How to get rid of an unwanted homepage?

[Alana]

Somehow or other, while browsing, my wife accepted some kind of download
from a site called websecurity.com. Apparently, their ad came up as a pop
up, saying that our computer was under some kind of virus threat. As a
result, settings have been changed, making this site our homepage and we are
unableto change it. Tried going to internet options but cannot change
homepageand or get rid of their icon on our toolbar
Can anyone help?
Thanks
Alana

 

[PA Bear]

You've been hijacked!

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin DTS-L.org


Alana wrote:
> Somehow or other, while browsing, my wife accepted some kind of download
> from a site called websecurity.com. Apparently, their ad came up as a pop
> up, saying that our computer was under some kind of virus threat. As a
> result, settings have been changed, making this site our homepage and we
> are
> unableto change it. Tried going to internet options but cannot change
> homepageand or get rid of their icon on our toolbar
> Can anyone help?
> Thanks
> Alana