Vista - Limited Internet Access

[dwayne]

I have a new emachine AMD +4400 computer running OEM installed Vista Home
Preminum.

I have verified through my IP and emachine that my connection is working and
can connect to the internet but only with google as the default home page but
can't transfer to any selected links from the search.

I can type a known good websites in the address bar, ie www.msn.com or
www.aol.com, but internet explorer will time out and not connect. Windows
Updates will also time out.

I did unistall the 60-day evaluation copy of Windows Office student version
and the 90-day McAfee evaluation software per the emachine technician but
this was not a solution.

Any ideas on fixing the above?

FWIW: I don't have the Vista disks for the OS because it is OEM but is there
a version of Internet Explorer I should download to try and reinstall or
should I go to an alternative browser?

Thanks
--
dp

 

[Spirit]

There is a copy of IE without add-ons in Start - All Programs - Accessories

See if that works. Close this IE.

Uninstall McAfee - REBOOT

Check C:\Windows\System32\Drivers\etc for HOSTS

(it has no extension). You can edit it with Notepad or Wordpad. If' it
has more than the instructions. Rename HOSTS.old.

Start the REGULAR IE.

IE - TOOLS - Internet Options - Security Tab - RESTRICTED SITES - Delete
all in there. CLICK RESET ALL ZONE to DEFAULT LEVEL. Close IE
and restart it and see if all is ok.

"dwayne" <dwayne@discussions.microsoft.com> wrote in message
news:1267764D-1E8F-4E23-9790-DF2A52991A35@microsoft.com...
>I have a new emachine AMD +4400 computer running OEM installed Vista Home
> Preminum.
>
> I have verified through my IP and emachine that my connection is working
> and
> can connect to the internet but only with google as the default home page
> but
> can't transfer to any selected links from the search.
>
> I can type a known good websites in the address bar, ie www.msn.com or
> www.aol.com, but internet explorer will time out and not connect. Windows
> Updates will also time out.
>
> I did unistall the 60-day evaluation copy of Windows Office student
> version
> and the 90-day McAfee evaluation software per the emachine technician but
> this was not a solution.
>
> Any ideas on fixing the above?
>
> FWIW: I don't have the Vista disks for the OS because it is OEM but is
> there
> a version of Internet Explorer I should download to try and reinstall or
> should I go to an alternative browser?
>
> Thanks
> --
> dp

 

[Spirit]

After all that IF you success set FIREWALL to ALLOW ALL temporarily.

"dwayne" <dwayne@discussions.microsoft.com> wrote in message
news:1267764D-1E8F-4E23-9790-DF2A52991A35@microsoft.com...
>I have a new emachine AMD +4400 computer running OEM installed Vista Home
> Preminum.
>
> I have verified through my IP and emachine that my connection is working
> and
> can connect to the internet but only with google as the default home page
> but
> can't transfer to any selected links from the search.
>
> I can type a known good websites in the address bar, ie www.msn.com or
> www.aol.com, but internet explorer will time out and not connect. Windows
> Updates will also time out.
>
> I did unistall the 60-day evaluation copy of Windows Office student
> version
> and the 90-day McAfee evaluation software per the emachine technician but
> this was not a solution.
>
> Any ideas on fixing the above?
>
> FWIW: I don't have the Vista disks for the OS because it is OEM but is
> there
> a version of Internet Explorer I should download to try and reinstall or
> should I go to an alternative browser?
>
> Thanks
> --
> dp

 

[dwayne]

Thank You Spirit - I will try the non-add-in version tonight (Home PC) and
send results of the test.

Appreciate the response.
--
dp


"Spirit" wrote:

> After all that IF you success set FIREWALL to ALLOW ALL temporarily.
>
> "dwayne" <dwayne@discussions.microsoft.com> wrote in message
> news:1267764D-1E8F-4E23-9790-DF2A52991A35@microsoft.com...
> >I have a new emachine AMD +4400 computer running OEM installed Vista Home
> > Preminum.
> >
> > I have verified through my IP and emachine that my connection is working
> > and
> > can connect to the internet but only with google as the default home page
> > but
> > can't transfer to any selected links from the search.
> >
> > I can type a known good websites in the address bar, ie www.msn.com or
> > www.aol.com, but internet explorer will time out and not connect. Windows
> > Updates will also time out.
> >
> > I did unistall the 60-day evaluation copy of Windows Office student
> > version
> > and the 90-day McAfee evaluation software per the emachine technician but
> > this was not a solution.
> >
> > Any ideas on fixing the above?
> >
> > FWIW: I don't have the Vista disks for the OS because it is OEM but is
> > there
> > a version of Internet Explorer I should download to try and reinstall or
> > should I go to an alternative browser?
> >
> > Thanks
> > --
> > dp
>
>
>

 

[catawissa]

I had the same experience yesterday with the same machine. When I first
set it up it would connect to the internet then I downloaded avast virus
protection and it would no longer surf. The message displayed was " This
page can not be displayed and gave the reason that I might not be
connected to the internet." After many hours and phone calls to Tech
supports with no corrections, I decided to remove avast and boom, right
back to surfing the internet. The problem was in the internet protection
of Vista. I think there is a way to turn this off. It is something that
Microsoft knows should not be there.


--
catawissa