"The remote computer has ended the connection" TS Application Mod

[Robert Toro]

Looking for any help here as I have been going crazy researching this issue
and any help would be appreciated as my client has been down for almost a
week.

Here's the scenario:

Windows Server 2003 SP2
Terminal Services in Application Mode
Terminal Services Licensing Server on the same machine - activated and 100
Per User CALS installed

The server has been working in TS App mode fine for 7 months now with no
issues.

Then last week, one by one every connected user was logged off to the point
where the server will only accept one connection via RDP and all subsequent
users are given the error: "The remote computer has ended the connection"
immediately upon trying to connect.

To the best of my knowledge no patches/services packs/ software have been
installed on the server in a month prior to this issue.

I suspected that the issue had to do with Licensing so I installed the TS
License Server on another machine and completed the activation and CAL
installs, pointed the Terminal Server to the new licensing server with no
change.

Next, I installed the Terminal Server role from Add/Remove Windows
components, rebooted, and reinstalled and configured to point at the new
Licensing Server with no change

Finally, I reinstalled service pack 2, rebooted, and the problem is still
identical - the first user can connect once the machine is rebooted and all
subsequent users are given the error message above.

I've removed the client machines as a factor since the same issue occurs
when connecting from XP, Vista, Server 2003, as well as Server 2000.

Short of rebuilding the entire server, which will take days including the
software installation and config, I am out of ideas.

Help

 

[Vera Noest [MVP]]

Have you checked the EventLog on the server?
Have you checked the maximum number of allowed connections in
Terminal Services Configuration - rdp-tcp connection properties -
Network?
Are any GPOs applied to the server? Any recent changes there?

If the above doesn't give you a clue, I'd delete the rdp-tcp
connection in tscc.msc and create a new one, with the default
settings.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

=?Utf-8?B?Um9iZXJ0IFRvcm8=?= wrote on 30 apr 2009:

> Looking for any help here as I have been going crazy researching
> this issue and any help would be appreciated as my client has
> been down for almost a week.
>
> Here's the scenario:
>
> Windows Server 2003 SP2
> Terminal Services in Application Mode
> Terminal Services Licensing Server on the same machine -
> activated and 100 Per User CALS installed
>
> The server has been working in TS App mode fine for 7 months now
> with no issues.
>
> Then last week, one by one every connected user was logged off
> to the point where the server will only accept one connection
> via RDP and all subsequent users are given the error: "The
> remote computer has ended the connection" immediately upon
> trying to connect.
>
> To the best of my knowledge no patches/services packs/ software
> have been installed on the server in a month prior to this
> issue.
>
> I suspected that the issue had to do with Licensing so I
> installed the TS License Server on another machine and completed
> the activation and CAL installs, pointed the Terminal Server to
> the new licensing server with no change.
>
> Next, I installed the Terminal Server role from Add/Remove
> Windows components, rebooted, and reinstalled and configured to
> point at the new Licensing Server with no change
>
> Finally, I reinstalled service pack 2, rebooted, and the problem
> is still identical - the first user can connect once the machine
> is rebooted and all subsequent users are given the error message
> above.
>
> I've removed the client machines as a factor since the same
> issue occurs when connecting from XP, Vista, Server 2003, as
> well as Server 2000.
>
> Short of rebuilding the entire server, which will take days
> including the software installation and config, I am out of
> ideas.
>
> Help

 

[Roque Martinez]

Hi Robert, Did you find the solution? I´m the same problem...

"Robert Toro" wrote:

> Looking for any help here as I have been going crazy researching this issue
> and any help would be appreciated as my client has been down for almost a
> week.
>
> Here's the scenario:
>
> Windows Server 2003 SP2
> Terminal Services in Application Mode
> Terminal Services Licensing Server on the same machine - activated and 100
> Per User CALS installed
>
> The server has been working in TS App mode fine for 7 months now with no
> issues.
>
> Then last week, one by one every connected user was logged off to the point
> where the server will only accept one connection via RDP and all subsequent
> users are given the error: "The remote computer has ended the connection"
> immediately upon trying to connect.
>
> To the best of my knowledge no patches/services packs/ software have been
> installed on the server in a month prior to this issue.
>
> I suspected that the issue had to do with Licensing so I installed the TS
> License Server on another machine and completed the activation and CAL
> installs, pointed the Terminal Server to the new licensing server with no
> change.
>
> Next, I installed the Terminal Server role from Add/Remove Windows
> components, rebooted, and reinstalled and configured to point at the new
> Licensing Server with no change
>
> Finally, I reinstalled service pack 2, rebooted, and the problem is still
> identical - the first user can connect once the machine is rebooted and all
> subsequent users are given the error message above.
>
> I've removed the client machines as a factor since the same issue occurs
> when connecting from XP, Vista, Server 2003, as well as Server 2000.
>
> Short of rebuilding the entire server, which will take days including the
> software installation and config, I am out of ideas.
>
> Help

>

 

[Simon Gray]

RE: "The remote computer has ended the connection" TS Application

Guys, I have an identical problem - the server was working fine yesterday
morning. Then RDP connections failed. After a reboot I can only get the first
session to connect and then no more connections.

Did you get a fix to this without wiping the server?

Simon

"Roque Martinez" wrote:

> Hi Robert, Did you find the solution? I´m the same problem...
>
> "Robert Toro" wrote:
>
> > Looking for any help here as I have been going crazy researching this issue
> > and any help would be appreciated as my client has been down for almost a
> > week.
> >
> > Here's the scenario:
> >
> > Windows Server 2003 SP2
> > Terminal Services in Application Mode
> > Terminal Services Licensing Server on the same machine - activated and 100
> > Per User CALS installed
> >
> > The server has been working in TS App mode fine for 7 months now with no
> > issues.
> >
> > Then last week, one by one every connected user was logged off to the point
> > where the server will only accept one connection via RDP and all subsequent
> > users are given the error: "The remote computer has ended the connection"
> > immediately upon trying to connect.
> >
> > To the best of my knowledge no patches/services packs/ software have been
> > installed on the server in a month prior to this issue.
> >
> > I suspected that the issue had to do with Licensing so I installed the TS
> > License Server on another machine and completed the activation and CAL
> > installs, pointed the Terminal Server to the new licensing server with no
> > change.
> >
> > Next, I installed the Terminal Server role from Add/Remove Windows
> > components, rebooted, and reinstalled and configured to point at the new
> > Licensing Server with no change
> >
> > Finally, I reinstalled service pack 2, rebooted, and the problem is still
> > identical - the first user can connect once the machine is rebooted and all
> > subsequent users are given the error message above.
> >
> > I've removed the client machines as a factor since the same issue occurs
> > when connecting from XP, Vista, Server 2003, as well as Server 2000.
> >
> > Short of rebuilding the entire server, which will take days including the
> > software installation and config, I am out of ideas.
> >
> > Help

> >

 

[Vera Noest [MVP]]

RE: "The remote computer has ended the connection" TS Application

Have you verified that the licensing mode of the TS matches the
type of licenses on the TS Licensing Server (Per Device / Per
User)?
Have you checked the number of allowed connections on the network
tab of the rdp-tcp connection properties?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?U2ltb24gR3JheQ==?=
wrote on 24 jul 2009 in
microsoft.public.windows.terminal_services:

> Guys, I have an identical problem - the server was working fine
> yesterday morning. Then RDP connections failed. After a reboot I
> can only get the first session to connect and then no more
> connections.
>
> Did you get a fix to this without wiping the server?
>
> Simon
>
> "Roque Martinez" wrote:
>
>> Hi Robert, Did you find the solution? I´m the same problem...
>>
>> "Robert Toro" wrote:
>>
>> > Looking for any help here as I have been going crazy
>> > researching this issue and any help would be appreciated as
>> > my client has been down for almost a week.
>> >
>> > Here's the scenario:
>> >
>> > Windows Server 2003 SP2
>> > Terminal Services in Application Mode
>> > Terminal Services Licensing Server on the same machine -
>> > activated and 100 Per User CALS installed
>> >
>> > The server has been working in TS App mode fine for 7 months
>> > now with no issues.
>> >
>> > Then last week, one by one every connected user was logged
>> > off to the point where the server will only accept one
>> > connection via RDP and all subsequent users are given the
>> > error: "The remote computer has ended the connection"
>> > immediately upon trying to connect.
>> >
>> > To the best of my knowledge no patches/services packs/
>> > software have been installed on the server in a month prior
>> > to this issue.
>> >
>> > I suspected that the issue had to do with Licensing so I
>> > installed the TS License Server on another machine and
>> > completed the activation and CAL installs, pointed the
>> > Terminal Server to the new licensing server with no change.
>> >
>> > Next, I installed the Terminal Server role from Add/Remove
>> > Windows components, rebooted, and reinstalled and configured
>> > to point at the new Licensing Server with no change
>> >
>> > Finally, I reinstalled service pack 2, rebooted, and the
>> > problem is still identical - the first user can connect once
>> > the machine is rebooted and all subsequent users are given
>> > the error message above.
>> >
>> > I've removed the client machines as a factor since the same
>> > issue occurs when connecting from XP, Vista, Server 2003, as
>> > well as Server 2000.
>> >
>> > Short of rebuilding the entire server, which will take days
>> > including the software installation and config, I am out of
>> > ideas.
>> >
>> > Help

 

[Simon Gray]

RE: "The remote computer has ended the connection" TS Application

Yes, licensing mode is per User as per the licensing server and connections
is set to unlimited.
The problem is not that it won't accept more than 1 connection, but that it
wont accept any more connections once a connection has been made (and then
logged out). The only way to get the ability to connect back is to reboot.
The problem seems well documented after the installation of SP1 for
Server2003 but I'm already at SP2.

Simon

"Vera Noest [MVP]" wrote:

> Have you verified that the licensing mode of the TS matches the
> type of licenses on the TS Licensing Server (Per Device / Per
> User)?
> Have you checked the number of allowed connections on the network
> tab of the rdp-tcp connection properties?
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?U2ltb24gR3JheQ==?=
> wrote on 24 jul 2009 in
> microsoft.public.windows.terminal_services:
>
> > Guys, I have an identical problem - the server was working fine
> > yesterday morning. Then RDP connections failed. After a reboot I
> > can only get the first session to connect and then no more
> > connections.
> >
> > Did you get a fix to this without wiping the server?
> >
> > Simon
> >
> > "Roque Martinez" wrote:
> >
> >> Hi Robert, Did you find the solution? I´m the same problem...
> >>
> >> "Robert Toro" wrote:
> >>
> >> > Looking for any help here as I have been going crazy
> >> > researching this issue and any help would be appreciated as
> >> > my client has been down for almost a week.
> >> >
> >> > Here's the scenario:
> >> >
> >> > Windows Server 2003 SP2
> >> > Terminal Services in Application Mode
> >> > Terminal Services Licensing Server on the same machine -
> >> > activated and 100 Per User CALS installed
> >> >
> >> > The server has been working in TS App mode fine for 7 months
> >> > now with no issues.
> >> >
> >> > Then last week, one by one every connected user was logged
> >> > off to the point where the server will only accept one
> >> > connection via RDP and all subsequent users are given the
> >> > error: "The remote computer has ended the connection"
> >> > immediately upon trying to connect.
> >> >
> >> > To the best of my knowledge no patches/services packs/
> >> > software have been installed on the server in a month prior
> >> > to this issue.
> >> >
> >> > I suspected that the issue had to do with Licensing so I
> >> > installed the TS License Server on another machine and
> >> > completed the activation and CAL installs, pointed the
> >> > Terminal Server to the new licensing server with no change.
> >> >
> >> > Next, I installed the Terminal Server role from Add/Remove
> >> > Windows components, rebooted, and reinstalled and configured
> >> > to point at the new Licensing Server with no change
> >> >
> >> > Finally, I reinstalled service pack 2, rebooted, and the
> >> > problem is still identical - the first user can connect once
> >> > the machine is rebooted and all subsequent users are given
> >> > the error message above.
> >> >
> >> > I've removed the client machines as a factor since the same
> >> > issue occurs when connecting from XP, Vista, Server 2003, as
> >> > well as Server 2000.
> >> >
> >> > Short of rebuilding the entire server, which will take days
> >> > including the software installation and config, I am out of
> >> > ideas.
> >> >
> >> > Help

>

 

[Corrie Schoonbee]

RE: "The remote computer has ended the connection" TS Application

Hi there

We are experiencing exactly the same issue. Only 1 connection at a time is
allowed. There is no event log entries on the Terminal server

Any suggestions?

Thanks



"Simon Gray" wrote:

> Yes, licensing mode is per User as per the licensing server and connections
> is set to unlimited.
> The problem is not that it won't accept more than 1 connection, but that it
> wont accept any more connections once a connection has been made (and then
> logged out). The only way to get the ability to connect back is to reboot.
> The problem seems well documented after the installation of SP1 for
> Server2003 but I'm already at SP2.
>
> Simon
>
> "Vera Noest [MVP]" wrote:
>
> > Have you verified that the licensing mode of the TS matches the
> > type of licenses on the TS Licensing Server (Per Device / Per
> > User)?
> > Have you checked the number of allowed connections on the network
> > tab of the rdp-tcp connection properties?
> >
> > _________________________________________________________
> > Vera Noest
> > MCSE, CCEA, Microsoft MVP - Terminal Server
> > TS troubleshooting: http://ts.veranoest.net
> > ___ please respond in newsgroup, NOT by private email ___
> >
> > =?Utf-8?B?U2ltb24gR3JheQ==?=
> > wrote on 24 jul 2009 in
> > microsoft.public.windows.terminal_services:
> >
> > > Guys, I have an identical problem - the server was working fine
> > > yesterday morning. Then RDP connections failed. After a reboot I
> > > can only get the first session to connect and then no more
> > > connections.
> > >
> > > Did you get a fix to this without wiping the server?
> > >
> > > Simon
> > >
> > > "Roque Martinez" wrote:
> > >
> > >> Hi Robert, Did you find the solution? I´m the same problem...
> > >>
> > >> "Robert Toro" wrote:
> > >>
> > >> > Looking for any help here as I have been going crazy
> > >> > researching this issue and any help would be appreciated as
> > >> > my client has been down for almost a week.
> > >> >
> > >> > Here's the scenario:
> > >> >
> > >> > Windows Server 2003 SP2
> > >> > Terminal Services in Application Mode
> > >> > Terminal Services Licensing Server on the same machine -
> > >> > activated and 100 Per User CALS installed
> > >> >
> > >> > The server has been working in TS App mode fine for 7 months
> > >> > now with no issues.
> > >> >
> > >> > Then last week, one by one every connected user was logged
> > >> > off to the point where the server will only accept one
> > >> > connection via RDP and all subsequent users are given the
> > >> > error: "The remote computer has ended the connection"
> > >> > immediately upon trying to connect.
> > >> >
> > >> > To the best of my knowledge no patches/services packs/
> > >> > software have been installed on the server in a month prior
> > >> > to this issue.
> > >> >
> > >> > I suspected that the issue had to do with Licensing so I
> > >> > installed the TS License Server on another machine and
> > >> > completed the activation and CAL installs, pointed the
> > >> > Terminal Server to the new licensing server with no change.
> > >> >
> > >> > Next, I installed the Terminal Server role from Add/Remove
> > >> > Windows components, rebooted, and reinstalled and configured
> > >> > to point at the new Licensing Server with no change
> > >> >
> > >> > Finally, I reinstalled service pack 2, rebooted, and the
> > >> > problem is still identical - the first user can connect once
> > >> > the machine is rebooted and all subsequent users are given
> > >> > the error message above.
> > >> >
> > >> > I've removed the client machines as a factor since the same
> > >> > issue occurs when connecting from XP, Vista, Server 2003, as
> > >> > well as Server 2000.
> > >> >
> > >> > Short of rebuilding the entire server, which will take days
> > >> > including the software installation and config, I am out of
> > >> > ideas.
> > >> >
> > >> > Help

> >

 

[Vera Noest [MVP]]

RE: "The remote computer has ended the connection" TS Application

Then I have to ask exactly the same questions:

Have you verified that the licensing mode of the TS matches
the type of licenses on the TS Licensing Server (Per Device /
Per User)?
Have you checked the number of allowed connections on the
network tab of the rdp-tcp connection properties?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Services
RDS troubleshooting: http://ts.veranoest.net

=?Utf-8?B?Q29ycmllIFNjaG9vbmJlZQ==?=
wrote on 28 sep 2009
in microsoft.public.windows.terminal_services:

> Hi there
>
> We are experiencing exactly the same issue. Only 1 connection
> at a time is allowed. There is no event log entries on the
> Terminal server
>
> Any suggestions?
>
> Thanks
>
>
>
> "Simon Gray" wrote:
>
>> Yes, licensing mode is per User as per the licensing server and
>> connections is set to unlimited.
>> The problem is not that it won't accept more than 1 connection,
>> but that it wont accept any more connections once a connection
>> has been made (and then logged out). The only way to get the
>> ability to connect back is to reboot. The problem seems well
>> documented after the installation of SP1 for Server2003 but I'm
>> already at SP2.
>>
>> Simon
>>
>> "Vera Noest [MVP]" wrote:
>>
>> > Have you verified that the licensing mode of the TS matches
>> > the type of licenses on the TS Licensing Server (Per Device /
>> > Per User)?
>> > Have you checked the number of allowed connections on the
>> > network tab of the rdp-tcp connection properties?
>> >
>> > _________________________________________________________
>> > Vera Noest
>> > MCSE, CCEA, Microsoft MVP - Terminal Server
>> > TS troubleshooting: http://ts.veranoest.net
>> > ___ please respond in newsgroup, NOT by private email ___
>> >
>> > =?Utf-8?B?U2ltb24gR3JheQ==?=
>> > wrote on 24 jul 2009 in
>> > microsoft.public.windows.terminal_services:
>> >
>> > > Guys, I have an identical problem - the server was working
>> > > fine yesterday morning. Then RDP connections failed. After
>> > > a reboot I can only get the first session to connect and
>> > > then no more connections.
>> > >
>> > > Did you get a fix to this without wiping the server?
>> > >
>> > > Simon
>> > >
>> > > "Roque Martinez" wrote:
>> > >
>> > >> Hi Robert, Did you find the solution? I´m the same
>> > >> problem...
>> > >>
>> > >> "Robert Toro" wrote:
>> > >>
>> > >> > Looking for any help here as I have been going crazy
>> > >> > researching this issue and any help would be appreciated
>> > >> > as my client has been down for almost a week.
>> > >> >
>> > >> > Here's the scenario:
>> > >> >
>> > >> > Windows Server 2003 SP2
>> > >> > Terminal Services in Application Mode
>> > >> > Terminal Services Licensing Server on the same machine -
>> > >> > activated and 100 Per User CALS installed
>> > >> >
>> > >> > The server has been working in TS App mode fine for 7
>> > >> > months now with no issues.
>> > >> >
>> > >> > Then last week, one by one every connected user was
>> > >> > logged off to the point where the server will only
>> > >> > accept one connection via RDP and all subsequent users
>> > >> > are given the error: "The remote computer has ended the
>> > >> > connection" immediately upon trying to connect.
>> > >> >
>> > >> > To the best of my knowledge no patches/services packs/
>> > >> > software have been installed on the server in a month
>> > >> > prior to this issue.
>> > >> >
>> > >> > I suspected that the issue had to do with Licensing so I
>> > >> > installed the TS License Server on another machine and
>> > >> > completed the activation and CAL installs, pointed the
>> > >> > Terminal Server to the new licensing server with no
>> > >> > change.
>> > >> >
>> > >> > Next, I installed the Terminal Server role from
>> > >> > Add/Remove Windows components, rebooted, and reinstalled
>> > >> > and configured to point at the new Licensing Server with
>> > >> > no change
>> > >> >
>> > >> > Finally, I reinstalled service pack 2, rebooted, and the
>> > >> > problem is still identical - the first user can connect
>> > >> > once the machine is rebooted and all subsequent users
>> > >> > are given the error message above.
>> > >> >
>> > >> > I've removed the client machines as a factor since the
>> > >> > same issue occurs when connecting from XP, Vista, Server
>> > >> > 2003, as well as Server 2000.
>> > >> >
>> > >> > Short of rebuilding the entire server, which will take
>> > >> > days including the software installation and config, I
>> > >> > am out of ideas.
>> > >> >
>> > >> > Help