help with 'odd' hardware conflict

[Robert Macy]

How do you resolve hardware conflicts? without stripping boards out
of a system?

I had a modem card go intermittent. Its PCI bus interface was not
stable causing strange errors on boot up and even stranger errors
during operation.

So I removed it from the WinXP system and then plugged in a different
brand. The replacement modem card came from another WinXP system and
the card has its own drivers and had worked in the other system very
well.

Upon booting up the WinXP with its 'new' modem card, a notice of
hardware conflict came up.

I still uninstalled the old modem drivers and installed the new modem
drivers. When I checked the operation of the modem, the system said
no conflicts and everything works, but it does not work. I cannot dial
up the internet with it. Upon investigation into a different area,
the system said I must resolve a hardware conflict. Following the
steps in the help menu did not solve the problem, nor even present
proper ptential solutions.

I did find out the system thinks there are four modems:

Dell Dialup Fax/Modem un..
USB Modem un..
USB ?? Modem un..
HX 56K modem installed

Further it said that the Dell modem used COM1 and that HX 56K used
COM8
Also it said I should go and activate COM8, but I have no place or
selection to do that.

End result, can't get the thing to work.

I then uninstalled the Dell Fax/Modem [thinking that this would make
room for the new 56K modem] and that seemed to make things worse and
now I'm stuck.

I can't go to Microsoft's website using the WinXP because the modem
card does not work. I cannot go to Microsoft's website and search
using this Win98 system because the website consistently bombs the
system.

Any steps I should have taken to remove the old modem and install the
new one? to get it running?

Robert

 

[philo]

Robert Macy wrote:
> How do you resolve hardware conflicts? without stripping boards out
> of a system?
>
> I had a modem card go intermittent. Its PCI bus interface was not
> stable causing strange errors on boot up and even stranger errors
> during operation.
>
> So I removed it from the WinXP system and then plugged in a different
> brand. The replacement modem card came from another WinXP system and
> the card has its own drivers and had worked in the other system very
> well.
>
> Upon booting up the WinXP with its 'new' modem card, a notice of
> hardware conflict came up.
>
> I still uninstalled the old modem drivers and installed the new modem
> drivers. When I checked the operation of the modem, the system said
> no conflicts and everything works, but it does not work. I cannot dial
> up the internet with it. Upon investigation into a different area,
> the system said I must resolve a hardware conflict. Following the
> steps in the help menu did not solve the problem, nor even present
> proper ptential solutions.
>
> I did find out the system thinks there are four modems:
>
> Dell Dialup Fax/Modem un..
> USB Modem un..
> USB ?? Modem un..
> HX 56K modem installed
>
> Further it said that the Dell modem used COM1 and that HX 56K used
> COM8
> Also it said I should go and activate COM8, but I have no place or
> selection to do that.
>
> End result, can't get the thing to work.
>
> I then uninstalled the Dell Fax/Modem [thinking that this would make
> room for the new 56K modem] and that seemed to make things worse and
> now I'm stuck.
>
> I can't go to Microsoft's website using the WinXP because the modem
> card does not work. I cannot go to Microsoft's website and search
> using this Win98 system because the website consistently bombs the
> system.
>
> Any steps I should have taken to remove the old modem and install the
> new one? to get it running?
>
> Robert


If uninstalling all non-existent modems did not help...
it sometimes works to put the modem in another PCI slot

 

[Robert Macy]

On Jul 4, 8:28 am, philo wrote:
> Robert Macy wrote:
> > How do you resolve hardware conflicts?  without stripping boards out
> > of a system?
>
> > I had a modem card go intermittent.  Its PCI bus interface was not
> > stable causing strange errors on boot up and even stranger errors
> > during operation.
>
> > So I removed it from the WinXP system and then plugged in a different
> > brand.  The replacement modem card came from another WinXP system and
> > the card has its own drivers and had worked in the other system very
> > well.
>
> > Upon booting up the WinXP with its 'new' modem card, a notice of
> > hardware conflict came up.
>
> > I still uninstalled the old modem drivers and installed the new modem
> > drivers.  When I checked the operation of the modem, the system said
> > no conflicts and everything works, but it does not work. I cannot dial
> > up the internet with it.  Upon investigation into a different area,
> > the system said I must resolve a hardware conflict.  Following the
> > steps in the help menu did not solve the problem, nor even present
> > proper ptential solutions.
>
> > I did find out the system thinks there are four modems:
>
> > Dell Dialup Fax/Modem   un..
> > USB Modem un..
> > USB ?? Modem un..
> > HX 56K modem installed
>
> > Further it said that the Dell modem used COM1 and that HX 56K used
> > COM8
> > Also it said I should go and activate COM8, but I have no place or
> > selection to do that.
>
> > End result, can't get the thing to work.
>
> > I then uninstalled the Dell Fax/Modem [thinking that this would make
> > room for the new 56K modem] and that seemed to make things worse and
> > now I'm stuck.
>
> > I can't go to Microsoft's website using the WinXP because the modem
> > card does not work.  I cannot go to Microsoft's website and search
> > using this Win98 system because the website consistently bombs the
> > system.
>
> > Any steps I should have taken to remove the old modem and install the
> > new one?  to get it running?
>
> > Robert
>
> If uninstalling all non-existent modems did not help...
> it sometimes works to put the modem in another PCI slot- Hide quoted text -
>
> - Show quoted text -

Thank you. Will try that, and while off line doing that, will write
down what comes up instead of assuming I'll remember for when I'm back
on line.

Robert

 

[philo]

Robert Macy wrote:
> On Jul 4, 8:28 am, philo wrote:
>> Robert Macy wrote:
>>> How do you resolve hardware conflicts? without stripping boards out
>>> of a system?
>>> I had a modem card go intermittent. Its PCI bus interface was not
>>> stable causing strange errors on boot up and even stranger errors
>>> during operation.
>>> So I removed it from the WinXP system and then plugged in a different
>>> brand. The replacement modem card came from another WinXP system and
>>> the card has its own drivers and had worked in the other system very
>>> well.
>>> Upon booting up the WinXP with its 'new' modem card, a notice of
>>> hardware conflict came up.
>>> I still uninstalled the old modem drivers and installed the new modem
>>> drivers. When I checked the operation of the modem, the system said
>>> no conflicts and everything works, but it does not work. I cannot dial
>>> up the internet with it. Upon investigation into a different area,
>>> the system said I must resolve a hardware conflict. Following the
>>> steps in the help menu did not solve the problem, nor even present
>>> proper ptential solutions.
>>> I did find out the system thinks there are four modems:
>>> Dell Dialup Fax/Modem un..
>>> USB Modem un..
>>> USB ?? Modem un..
>>> HX 56K modem installed
>>> Further it said that the Dell modem used COM1 and that HX 56K used
>>> COM8
>>> Also it said I should go and activate COM8, but I have no place or
>>> selection to do that.
>>> End result, can't get the thing to work.
>>> I then uninstalled the Dell Fax/Modem [thinking that this would make
>>> room for the new 56K modem] and that seemed to make things worse and
>>> now I'm stuck.
>>> I can't go to Microsoft's website using the WinXP because the modem
>>> card does not work. I cannot go to Microsoft's website and search
>>> using this Win98 system because the website consistently bombs the
>>> system.
>>> Any steps I should have taken to remove the old modem and install the
>>> new one? to get it running?
>>> Robert
>> If uninstalling all non-existent modems did not help...
>> it sometimes works to put the modem in another PCI slot- Hide quoted text -
>>
>> - Show quoted text -
>
> Thank you. Will try that, and while off line doing that, will write
> down what comes up instead of assuming I'll remember for when I'm back
> on line.
>
> Robert


OK

may also want to check bios to see how PCI resources are assigned

 

[Robert Macy]

On Jul 4, 11:18 am, philo wrote:
> Robert Macy wrote:
> > On Jul 4, 8:28 am, philo wrote:
> >> Robert Macy wrote:
> >>> How do you resolve hardware conflicts?  without stripping boards out
> >>> of a system?
> >>> I had a modem card go intermittent.  Its PCI bus interface was not
> >>> stable causing strange errors on boot up and even stranger errors
> >>> during operation.
> >>> So I removed it from the WinXP system and then plugged in a different
> >>> brand.  The replacement modem card came from another WinXP system and
> >>> the card has its own drivers and had worked in the other system very
> >>> well.
> >>> Upon booting up the WinXP with its 'new' modem card, a notice of
> >>> hardware conflict came up.
> >>> I still uninstalled the old modem drivers and installed the new modem
> >>> drivers.  When I checked the operation of the modem, the system said
> >>> no conflicts and everything works, but it does not work. I cannot dial
> >>> up the internet with it.  Upon investigation into a different area,
> >>> the system said I must resolve a hardware conflict.  Following the
> >>> steps in the help menu did not solve the problem, nor even present
> >>> proper ptential solutions.
> >>> I did find out the system thinks there are four modems:
> >>> Dell Dialup Fax/Modem   un..
> >>> USB Modem un..
> >>> USB ?? Modem un..
> >>> HX 56K modem installed
> >>> Further it said that the Dell modem used COM1 and that HX 56K used
> >>> COM8
> >>> Also it said I should go and activate COM8, but I have no place or
> >>> selection to do that.
> >>> End result, can't get the thing to work.
> >>> I then uninstalled the Dell Fax/Modem [thinking that this would make
> >>> room for the new 56K modem] and that seemed to make things worse and
> >>> now I'm stuck.
> >>> I can't go to Microsoft's website using the WinXP because the modem
> >>> card does not work.  I cannot go to Microsoft's website and search
> >>> using this Win98 system because the website consistently bombs the
> >>> system.
> >>> Any steps I should have taken to remove the old modem and install the
> >>> new one?  to get it running?
> >>> Robert
> >> If uninstalling all non-existent modems did not help...
> >> it sometimes works to put the modem in another PCI slot- Hide quoted text -
>
> >> - Show quoted text -
>
> > Thank you. Will try that, and while off line doing that, will write
> > down what comes up instead of assuming I'll remember for when I'm back
> > on line.
>
> > Robert
>
> OK
>
> may also want to check bios to see how PCI resources are assigned- Hide quoted text -
>
> - Show quoted text -

uninstalled the modem drivers, moved the PCB from PCI 3 to PCI 1 and
still get the double beep on bootup signifying hardware conflict.

PCI 1 new location for Conexant 56K Fax/modem
PCI 2 has a 4 USB port adapter
PCI 3 is now empty
PCI 4 has the CD drive and sound output jacks
PCI 5 cannot be used! Right next to this slot, plugged into the
motherboard in a ?? slot there is some kind of mass memory interface
PCB that goes to backup drives with removable memory. Turns out that
the idiots put a flex-cable connector on the board that interferes
with PCI slot 5 so it can never have anything plugged into it.

Although, even with the conflict WinXP allowed me to uninstall the
default driver, install the proper drivers, keep the IPX/spX, or
whatever, unchecked on the network protocols, and kept the port at
COM5. But, probably due to the hardware conflict, whatever that is, I
can't get a unique interface for the modem card.

What is strange is that the first time I tried this, removing
everything, except hardware, the boot and reboot never gave a conflict
indication. Now every boot and reboot gives double beep talking
about conflict etc.

Any ideas?

Robert

 

[Robert Macy]

On Jul 4, 4:57 pm, Robert Macy wrote:
> On Jul 4, 11:18 am, philo wrote:
>
>
>
>
>
> > Robert Macy wrote:
> > > On Jul 4, 8:28 am, philo wrote:
> > >> Robert Macy wrote:
> > >>> How do you resolve hardware conflicts?  without stripping boards out
> > >>> of a system?
> > >>> I had a modem card go intermittent.  Its PCI bus interface was not
> > >>> stable causing strange errors on boot up and even stranger errors
> > >>> during operation.
> > >>> So I removed it from the WinXP system and then plugged in a different
> > >>> brand.  The replacement modem card came from another WinXP system and
> > >>> the card has its own drivers and had worked in the other system very
> > >>> well.
> > >>> Upon booting up the WinXP with its 'new' modem card, a notice of
> > >>> hardware conflict came up.
> > >>> I still uninstalled the old modem drivers and installed the new modem
> > >>> drivers.  When I checked the operation of the modem, the system said
> > >>> no conflicts and everything works, but it does not work. I cannot dial
> > >>> up the internet with it.  Upon investigation into a different area,
> > >>> the system said I must resolve a hardware conflict.  Following the
> > >>> steps in the help menu did not solve the problem, nor even present
> > >>> proper ptential solutions.
> > >>> I did find out the system thinks there are four modems:
> > >>> Dell Dialup Fax/Modem   un..
> > >>> USB Modem un..
> > >>> USB ?? Modem un..
> > >>> HX 56K modem installed
> > >>> Further it said that the Dell modem used COM1 and that HX 56K used
> > >>> COM8
> > >>> Also it said I should go and activate COM8, but I have no place or
> > >>> selection to do that.
> > >>> End result, can't get the thing to work.
> > >>> I then uninstalled the Dell Fax/Modem [thinking that this would make
> > >>> room for the new 56K modem] and that seemed to make things worse and
> > >>> now I'm stuck.
> > >>> I can't go to Microsoft's website using the WinXP because the modem
> > >>> card does not work.  I cannot go to Microsoft's website and search
> > >>> using this Win98 system because the website consistently bombs the
> > >>> system.
> > >>> Any steps I should have taken to remove the old modem and install the
> > >>> new one?  to get it running?
> > >>> Robert
> > >> If uninstalling all non-existent modems did not help...
> > >> it sometimes works to put the modem in another PCI slot- Hide quoted text -
>
> > >> - Show quoted text -
>
> > > Thank you. Will try that, and while off line doing that, will write
> > > down what comes up instead of assuming I'll remember for when I'm back
> > > on line.
>
> > > Robert
>
> > OK
>
> > may also want to check bios to see how PCI resources are assigned- Hide quoted text -
>
> > - Show quoted text -
>
> uninstalled the modem drivers, moved the PCB from PCI 3 to PCI 1 and
> still get the double beep on bootup signifying hardware conflict.
>
> PCI 1 new location for Conexant 56K Fax/modem
> PCI 2 has a 4 USB port adapter
> PCI 3 is now empty
> PCI 4 has the CD drive and sound output jacks
> PCI 5 cannot be used!  Right next to this slot, plugged into the
> motherboard in a ?? slot there is some kind of mass memory interface
> PCB that goes to backup drives with removable memory.  Turns out that
> the idiots put a flex-cable connector on the board that interferes
> with PCI slot 5 so it can never have anything plugged into it.
>
> Although, even with the conflict WinXP allowed me to uninstall the
> default driver, install the proper drivers, keep the IPX/spX, or
> whatever, unchecked on the network protocols, and kept the port at
> COM5.  But, probably due to the hardware conflict, whatever that is, I
> can't get a unique interface for the modem card.
>
> What is strange is that the first time I tried this, removing
> everything, except hardware, the boot and reboot never gave a conflict
> indication.  Now every boot and reboot gives  double beep talking
> about conflict etc.
>
> Any ideas?
>
> Robert- Hide quoted text -
>
> - Show quoted text -

No answers?

Out of frutration, I polished the connector fingers on the old modem
PCB [the one that caused Plug n Play conflicts and strange bootups]and
put it back into PCI 3 and booted up.

No conflicts, and no strange boot up problems, ...yet.

But all is up and running again.

So, question remains: How to resolve a hardware conflict when moving
to a different slot does not help? And, why won't 'any' modem PCB
card work?

Unless this problem is unique to my system, the problem I just went
through means one has to buy, and try, various functions from various
manufacturers until the system works. That seems like a strange
requirement.

Robert