Shutdown Supplement

[wrytat]

I'm experiencing the symptoms as described in this article
(http://support.microsoft.com/kb/239887) my pc stop responding after
shutdown. I want to download the Shutdown Supplement, but the Download button
is only a picture. (So near, yet so far...)

Where can I find the Shutdown Supplement?

 

[Gary S. Terhune]

You PC isn't supposed to respond after you shut down. If you mean you have a
hard time starting it again, that's a hardware problem. Otherwise, please
rephrase.

The Shutdown Supplement is only for Windows 98 Second Edition. Do you have
that? Also, the Supplement is know to cause other problems. See:
http://aumha.org/win4/a/shutdown.htm
http://aumha.org/win4/a/shtdwnse.htm

Installing the Supplement should be the last resort.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"wrytat" <wrytat@discussions.microsoft.com> wrote in message
newsB1509A9-C9AE-4C14-8085-1F837E469B63@microsoft.com...
> I'm experiencing the symptoms as described in this article
> (http://support.microsoft.com/kb/239887) my pc stop responding after
> shutdown. I want to download the Shutdown Supplement, but the Download
> button
> is only a picture. (So near, yet so far...)
>
> Where can I find the Shutdown Supplement?

 

[wrytat]

Yes, I'm using Win 98 SE. And I always couldn't shut down properly. The
system very frequently got stuck at the big Windows logo and a message
stating that, "Windows is shutting down". Sometimes, the PC even display a
black screen with a cursor blinking somewhere in the middle (like a command
prompt). The only thing I can do now is to switch off the power. But when I
start the PC next time, the system will start to scan disk due to detected
improper shut down.

"Gary S. Terhune" wrote:

> You PC isn't supposed to respond after you shut down. If you mean you have a
> hard time starting it again, that's a hardware problem. Otherwise, please
> rephrase.
>
> The Shutdown Supplement is only for Windows 98 Second Edition. Do you have
> that? Also, the Supplement is know to cause other problems. See:
> http://aumha.org/win4/a/shutdown.htm
> http://aumha.org/win4/a/shtdwnse.htm
>
> Installing the Supplement should be the last resort.
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> www.grystmill.com
>
> "wrytat" <wrytat@discussions.microsoft.com> wrote in message
> newsB1509A9-C9AE-4C14-8085-1F837E469B63@microsoft.com...
> > I'm experiencing the symptoms as described in this article
> > (http://support.microsoft.com/kb/239887) my pc stop responding after
> > shutdown. I want to download the Shutdown Supplement, but the Download
> > button
> > is only a picture. (So near, yet so far...)
> >
> > Where can I find the Shutdown Supplement?
>
>
>

 

[Gary S. Terhune]

That doesn't sound like the standard Shutdown problem. But read the articles
and before doing anything else, disable Fast Shutdown in MSCONFIG. Honestly,
yours doesn't sound like a problem that the Supplement will solve. You
should go through the entire troubleshooter, one step at a time.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"wrytat" <wrytat@discussions.microsoft.com> wrote in message
news:017930AC-EF0E-4AE8-8848-AB5D415CC151@microsoft.com...
> Yes, I'm using Win 98 SE. And I always couldn't shut down properly. The
> system very frequently got stuck at the big Windows logo and a message
> stating that, "Windows is shutting down". Sometimes, the PC even display a
> black screen with a cursor blinking somewhere in the middle (like a
> command
> prompt). The only thing I can do now is to switch off the power. But when
> I
> start the PC next time, the system will start to scan disk due to detected
> improper shut down.
>
> "Gary S. Terhune" wrote:
>
>> You PC isn't supposed to respond after you shut down. If you mean you
>> have a
>> hard time starting it again, that's a hardware problem. Otherwise, please
>> rephrase.
>>
>> The Shutdown Supplement is only for Windows 98 Second Edition. Do you
>> have
>> that? Also, the Supplement is know to cause other problems. See:
>> http://aumha.org/win4/a/shutdown.htm
>> http://aumha.org/win4/a/shtdwnse.htm
>>
>> Installing the Supplement should be the last resort.
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> www.grystmill.com
>>
>> "wrytat" <wrytat@discussions.microsoft.com> wrote in message
>> newsB1509A9-C9AE-4C14-8085-1F837E469B63@microsoft.com...
>> > I'm experiencing the symptoms as described in this article
>> > (http://support.microsoft.com/kb/239887) my pc stop responding after
>> > shutdown. I want to download the Shutdown Supplement, but the Download
>> > button
>> > is only a picture. (So near, yet so far...)
>> >
>> > Where can I find the Shutdown Supplement?
>>
>>
>>

 

[glee]

<thinking> I'm wondering if he might also need the IDE Hard Drive Cache update
(available at Windows Update as a non-critical update):
http://support.microsoft.com?kbid=273017
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/
http://dts-l.org/goodpost.htm


"Gary S. Terhune" <none> wrote in message
news:OsGkB3F5HHA.3916@TK2MSFTNGP02.phx.gbl...
> That doesn't sound like the standard Shutdown problem. But read the articles and
> before doing anything else, disable Fast Shutdown in MSCONFIG. Honestly, yours
> doesn't sound like a problem that the Supplement will solve. You should go through
> the entire troubleshooter, one step at a time.
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> www.grystmill.com
>
> "wrytat" <wrytat@discussions.microsoft.com> wrote in message
> news:017930AC-EF0E-4AE8-8848-AB5D415CC151@microsoft.com...
>> Yes, I'm using Win 98 SE. And I always couldn't shut down properly. The
>> system very frequently got stuck at the big Windows logo and a message
>> stating that, "Windows is shutting down". Sometimes, the PC even display a
>> black screen with a cursor blinking somewhere in the middle (like a command
>> prompt). The only thing I can do now is to switch off the power. But when I
>> start the PC next time, the system will start to scan disk due to detected
>> improper shut down.
>>
>> "Gary S. Terhune" wrote:
>>
>>> You PC isn't supposed to respond after you shut down. If you mean you have a
>>> hard time starting it again, that's a hardware problem. Otherwise, please
>>> rephrase.
>>>
>>> The Shutdown Supplement is only for Windows 98 Second Edition. Do you have
>>> that? Also, the Supplement is know to cause other problems. See:
>>> http://aumha.org/win4/a/shutdown.htm
>>> http://aumha.org/win4/a/shtdwnse.htm
>>>
>>> Installing the Supplement should be the last resort.
>>>
>>> --
>>> Gary S. Terhune
>>> MS-MVP Shell/User
>>> www.grystmill.com
>>>
>>> "wrytat" <wrytat@discussions.microsoft.com> wrote in message
>>> newsB1509A9-C9AE-4C14-8085-1F837E469B63@microsoft.com...
>>> > I'm experiencing the symptoms as described in this article
>>> > (http://support.microsoft.com/kb/239887) my pc stop responding after
>>> > shutdown. I want to download the Shutdown Supplement, but the Download
>>> > button
>>> > is only a picture. (So near, yet so far...)
>>> >
>>> > Where can I find the Shutdown Supplement?
>>>
>>>
>>>
>
>

 

[Gary S. Terhune]

Yup, could be... I always assume a fully updated system, including
Recommended Updates. Not a good assumption.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"glee" <glee29@spamindspring.com> wrote in message
news:e8FUgJS5HHA.1184@TK2MSFTNGP04.phx.gbl...
> <thinking> I'm wondering if he might also need the IDE Hard Drive Cache
> update (available at Windows Update as a non-critical update):
> http://support.microsoft.com?kbid=273017
> --
> Glen Ventura, MS MVP Shell/User, A+
> http://dts-l.org/
> http://dts-l.org/goodpost.htm
>
>
> "Gary S. Terhune" <none> wrote in message
> news:OsGkB3F5HHA.3916@TK2MSFTNGP02.phx.gbl...
>> That doesn't sound like the standard Shutdown problem. But read the
>> articles and before doing anything else, disable Fast Shutdown in
>> MSCONFIG. Honestly, yours doesn't sound like a problem that the
>> Supplement will solve. You should go through the entire troubleshooter,
>> one step at a time.
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> www.grystmill.com
>>
>> "wrytat" <wrytat@discussions.microsoft.com> wrote in message
>> news:017930AC-EF0E-4AE8-8848-AB5D415CC151@microsoft.com...
>>> Yes, I'm using Win 98 SE. And I always couldn't shut down properly. The
>>> system very frequently got stuck at the big Windows logo and a message
>>> stating that, "Windows is shutting down". Sometimes, the PC even display
>>> a
>>> black screen with a cursor blinking somewhere in the middle (like a
>>> command
>>> prompt). The only thing I can do now is to switch off the power. But
>>> when I
>>> start the PC next time, the system will start to scan disk due to
>>> detected
>>> improper shut down.
>>>
>>> "Gary S. Terhune" wrote:
>>>
>>>> You PC isn't supposed to respond after you shut down. If you mean you
>>>> have a
>>>> hard time starting it again, that's a hardware problem. Otherwise,
>>>> please
>>>> rephrase.
>>>>
>>>> The Shutdown Supplement is only for Windows 98 Second Edition. Do you
>>>> have
>>>> that? Also, the Supplement is know to cause other problems. See:
>>>> http://aumha.org/win4/a/shutdown.htm
>>>> http://aumha.org/win4/a/shtdwnse.htm
>>>>
>>>> Installing the Supplement should be the last resort.
>>>>
>>>> --
>>>> Gary S. Terhune
>>>> MS-MVP Shell/User
>>>> www.grystmill.com
>>>>
>>>> "wrytat" <wrytat@discussions.microsoft.com> wrote in message
>>>> newsB1509A9-C9AE-4C14-8085-1F837E469B63@microsoft.com...
>>>> > I'm experiencing the symptoms as described in this article
>>>> > (http://support.microsoft.com/kb/239887) my pc stop responding after
>>>> > shutdown. I want to download the Shutdown Supplement, but the
>>>> > Download
>>>> > button
>>>> > is only a picture. (So near, yet so far...)
>>>> >
>>>> > Where can I find the Shutdown Supplement?
>>>>
>>>>
>>>>
>>
>>
>

 

[Franc Zabkar]

On Tue, 21 Aug 2007 17:50:01 -0700, wrytat
<wrytat@discussions.microsoft.com> put finger to keyboard and
composed:

>I'm experiencing the symptoms as described in this article
>(http://support.microsoft.com/kb/239887) my pc stop responding after
>shutdown. I want to download the Shutdown Supplement, but the Download button
>is only a picture. (So near, yet so far...)
>
>Where can I find the Shutdown Supplement?

http://download.microsoft.com/download/d/d/8/dd8e4f2d-3b66-41d7-8a4a-cefefd8deb2c/4756US8.EXE

- Franc Zabkar
--
Please remove one 'i' from my address when replying by email.