Windows Server Backup - External USB NTFS Corruption Issue

M

mcintoshs

I'm running nightly Windows Server Backups with the Hyper-V application
awareness registry modification every night at midnight on 8 remote location
Server 2008 SP2 Hyper-V servers running 4 VM's each. The VM's are 1)
File/Print & DHCP 2) AD DC 3) Security server running Sophos endpoint
security and WSUS. One morning users were complaining about being unable to
print, so I attempted to logon to the host server but CTRL-ALT-DEL would not
generate a logon prompt. I had to regrettably hard power reset the server.
There were 26 consecurtive errors in the System Evt Log on the host server
over the course of 2 minutes shortly after the scheduled Windows Server
Backup occurred: NTFS evt id 55: The file system structure on the disk is
corrupt and unusable. Please run the chkdsk utility on the volume .

I had to delete and recreate the Windows Server Backup job thereby
reformatting the USB external drive and things were back to normal. But I am
looking for a fix so that if such an event occurs again, it doesn't cause the
host server to be totally non-responsive and require power recycling during
production hours. Note, it was not the host server direct-attached-storage
which had somehow become corrupted...it was the external USB drive.
 
T

Tim Judd

mcintoshs wrote:
> I'm running nightly Windows Server Backups with the Hyper-V application
> awareness registry modification every night at midnight on 8 remote location
> Server 2008 SP2 Hyper-V servers running 4 VM's each. The VM's are 1)
> File/Print & DHCP 2) AD DC 3) Security server running Sophos endpoint
> security and WSUS. One morning users were complaining about being unable to
> print, so I attempted to logon to the host server but CTRL-ALT-DEL would not
> generate a logon prompt. I had to regrettably hard power reset the server.
> There were 26 consecurtive errors in the System Evt Log on the host server
> over the course of 2 minutes shortly after the scheduled Windows Server
> Backup occurred: NTFS evt id 55: The file system structure on the disk is
> corrupt and unusable. Please run the chkdsk utility on the volume .
>
> I had to delete and recreate the Windows Server Backup job thereby
> reformatting the USB external drive and things were back to normal. But I am
> looking for a fix so that if such an event occurs again, it doesn't cause the
> host server to be totally non-responsive and require power recycling during
> production hours. Note, it was not the host server direct-attached-storage
> which had somehow become corrupted...it was the external USB drive.


Not sure if this is applicable to your situation or not, here's what
we're doing over here and it is causing lots of money in warranty work
and service calls:


We install video systems, and when the time comes to archive the live
video to disk (2x daily, or more), it causes the external usb drives, 2
physical drives in 1 enclosure in RAID0, causes one drive to overheat
the other drive, causing both failure.

If either the controller board on the usb drive and/or one of the drives
fail in the enclosure, windows will WAIT (what seems like forever,
sometimes it is) for a response on that USB connection. I had to kill
two USB enclosure-drives this morning because of failure. I am having
the drives sent to me and I'll look into them.

But cables (USB and power), controller board, and physical drives are
failing because of the enclosure construction. Not enough cooling,
working too hard.


I would wonder if a hard drive stopped working due to overheat, causing
FS or component destruction.



I hope you're not having this problem too. Doesn't seem there are any
reasonably costed usb drives that can be put through EVERY single task
with no problems. The ones that do seem to maybe work would cost
500-600 each.


--Tim

--
This posting is provided for you, from a fellow community member. Use
at your own risk.
 
M

mcintoshs

Tim,

Thanks for the comments. I understand how frustrating this can be.
In our situation, the server closets are air-conditioned...the ambient room
temperature is 68 degrees F. The USB external drive is on a shelf with free
air flow.
I'm hoping a moderator can assist because this seems to be an issue with the
interaction between the operating system and Windows Server Backup w/ USB.
Scott

"Tim Judd" wrote:

> mcintoshs wrote:
> > I'm running nightly Windows Server Backups with the Hyper-V application
> > awareness registry modification every night at midnight on 8 remote location
> > Server 2008 SP2 Hyper-V servers running 4 VM's each. The VM's are 1)
> > File/Print & DHCP 2) AD DC 3) Security server running Sophos endpoint
> > security and WSUS. One morning users were complaining about being unable to
> > print, so I attempted to logon to the host server but CTRL-ALT-DEL would not
> > generate a logon prompt. I had to regrettably hard power reset the server.
> > There were 26 consecurtive errors in the System Evt Log on the host server
> > over the course of 2 minutes shortly after the scheduled Windows Server
> > Backup occurred: NTFS evt id 55: The file system structure on the disk is
> > corrupt and unusable. Please run the chkdsk utility on the volume .
> >
> > I had to delete and recreate the Windows Server Backup job thereby
> > reformatting the USB external drive and things were back to normal. But I am
> > looking for a fix so that if such an event occurs again, it doesn't cause the
> > host server to be totally non-responsive and require power recycling during
> > production hours. Note, it was not the host server direct-attached-storage
> > which had somehow become corrupted...it was the external USB drive.

>
> Not sure if this is applicable to your situation or not, here's what
> we're doing over here and it is causing lots of money in warranty work
> and service calls:
>
>
> We install video systems, and when the time comes to archive the live
> video to disk (2x daily, or more), it causes the external usb drives, 2
> physical drives in 1 enclosure in RAID0, causes one drive to overheat
> the other drive, causing both failure.
>
> If either the controller board on the usb drive and/or one of the drives
> fail in the enclosure, windows will WAIT (what seems like forever,
> sometimes it is) for a response on that USB connection. I had to kill
> two USB enclosure-drives this morning because of failure. I am having
> the drives sent to me and I'll look into them.
>
> But cables (USB and power), controller board, and physical drives are
> failing because of the enclosure construction. Not enough cooling,
> working too hard.
>
>
> I would wonder if a hard drive stopped working due to overheat, causing
> FS or component destruction.
>
>
>
> I hope you're not having this problem too. Doesn't seem there are any
> reasonably costed usb drives that can be put through EVERY single task
> with no problems. The ones that do seem to maybe work would cost
> 500-600 each.
>
>
> --Tim
>
> --
> This posting is provided for you, from a fellow community member. Use
> at your own risk.
>
 
B

Bill Grant

This is not a moderated newsgroup.


"mcintoshs" wrote in message
news:544AA8C6-20EC-412A-8B37-3DA617E5E7C9@microsoft.com...
> Tim,
>
> Thanks for the comments. I understand how frustrating this can be.
> In our situation, the server closets are air-conditioned...the ambient
> room
> temperature is 68 degrees F. The USB external drive is on a shelf with
> free
> air flow.
> I'm hoping a moderator can assist because this seems to be an issue with
> the
> interaction between the operating system and Windows Server Backup w/ USB.
> Scott
>
> "Tim Judd" wrote:
>
>> mcintoshs wrote:
>> > I'm running nightly Windows Server Backups with the Hyper-V application
>> > awareness registry modification every night at midnight on 8 remote
>> > location
>> > Server 2008 SP2 Hyper-V servers running 4 VM's each. The VM's are 1)
>> > File/Print & DHCP 2) AD DC 3) Security server running Sophos endpoint
>> > security and WSUS. One morning users were complaining about being
>> > unable to
>> > print, so I attempted to logon to the host server but CTRL-ALT-DEL
>> > would not
>> > generate a logon prompt. I had to regrettably hard power reset the
>> > server.
>> > There were 26 consecurtive errors in the System Evt Log on the host
>> > server
>> > over the course of 2 minutes shortly after the scheduled Windows Server
>> > Backup occurred: NTFS evt id 55: The file system structure on the disk
>> > is
>> > corrupt and unusable. Please run the chkdsk utility on the volume .
>> >
>> > I had to delete and recreate the Windows Server Backup job thereby
>> > reformatting the USB external drive and things were back to normal. But
>> > I am
>> > looking for a fix so that if such an event occurs again, it doesn't
>> > cause the
>> > host server to be totally non-responsive and require power recycling
>> > during
>> > production hours. Note, it was not the host server
>> > direct-attached-storage
>> > which had somehow become corrupted...it was the external USB drive.

>>
>> Not sure if this is applicable to your situation or not, here's what
>> we're doing over here and it is causing lots of money in warranty work
>> and service calls:
>>
>>
>> We install video systems, and when the time comes to archive the live
>> video to disk (2x daily, or more), it causes the external usb drives, 2
>> physical drives in 1 enclosure in RAID0, causes one drive to overheat
>> the other drive, causing both failure.
>>
>> If either the controller board on the usb drive and/or one of the drives
>> fail in the enclosure, windows will WAIT (what seems like forever,
>> sometimes it is) for a response on that USB connection. I had to kill
>> two USB enclosure-drives this morning because of failure. I am having
>> the drives sent to me and I'll look into them.
>>
>> But cables (USB and power), controller board, and physical drives are
>> failing because of the enclosure construction. Not enough cooling,
>> working too hard.
>>
>>
>> I would wonder if a hard drive stopped working due to overheat, causing
>> FS or component destruction.
>>
>>
>>
>> I hope you're not having this problem too. Doesn't seem there are any
>> reasonably costed usb drives that can be put through EVERY single task
>> with no problems. The ones that do seem to maybe work would cost
>> 500-600 each.
>>
>>
>> --Tim
>>
>> --
>> This posting is provided for you, from a fellow community member. Use
>> at your own risk.
>>
 
A

Ace Fekay [MCT]

"mcintoshs" wrote in message
news:544AA8C6-20EC-412A-8B37-3DA617E5E7C9@microsoft.com...

Scott,

I don't know if you've tried a different USB drive, or even a different USB
port, but I can tell you from experience, that I've seen issues with one
brand or other of USB drives that simply don't work right. I don't know why.
I don't even remember the brand name. I know I am using a Seagate Freedom
1.5 TB with one customer without any problems. So it is hard to tell without
knowing specifics regarding brand, motherboard, all that good stuff.

You can post to the Social Technet forums, where are moderated by Microsoft.
The following link is to the General forum.
http://social.technet.microsoft.com/Forums...rvergen/threads


--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Please reply back to the newsgroup or forum for collaboration benefit among
responding engineers, and to help others benefit from your resolution.

Ace Fekay, MCT, MCTS Exchange, MCSE, MCSA 2003 & 2000, MCSA Messaging
Microsoft Certified Trainer

For urgent issues, please contact Microsoft PSS directly. Please check
http://support.microsoft.com for regional support phone numbers.


> Tim,
>
> Thanks for the comments. I understand how frustrating this can be.
> In our situation, the server closets are air-conditioned...the ambient
> room
> temperature is 68 degrees F. The USB external drive is on a shelf with
> free
> air flow.
> I'm hoping a moderator can assist because this seems to be an issue with
> the
> interaction between the operating system and Windows Server Backup w/ USB.
> Scott
>
> "Tim Judd" wrote:
>
>> mcintoshs wrote:
>> > I'm running nightly Windows Server Backups with the Hyper-V application
>> > awareness registry modification every night at midnight on 8 remote
>> > location
>> > Server 2008 SP2 Hyper-V servers running 4 VM's each. The VM's are 1)
>> > File/Print & DHCP 2) AD DC 3) Security server running Sophos endpoint
>> > security and WSUS. One morning users were complaining about being
>> > unable to
>> > print, so I attempted to logon to the host server but CTRL-ALT-DEL
>> > would not
>> > generate a logon prompt. I had to regrettably hard power reset the
>> > server.
>> > There were 26 consecurtive errors in the System Evt Log on the host
>> > server
>> > over the course of 2 minutes shortly after the scheduled Windows Server
>> > Backup occurred: NTFS evt id 55: The file system structure on the disk
>> > is
>> > corrupt and unusable. Please run the chkdsk utility on the volume .
>> >
>> > I had to delete and recreate the Windows Server Backup job thereby
>> > reformatting the USB external drive and things were back to normal. But
>> > I am
>> > looking for a fix so that if such an event occurs again, it doesn't
>> > cause the
>> > host server to be totally non-responsive and require power recycling
>> > during
>> > production hours. Note, it was not the host server
>> > direct-attached-storage
>> > which had somehow become corrupted...it was the external USB drive.

>>
>> Not sure if this is applicable to your situation or not, here's what
>> we're doing over here and it is causing lots of money in warranty work
>> and service calls:
>>
>>
>> We install video systems, and when the time comes to archive the live
>> video to disk (2x daily, or more), it causes the external usb drives, 2
>> physical drives in 1 enclosure in RAID0, causes one drive to overheat
>> the other drive, causing both failure.
>>
>> If either the controller board on the usb drive and/or one of the drives
>> fail in the enclosure, windows will WAIT (what seems like forever,
>> sometimes it is) for a response on that USB connection. I had to kill
>> two USB enclosure-drives this morning because of failure. I am having
>> the drives sent to me and I'll look into them.
>>
>> But cables (USB and power), controller board, and physical drives are
>> failing because of the enclosure construction. Not enough cooling,
>> working too hard.
>>
>>
>> I would wonder if a hard drive stopped working due to overheat, causing
>> FS or component destruction.
>>
>>
>>
>> I hope you're not having this problem too. Doesn't seem there are any
>> reasonably costed usb drives that can be put through EVERY single task
>> with no problems. The ones that do seem to maybe work would cost
>> 500-600 each.
>>
>>
>> --Tim
>>
>> --
>> This posting is provided for you, from a fellow community member. Use
>> at your own risk.
>>
 
M

mcintoshs

Here are the specs on the 1 TB Iomega 'MiniMax' USB drive:

Tech Specs
System Requirements
Three-port USB hub
Preformatted in HFS+
Interactive cooling system with thermal probe automatically regulates fan
speed
Compatible with PC and Mac®
Transfer rates of 480 Mbits/s when connected to a USB 2.0 controller 400
Mbits when connected to a FireWire 400 controller
Rotational speed of 7200 RPM
Memory cache of 8MB

"Ace Fekay [MCT]" wrote:

> "mcintoshs" wrote in message
> news:544AA8C6-20EC-412A-8B37-3DA617E5E7C9@microsoft.com...
>
> Scott,
>
> I don't know if you've tried a different USB drive, or even a different USB
> port, but I can tell you from experience, that I've seen issues with one
> brand or other of USB drives that simply don't work right. I don't know why.
> I don't even remember the brand name. I know I am using a Seagate Freedom
> 1.5 TB with one customer without any problems. So it is hard to tell without
> knowing specifics regarding brand, motherboard, all that good stuff.
>
> You can post to the Social Technet forums, where are moderated by Microsoft.
> The following link is to the General forum.
> http://social.technet.microsoft.com/Forums...rvergen/threads
>
>
> --
> Ace
>
> This posting is provided "AS-IS" with no warranties or guarantees and
> confers no rights.
>
> Please reply back to the newsgroup or forum for collaboration benefit among
> responding engineers, and to help others benefit from your resolution.
>
> Ace Fekay, MCT, MCTS Exchange, MCSE, MCSA 2003 & 2000, MCSA Messaging
> Microsoft Certified Trainer
>
> For urgent issues, please contact Microsoft PSS directly. Please check
> http://support.microsoft.com for regional support phone numbers.
>
>
> > Tim,
> >
> > Thanks for the comments. I understand how frustrating this can be.
> > In our situation, the server closets are air-conditioned...the ambient
> > room
> > temperature is 68 degrees F. The USB external drive is on a shelf with
> > free
> > air flow.
> > I'm hoping a moderator can assist because this seems to be an issue with
> > the
> > interaction between the operating system and Windows Server Backup w/ USB.
> > Scott
> >
> > "Tim Judd" wrote:
> >
> >> mcintoshs wrote:
> >> > I'm running nightly Windows Server Backups with the Hyper-V application
> >> > awareness registry modification every night at midnight on 8 remote
> >> > location
> >> > Server 2008 SP2 Hyper-V servers running 4 VM's each. The VM's are 1)
> >> > File/Print & DHCP 2) AD DC 3) Security server running Sophos endpoint
> >> > security and WSUS. One morning users were complaining about being
> >> > unable to
> >> > print, so I attempted to logon to the host server but CTRL-ALT-DEL
> >> > would not
> >> > generate a logon prompt. I had to regrettably hard power reset the
> >> > server.
> >> > There were 26 consecurtive errors in the System Evt Log on the host
> >> > server
> >> > over the course of 2 minutes shortly after the scheduled Windows Server
> >> > Backup occurred: NTFS evt id 55: The file system structure on the disk
> >> > is
> >> > corrupt and unusable. Please run the chkdsk utility on the volume .
> >> >
> >> > I had to delete and recreate the Windows Server Backup job thereby
> >> > reformatting the USB external drive and things were back to normal. But
> >> > I am
> >> > looking for a fix so that if such an event occurs again, it doesn't
> >> > cause the
> >> > host server to be totally non-responsive and require power recycling
> >> > during
> >> > production hours. Note, it was not the host server
> >> > direct-attached-storage
> >> > which had somehow become corrupted...it was the external USB drive.
> >>
> >> Not sure if this is applicable to your situation or not, here's what
> >> we're doing over here and it is causing lots of money in warranty work
> >> and service calls:
> >>
> >>
> >> We install video systems, and when the time comes to archive the live
> >> video to disk (2x daily, or more), it causes the external usb drives, 2
> >> physical drives in 1 enclosure in RAID0, causes one drive to overheat
> >> the other drive, causing both failure.
> >>
> >> If either the controller board on the usb drive and/or one of the drives
> >> fail in the enclosure, windows will WAIT (what seems like forever,
> >> sometimes it is) for a response on that USB connection. I had to kill
> >> two USB enclosure-drives this morning because of failure. I am having
> >> the drives sent to me and I'll look into them.
> >>
> >> But cables (USB and power), controller board, and physical drives are
> >> failing because of the enclosure construction. Not enough cooling,
> >> working too hard.
> >>
> >>
> >> I would wonder if a hard drive stopped working due to overheat, causing
> >> FS or component destruction.
> >>
> >>
> >>
> >> I hope you're not having this problem too. Doesn't seem there are any
> >> reasonably costed usb drives that can be put through EVERY single task
> >> with no problems. The ones that do seem to maybe work would cost
> >> 500-600 each.
> >>
> >>
> >> --Tim
> >>
> >> --
> >> This posting is provided for you, from a fellow community member. Use
> >> at your own risk.
> >>

>
>
>
 
A

Ace Fekay [MCT]

"mcintoshs" wrote in message
news:9C3286BF-D6DF-4A33-8762-B97F807DB05B@microsoft.com...

Scott,

I really don't know if this will work or not. I have not used the Iomega
products, so I can't specifically say or not. Looking at the specs, or any
specs of any USB for that matter, usually don't indicate whether a device
will work or not. It could be something with the way the manufacturer
designed it internally, or something with the hard drive itself that they're
using. Manufacturers purchase drives from other companies and put them in
their own devices. I don't know if Iomega does this or not.

What I can suggest is to not use a USB hub and directly plug it into a USB
port.

Only other thing I can suggest is to purchase a different name brand USB
drive and see what happens.

Other than that, it is difficult to ascertain where the problem lies, and
possibly posting to the moderated forums, as previously suggested, may be
your better bet. I mean I and others reading the thread here, may be missing
something or not catch something, where you may have better exposure with
the MIcrosoft engineers at the other forum.

Ace


> Here are the specs on the 1 TB Iomega 'MiniMax' USB drive:
>
> Tech Specs
> System Requirements
> Three-port USB hub
> Preformatted in HFS+
> Interactive cooling system with thermal probe automatically regulates fan
> speed
> Compatible with PC and Mac®
> Transfer rates of 480 Mbits/s when connected to a USB 2.0 controller 400
> Mbits when connected to a FireWire 400 controller
> Rotational speed of 7200 RPM
> Memory cache of 8MB
>
> "Ace Fekay [MCT]" wrote:
>
>> "mcintoshs" wrote in message
>> news:544AA8C6-20EC-412A-8B37-3DA617E5E7C9@microsoft.com...
>>
>> Scott,
>>
>> I don't know if you've tried a different USB drive, or even a different
>> USB
>> port, but I can tell you from experience, that I've seen issues with one
>> brand or other of USB drives that simply don't work right. I don't know
>> why.
>> I don't even remember the brand name. I know I am using a Seagate Freedom
>> 1.5 TB with one customer without any problems. So it is hard to tell
>> without
>> knowing specifics regarding brand, motherboard, all that good stuff.
>>
>> You can post to the Social Technet forums, where are moderated by
>> Microsoft.
>> The following link is to the General forum.
>> http://social.technet.microsoft.com/Forums...rvergen/threads
>>
>>
>> --
>> Ace
>>
>> This posting is provided "AS-IS" with no warranties or guarantees and
>> confers no rights.
>>
>> Please reply back to the newsgroup or forum for collaboration benefit
>> among
>> responding engineers, and to help others benefit from your resolution.
>>
>> Ace Fekay, MCT, MCTS Exchange, MCSE, MCSA 2003 & 2000, MCSA Messaging
>> Microsoft Certified Trainer
>>
>> For urgent issues, please contact Microsoft PSS directly. Please check
>> http://support.microsoft.com for regional support phone numbers.
>>
>>
>> > Tim,
>> >
>> > Thanks for the comments. I understand how frustrating this can be.
>> > In our situation, the server closets are air-conditioned...the ambient
>> > room
>> > temperature is 68 degrees F. The USB external drive is on a shelf with
>> > free
>> > air flow.
>> > I'm hoping a moderator can assist because this seems to be an issue
>> > with
>> > the
>> > interaction between the operating system and Windows Server Backup w/
>> > USB.
>> > Scott
>> >
>> > "Tim Judd" wrote:
>> >
>> >> mcintoshs wrote:
>> >> > I'm running nightly Windows Server Backups with the Hyper-V
>> >> > application
>> >> > awareness registry modification every night at midnight on 8 remote
>> >> > location
>> >> > Server 2008 SP2 Hyper-V servers running 4 VM's each. The VM's are 1)
>> >> > File/Print & DHCP 2) AD DC 3) Security server running Sophos
>> >> > endpoint
>> >> > security and WSUS. One morning users were complaining about being
>> >> > unable to
>> >> > print, so I attempted to logon to the host server but CTRL-ALT-DEL
>> >> > would not
>> >> > generate a logon prompt. I had to regrettably hard power reset the
>> >> > server.
>> >> > There were 26 consecurtive errors in the System Evt Log on the host
>> >> > server
>> >> > over the course of 2 minutes shortly after the scheduled Windows
>> >> > Server
>> >> > Backup occurred: NTFS evt id 55: The file system structure on the
>> >> > disk
>> >> > is
>> >> > corrupt and unusable. Please run the chkdsk utility on the volume .
>> >> >
>> >> > I had to delete and recreate the Windows Server Backup job thereby
>> >> > reformatting the USB external drive and things were back to normal.
>> >> > But
>> >> > I am
>> >> > looking for a fix so that if such an event occurs again, it doesn't
>> >> > cause the
>> >> > host server to be totally non-responsive and require power recycling
>> >> > during
>> >> > production hours. Note, it was not the host server
>> >> > direct-attached-storage
>> >> > which had somehow become corrupted...it was the external USB drive.
>> >>
>> >> Not sure if this is applicable to your situation or not, here's what
>> >> we're doing over here and it is causing lots of money in warranty work
>> >> and service calls:
>> >>
>> >>
>> >> We install video systems, and when the time comes to archive the live
>> >> video to disk (2x daily, or more), it causes the external usb drives,
>> >> 2
>> >> physical drives in 1 enclosure in RAID0, causes one drive to overheat
>> >> the other drive, causing both failure.
>> >>
>> >> If either the controller board on the usb drive and/or one of the
>> >> drives
>> >> fail in the enclosure, windows will WAIT (what seems like forever,
>> >> sometimes it is) for a response on that USB connection. I had to kill
>> >> two USB enclosure-drives this morning because of failure. I am having
>> >> the drives sent to me and I'll look into them.
>> >>
>> >> But cables (USB and power), controller board, and physical drives are
>> >> failing because of the enclosure construction. Not enough cooling,
>> >> working too hard.
>> >>
>> >>
>> >> I would wonder if a hard drive stopped working due to overheat,
>> >> causing
>> >> FS or component destruction.
>> >>
>> >>
>> >>
>> >> I hope you're not having this problem too. Doesn't seem there are any
>> >> reasonably costed usb drives that can be put through EVERY single task
>> >> with no problems. The ones that do seem to maybe work would cost
>> >> 500-600 each.
>> >>
>> >>
>> >> --Tim
>> >>
>> >> --
>> >> This posting is provided for you, from a fellow community member. Use
>> >> at your own risk.
>> >>

>>
>>
>>
 
M

mcintoshs

Ace,
I've cross-posted as you suggested. Thanks
Scott

"Ace Fekay [MCT]" wrote:

> "mcintoshs" wrote in message
> news:9C3286BF-D6DF-4A33-8762-B97F807DB05B@microsoft.com...
>
> Scott,
>
> I really don't know if this will work or not. I have not used the Iomega
> products, so I can't specifically say or not. Looking at the specs, or any
> specs of any USB for that matter, usually don't indicate whether a device
> will work or not. It could be something with the way the manufacturer
> designed it internally, or something with the hard drive itself that they're
> using. Manufacturers purchase drives from other companies and put them in
> their own devices. I don't know if Iomega does this or not.
>
> What I can suggest is to not use a USB hub and directly plug it into a USB
> port.
>
> Only other thing I can suggest is to purchase a different name brand USB
> drive and see what happens.
>
> Other than that, it is difficult to ascertain where the problem lies, and
> possibly posting to the moderated forums, as previously suggested, may be
> your better bet. I mean I and others reading the thread here, may be missing
> something or not catch something, where you may have better exposure with
> the MIcrosoft engineers at the other forum.
>
> Ace
>
>
> > Here are the specs on the 1 TB Iomega 'MiniMax' USB drive:
> >
> > Tech Specs
> > System Requirements
> > Three-port USB hub
> > Preformatted in HFS+
> > Interactive cooling system with thermal probe automatically regulates fan
> > speed
> > Compatible with PC and Mac®
> > Transfer rates of 480 Mbits/s when connected to a USB 2.0 controller 400
> > Mbits when connected to a FireWire 400 controller
> > Rotational speed of 7200 RPM
> > Memory cache of 8MB
> >
> > "Ace Fekay [MCT]" wrote:
> >
> >> "mcintoshs" wrote in message
> >> news:544AA8C6-20EC-412A-8B37-3DA617E5E7C9@microsoft.com...
> >>
> >> Scott,
> >>
> >> I don't know if you've tried a different USB drive, or even a different
> >> USB
> >> port, but I can tell you from experience, that I've seen issues with one
> >> brand or other of USB drives that simply don't work right. I don't know
> >> why.
> >> I don't even remember the brand name. I know I am using a Seagate Freedom
> >> 1.5 TB with one customer without any problems. So it is hard to tell
> >> without
> >> knowing specifics regarding brand, motherboard, all that good stuff.
> >>
> >> You can post to the Social Technet forums, where are moderated by
> >> Microsoft.
> >> The following link is to the General forum.
> >> http://social.technet.microsoft.com/Forums...rvergen/threads
> >>
> >>
> >> --
> >> Ace
> >>
> >> This posting is provided "AS-IS" with no warranties or guarantees and
> >> confers no rights.
> >>
> >> Please reply back to the newsgroup or forum for collaboration benefit
> >> among
> >> responding engineers, and to help others benefit from your resolution.
> >>
> >> Ace Fekay, MCT, MCTS Exchange, MCSE, MCSA 2003 & 2000, MCSA Messaging
> >> Microsoft Certified Trainer
> >>
> >> For urgent issues, please contact Microsoft PSS directly. Please check
> >> http://support.microsoft.com for regional support phone numbers.
> >>
> >>
> >> > Tim,
> >> >
> >> > Thanks for the comments. I understand how frustrating this can be.
> >> > In our situation, the server closets are air-conditioned...the ambient
> >> > room
> >> > temperature is 68 degrees F. The USB external drive is on a shelf with
> >> > free
> >> > air flow.
> >> > I'm hoping a moderator can assist because this seems to be an issue
> >> > with
> >> > the
> >> > interaction between the operating system and Windows Server Backup w/
> >> > USB.
> >> > Scott
> >> >
> >> > "Tim Judd" wrote:
> >> >
> >> >> mcintoshs wrote:
> >> >> > I'm running nightly Windows Server Backups with the Hyper-V
> >> >> > application
> >> >> > awareness registry modification every night at midnight on 8 remote
> >> >> > location
> >> >> > Server 2008 SP2 Hyper-V servers running 4 VM's each. The VM's are 1)
> >> >> > File/Print & DHCP 2) AD DC 3) Security server running Sophos
> >> >> > endpoint
> >> >> > security and WSUS. One morning users were complaining about being
> >> >> > unable to
> >> >> > print, so I attempted to logon to the host server but CTRL-ALT-DEL
> >> >> > would not
> >> >> > generate a logon prompt. I had to regrettably hard power reset the
> >> >> > server.
> >> >> > There were 26 consecurtive errors in the System Evt Log on the host
> >> >> > server
> >> >> > over the course of 2 minutes shortly after the scheduled Windows
> >> >> > Server
> >> >> > Backup occurred: NTFS evt id 55: The file system structure on the
> >> >> > disk
> >> >> > is
> >> >> > corrupt and unusable. Please run the chkdsk utility on the volume .
> >> >> >
> >> >> > I had to delete and recreate the Windows Server Backup job thereby
> >> >> > reformatting the USB external drive and things were back to normal.
> >> >> > But
> >> >> > I am
> >> >> > looking for a fix so that if such an event occurs again, it doesn't
> >> >> > cause the
> >> >> > host server to be totally non-responsive and require power recycling
> >> >> > during
> >> >> > production hours. Note, it was not the host server
> >> >> > direct-attached-storage
> >> >> > which had somehow become corrupted...it was the external USB drive.
> >> >>
> >> >> Not sure if this is applicable to your situation or not, here's what
> >> >> we're doing over here and it is causing lots of money in warranty work
> >> >> and service calls:
> >> >>
> >> >>
> >> >> We install video systems, and when the time comes to archive the live
> >> >> video to disk (2x daily, or more), it causes the external usb drives,
> >> >> 2
> >> >> physical drives in 1 enclosure in RAID0, causes one drive to overheat
> >> >> the other drive, causing both failure.
> >> >>
> >> >> If either the controller board on the usb drive and/or one of the
> >> >> drives
> >> >> fail in the enclosure, windows will WAIT (what seems like forever,
> >> >> sometimes it is) for a response on that USB connection. I had to kill
> >> >> two USB enclosure-drives this morning because of failure. I am having
> >> >> the drives sent to me and I'll look into them.
> >> >>
> >> >> But cables (USB and power), controller board, and physical drives are
> >> >> failing because of the enclosure construction. Not enough cooling,
> >> >> working too hard.
> >> >>
> >> >>
> >> >> I would wonder if a hard drive stopped working due to overheat,
> >> >> causing
> >> >> FS or component destruction.
> >> >>
> >> >>
> >> >>
> >> >> I hope you're not having this problem too. Doesn't seem there are any
> >> >> reasonably costed usb drives that can be put through EVERY single task
> >> >> with no problems. The ones that do seem to maybe work would cost
> >> >> 500-600 each.
> >> >>
> >> >>
> >> >> --Tim
> >> >>
> >> >> --
> >> >> This posting is provided for you, from a fellow community member. Use
> >> >> at your own risk.
> >> >>
> >>
> >>
> >>

>
>
>
 
A

Ace Fekay [MCT]

"mcintoshs" wrote in message
news:610FA54A-724C-428E-ABF3-62E80FCDF435@microsoft.com...

You are welcome. I would be curious of what the other folks say. Please keep
us informed over here, as to the results of their findings.

Thanks,
Ace

> Ace,
> I've cross-posted as you suggested. Thanks
> Scott
>
> "Ace Fekay [MCT]" wrote:
>
>> "mcintoshs" wrote in message
>> news:9C3286BF-D6DF-4A33-8762-B97F807DB05B@microsoft.com...
>>
>> Scott,
>>
>> I really don't know if this will work or not. I have not used the Iomega
>> products, so I can't specifically say or not. Looking at the specs, or
>> any
>> specs of any USB for that matter, usually don't indicate whether a device
>> will work or not. It could be something with the way the manufacturer
>> designed it internally, or something with the hard drive itself that
>> they're
>> using. Manufacturers purchase drives from other companies and put them in
>> their own devices. I don't know if Iomega does this or not.
>>
>> What I can suggest is to not use a USB hub and directly plug it into a
>> USB
>> port.
>>
>> Only other thing I can suggest is to purchase a different name brand USB
>> drive and see what happens.
>>
>> Other than that, it is difficult to ascertain where the problem lies, and
>> possibly posting to the moderated forums, as previously suggested, may be
>> your better bet. I mean I and others reading the thread here, may be
>> missing
>> something or not catch something, where you may have better exposure with
>> the MIcrosoft engineers at the other forum.
>>
>> Ace
>>
>>
>> > Here are the specs on the 1 TB Iomega 'MiniMax' USB drive:
>> >
>> > Tech Specs
>> > System Requirements
>> > Three-port USB hub
>> > Preformatted in HFS+
>> > Interactive cooling system with thermal probe automatically regulates
>> > fan
>> > speed
>> > Compatible with PC and Mac®
>> > Transfer rates of 480 Mbits/s when connected to a USB 2.0 controller
>> > 400
>> > Mbits when connected to a FireWire 400 controller
>> > Rotational speed of 7200 RPM
>> > Memory cache of 8MB
>> >
>> > "Ace Fekay [MCT]" wrote:
>> >
>> >> "mcintoshs" wrote in message
>> >> news:544AA8C6-20EC-412A-8B37-3DA617E5E7C9@microsoft.com...
>> >>
>> >> Scott,
>> >>
>> >> I don't know if you've tried a different USB drive, or even a
>> >> different
>> >> USB
>> >> port, but I can tell you from experience, that I've seen issues with
>> >> one
>> >> brand or other of USB drives that simply don't work right. I don't
>> >> know
>> >> why.
>> >> I don't even remember the brand name. I know I am using a Seagate
>> >> Freedom
>> >> 1.5 TB with one customer without any problems. So it is hard to tell
>> >> without
>> >> knowing specifics regarding brand, motherboard, all that good stuff.
>> >>
>> >> You can post to the Social Technet forums, where are moderated by
>> >> Microsoft.
>> >> The following link is to the General forum.
>> >> http://social.technet.microsoft.com/Forums...rvergen/threads
>> >>
>> >>
>> >> --
>> >> Ace
>> >>
>> >> This posting is provided "AS-IS" with no warranties or guarantees and
>> >> confers no rights.
>> >>
>> >> Please reply back to the newsgroup or forum for collaboration benefit
>> >> among
>> >> responding engineers, and to help others benefit from your resolution.
>> >>
>> >> Ace Fekay, MCT, MCTS Exchange, MCSE, MCSA 2003 & 2000, MCSA Messaging
>> >> Microsoft Certified Trainer
>> >>
>> >> For urgent issues, please contact Microsoft PSS directly. Please check
>> >> http://support.microsoft.com for regional support phone numbers.
>> >>
>> >>
>> >> > Tim,
>> >> >
>> >> > Thanks for the comments. I understand how frustrating this can be.
>> >> > In our situation, the server closets are air-conditioned...the
>> >> > ambient
>> >> > room
>> >> > temperature is 68 degrees F. The USB external drive is on a shelf
>> >> > with
>> >> > free
>> >> > air flow.
>> >> > I'm hoping a moderator can assist because this seems to be an issue
>> >> > with
>> >> > the
>> >> > interaction between the operating system and Windows Server Backup
>> >> > w/
>> >> > USB.
>> >> > Scott
>> >> >
>> >> > "Tim Judd" wrote:
>> >> >
>> >> >> mcintoshs wrote:
>> >> >> > I'm running nightly Windows Server Backups with the Hyper-V
>> >> >> > application
>> >> >> > awareness registry modification every night at midnight on 8
>> >> >> > remote
>> >> >> > location
>> >> >> > Server 2008 SP2 Hyper-V servers running 4 VM's each. The VM's are
>> >> >> > 1)
>> >> >> > File/Print & DHCP 2) AD DC 3) Security server running Sophos
>> >> >> > endpoint
>> >> >> > security and WSUS. One morning users were complaining about being
>> >> >> > unable to
>> >> >> > print, so I attempted to logon to the host server but
>> >> >> > CTRL-ALT-DEL
>> >> >> > would not
>> >> >> > generate a logon prompt. I had to regrettably hard power reset
>> >> >> > the
>> >> >> > server.
>> >> >> > There were 26 consecurtive errors in the System Evt Log on the
>> >> >> > host
>> >> >> > server
>> >> >> > over the course of 2 minutes shortly after the scheduled Windows
>> >> >> > Server
>> >> >> > Backup occurred: NTFS evt id 55: The file system structure on the
>> >> >> > disk
>> >> >> > is
>> >> >> > corrupt and unusable. Please run the chkdsk utility on the volume
>> >> >> > .
>> >> >> >
>> >> >> > I had to delete and recreate the Windows Server Backup job
>> >> >> > thereby
>> >> >> > reformatting the USB external drive and things were back to
>> >> >> > normal.
>> >> >> > But
>> >> >> > I am
>> >> >> > looking for a fix so that if such an event occurs again, it
>> >> >> > doesn't
>> >> >> > cause the
>> >> >> > host server to be totally non-responsive and require power
>> >> >> > recycling
>> >> >> > during
>> >> >> > production hours. Note, it was not the host server
>> >> >> > direct-attached-storage
>> >> >> > which had somehow become corrupted...it was the external USB
>> >> >> > drive.
>> >> >>
>> >> >> Not sure if this is applicable to your situation or not, here's
>> >> >> what
>> >> >> we're doing over here and it is causing lots of money in warranty
>> >> >> work
>> >> >> and service calls:
>> >> >>
>> >> >>
>> >> >> We install video systems, and when the time comes to archive the
>> >> >> live
>> >> >> video to disk (2x daily, or more), it causes the external usb
>> >> >> drives,
>> >> >> 2
>> >> >> physical drives in 1 enclosure in RAID0, causes one drive to
>> >> >> overheat
>> >> >> the other drive, causing both failure.
>> >> >>
>> >> >> If either the controller board on the usb drive and/or one of the
>> >> >> drives
>> >> >> fail in the enclosure, windows will WAIT (what seems like forever,
>> >> >> sometimes it is) for a response on that USB connection. I had to
>> >> >> kill
>> >> >> two USB enclosure-drives this morning because of failure. I am
>> >> >> having
>> >> >> the drives sent to me and I'll look into them.
>> >> >>
>> >> >> But cables (USB and power), controller board, and physical drives
>> >> >> are
>> >> >> failing because of the enclosure construction. Not enough cooling,
>> >> >> working too hard.
>> >> >>
>> >> >>
>> >> >> I would wonder if a hard drive stopped working due to overheat,
>> >> >> causing
>> >> >> FS or component destruction.
>> >> >>
>> >> >>
>> >> >>
>> >> >> I hope you're not having this problem too. Doesn't seem there are
>> >> >> any
>> >> >> reasonably costed usb drives that can be put through EVERY single
>> >> >> task
>> >> >> with no problems. The ones that do seem to maybe work would cost
>> >> >> 500-600 each.
>> >> >>
>> >> >>
>> >> >> --Tim
>> >> >>
>> >> >> --
>> >> >> This posting is provided for you, from a fellow community member.
>> >> >> Use
>> >> >> at your own risk.
>> >> >>
>> >>
>> >>
>> >>

>>
>>
>>
 
M

mcintoshs

Hi Ace,

So far I've gotten zero, zip, nada for responses:

http://social.technet.microsoft.com/Forums...51-bfdb37ade838

Know any tricks to elicit responses?

"Ace Fekay [MCT]" wrote:

> "mcintoshs" wrote in message
> news:610FA54A-724C-428E-ABF3-62E80FCDF435@microsoft.com...
>
> You are welcome. I would be curious of what the other folks say. Please keep
> us informed over here, as to the results of their findings.
>
> Thanks,
> Ace
>
> > Ace,
> > I've cross-posted as you suggested. Thanks
> > Scott
> >
> > "Ace Fekay [MCT]" wrote:
> >
> >> "mcintoshs" wrote in message
> >> news:9C3286BF-D6DF-4A33-8762-B97F807DB05B@microsoft.com...
> >>
> >> Scott,
> >>
> >> I really don't know if this will work or not. I have not used the Iomega
> >> products, so I can't specifically say or not. Looking at the specs, or
> >> any
> >> specs of any USB for that matter, usually don't indicate whether a device
> >> will work or not. It could be something with the way the manufacturer
> >> designed it internally, or something with the hard drive itself that
> >> they're
> >> using. Manufacturers purchase drives from other companies and put them in
> >> their own devices. I don't know if Iomega does this or not.
> >>
> >> What I can suggest is to not use a USB hub and directly plug it into a
> >> USB
> >> port.
> >>
> >> Only other thing I can suggest is to purchase a different name brand USB
> >> drive and see what happens.
> >>
> >> Other than that, it is difficult to ascertain where the problem lies, and
> >> possibly posting to the moderated forums, as previously suggested, may be
> >> your better bet. I mean I and others reading the thread here, may be
> >> missing
> >> something or not catch something, where you may have better exposure with
> >> the MIcrosoft engineers at the other forum.
> >>
> >> Ace
> >>
> >>
> >> > Here are the specs on the 1 TB Iomega 'MiniMax' USB drive:
> >> >
> >> > Tech Specs
> >> > System Requirements
> >> > Three-port USB hub
> >> > Preformatted in HFS+
> >> > Interactive cooling system with thermal probe automatically regulates
> >> > fan
> >> > speed
> >> > Compatible with PC and Mac®
> >> > Transfer rates of 480 Mbits/s when connected to a USB 2.0 controller
> >> > 400
> >> > Mbits when connected to a FireWire 400 controller
> >> > Rotational speed of 7200 RPM
> >> > Memory cache of 8MB
> >> >
> >> > "Ace Fekay [MCT]" wrote:
> >> >
> >> >> "mcintoshs" wrote in message
> >> >> news:544AA8C6-20EC-412A-8B37-3DA617E5E7C9@microsoft.com...
> >> >>
> >> >> Scott,
> >> >>
> >> >> I don't know if you've tried a different USB drive, or even a
> >> >> different
> >> >> USB
> >> >> port, but I can tell you from experience, that I've seen issues with
> >> >> one
> >> >> brand or other of USB drives that simply don't work right. I don't
> >> >> know
> >> >> why.
> >> >> I don't even remember the brand name. I know I am using a Seagate
> >> >> Freedom
> >> >> 1.5 TB with one customer without any problems. So it is hard to tell
> >> >> without
> >> >> knowing specifics regarding brand, motherboard, all that good stuff.
> >> >>
> >> >> You can post to the Social Technet forums, where are moderated by
> >> >> Microsoft.
> >> >> The following link is to the General forum.
> >> >> http://social.technet.microsoft.com/Forums...rvergen/threads
> >> >>
> >> >>
> >> >> --
> >> >> Ace
> >> >>
> >> >> This posting is provided "AS-IS" with no warranties or guarantees and
> >> >> confers no rights.
> >> >>
> >> >> Please reply back to the newsgroup or forum for collaboration benefit
> >> >> among
> >> >> responding engineers, and to help others benefit from your resolution.
> >> >>
> >> >> Ace Fekay, MCT, MCTS Exchange, MCSE, MCSA 2003 & 2000, MCSA Messaging
> >> >> Microsoft Certified Trainer
> >> >>
> >> >> For urgent issues, please contact Microsoft PSS directly. Please check
> >> >> http://support.microsoft.com for regional support phone numbers.
> >> >>
> >> >>
> >> >> > Tim,
> >> >> >
> >> >> > Thanks for the comments. I understand how frustrating this can be.
> >> >> > In our situation, the server closets are air-conditioned...the
> >> >> > ambient
> >> >> > room
> >> >> > temperature is 68 degrees F. The USB external drive is on a shelf
> >> >> > with
> >> >> > free
> >> >> > air flow.
> >> >> > I'm hoping a moderator can assist because this seems to be an issue
> >> >> > with
> >> >> > the
> >> >> > interaction between the operating system and Windows Server Backup
> >> >> > w/
> >> >> > USB.
> >> >> > Scott
> >> >> >
> >> >> > "Tim Judd" wrote:
> >> >> >
> >> >> >> mcintoshs wrote:
> >> >> >> > I'm running nightly Windows Server Backups with the Hyper-V
> >> >> >> > application
> >> >> >> > awareness registry modification every night at midnight on 8
> >> >> >> > remote
> >> >> >> > location
> >> >> >> > Server 2008 SP2 Hyper-V servers running 4 VM's each. The VM's are
> >> >> >> > 1)
> >> >> >> > File/Print & DHCP 2) AD DC 3) Security server running Sophos
> >> >> >> > endpoint
> >> >> >> > security and WSUS. One morning users were complaining about being
> >> >> >> > unable to
> >> >> >> > print, so I attempted to logon to the host server but
> >> >> >> > CTRL-ALT-DEL
> >> >> >> > would not
> >> >> >> > generate a logon prompt. I had to regrettably hard power reset
> >> >> >> > the
> >> >> >> > server.
> >> >> >> > There were 26 consecurtive errors in the System Evt Log on the
> >> >> >> > host
> >> >> >> > server
> >> >> >> > over the course of 2 minutes shortly after the scheduled Windows
> >> >> >> > Server
> >> >> >> > Backup occurred: NTFS evt id 55: The file system structure on the
> >> >> >> > disk
> >> >> >> > is
> >> >> >> > corrupt and unusable. Please run the chkdsk utility on the volume
> >> >> >> > .
> >> >> >> >
> >> >> >> > I had to delete and recreate the Windows Server Backup job
> >> >> >> > thereby
> >> >> >> > reformatting the USB external drive and things were back to
> >> >> >> > normal.
> >> >> >> > But
> >> >> >> > I am
> >> >> >> > looking for a fix so that if such an event occurs again, it
> >> >> >> > doesn't
> >> >> >> > cause the
> >> >> >> > host server to be totally non-responsive and require power
> >> >> >> > recycling
> >> >> >> > during
> >> >> >> > production hours. Note, it was not the host server
> >> >> >> > direct-attached-storage
> >> >> >> > which had somehow become corrupted...it was the external USB
> >> >> >> > drive.
> >> >> >>
> >> >> >> Not sure if this is applicable to your situation or not, here's
> >> >> >> what
> >> >> >> we're doing over here and it is causing lots of money in warranty
> >> >> >> work
> >> >> >> and service calls:
> >> >> >>
> >> >> >>
> >> >> >> We install video systems, and when the time comes to archive the
> >> >> >> live
> >> >> >> video to disk (2x daily, or more), it causes the external usb
> >> >> >> drives,
> >> >> >> 2
> >> >> >> physical drives in 1 enclosure in RAID0, causes one drive to
> >> >> >> overheat
> >> >> >> the other drive, causing both failure.
> >> >> >>
> >> >> >> If either the controller board on the usb drive and/or one of the
> >> >> >> drives
> >> >> >> fail in the enclosure, windows will WAIT (what seems like forever,
> >> >> >> sometimes it is) for a response on that USB connection. I had to
> >> >> >> kill
> >> >> >> two USB enclosure-drives this morning because of failure. I am
> >> >> >> having
> >> >> >> the drives sent to me and I'll look into them.
> >> >> >>
> >> >> >> But cables (USB and power), controller board, and physical drives
> >> >> >> are
> >> >> >> failing because of the enclosure construction. Not enough cooling,
> >> >> >> working too hard.
> >> >> >>
> >> >> >>
> >> >> >> I would wonder if a hard drive stopped working due to overheat,
> >> >> >> causing
> >> >> >> FS or component destruction.
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >> I hope you're not having this problem too. Doesn't seem there are
> >> >> >> any
> >> >> >> reasonably costed usb drives that can be put through EVERY single
> >> >> >> task
> >> >> >> with no problems. The ones that do seem to maybe work would cost
> >> >> >> 500-600 each.
> >> >> >>
> >> >> >>
> >> >> >> --Tim
> >> >> >>
> >> >> >> --
> >> >> >> This posting is provided for you, from a fellow community member.
> >> >> >> Use
> >> >> >> at your own risk.
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>

>
>
>
 
A

Ace Fekay [MCT]

"mcintoshs" wrote in message
news:B61D2FED-29FD-45BE-9AA9-4914C61C9A34@microsoft.com...

Surprising you got no replies. No, I have to tricks. It's either someone
knows an answer or suggestion, or no one doesn't and won't reply.

My suggestions still stand. :)

Other than that, I am fresh out of ideas.

Ace


> Hi Ace,
>
> So far I've gotten zero, zip, nada for responses:
>
> http://social.technet.microsoft.com/Forums...51-bfdb37ade838
>
> Know any tricks to elicit responses?
>
> "Ace Fekay [MCT]" wrote:
>
>> "mcintoshs" wrote in message
>> news:610FA54A-724C-428E-ABF3-62E80FCDF435@microsoft.com...
>>
>> You are welcome. I would be curious of what the other folks say. Please
>> keep
>> us informed over here, as to the results of their findings.
>>
>> Thanks,
>> Ace
>>
>> > Ace,
>> > I've cross-posted as you suggested. Thanks
>> > Scott
>> >
>> > "Ace Fekay [MCT]" wrote:
>> >
>> >> "mcintoshs" wrote in message
>> >> news:9C3286BF-D6DF-4A33-8762-B97F807DB05B@microsoft.com...
>> >>
>> >> Scott,
>> >>
>> >> I really don't know if this will work or not. I have not used the
>> >> Iomega
>> >> products, so I can't specifically say or not. Looking at the specs, or
>> >> any
>> >> specs of any USB for that matter, usually don't indicate whether a
>> >> device
>> >> will work or not. It could be something with the way the manufacturer
>> >> designed it internally, or something with the hard drive itself that
>> >> they're
>> >> using. Manufacturers purchase drives from other companies and put them
>> >> in
>> >> their own devices. I don't know if Iomega does this or not.
>> >>
>> >> What I can suggest is to not use a USB hub and directly plug it into a
>> >> USB
>> >> port.
>> >>
>> >> Only other thing I can suggest is to purchase a different name brand
>> >> USB
>> >> drive and see what happens.
>> >>
>> >> Other than that, it is difficult to ascertain where the problem lies,
>> >> and
>> >> possibly posting to the moderated forums, as previously suggested, may
>> >> be
>> >> your better bet. I mean I and others reading the thread here, may be
>> >> missing
>> >> something or not catch something, where you may have better exposure
>> >> with
>> >> the MIcrosoft engineers at the other forum.
>> >>
>> >> Ace
>> >>
>> >>
>> >> > Here are the specs on the 1 TB Iomega 'MiniMax' USB drive:
>> >> >
>> >> > Tech Specs
>> >> > System Requirements
>> >> > Three-port USB hub
>> >> > Preformatted in HFS+
>> >> > Interactive cooling system with thermal probe automatically
>> >> > regulates
>> >> > fan
>> >> > speed
>> >> > Compatible with PC and Mac®
>> >> > Transfer rates of 480 Mbits/s when connected to a USB 2.0
>> >> > controller
>> >> > 400
>> >> > Mbits when connected to a FireWire 400 controller
>> >> > Rotational speed of 7200 RPM
>> >> > Memory cache of 8MB
>> >> >
>> >> > "Ace Fekay [MCT]" wrote:
>> >> >
>> >> >> "mcintoshs" wrote in message
>> >> >> news:544AA8C6-20EC-412A-8B37-3DA617E5E7C9@microsoft.com...
>> >> >>
>> >> >> Scott,
>> >> >>
>> >> >> I don't know if you've tried a different USB drive, or even a
>> >> >> different
>> >> >> USB
>> >> >> port, but I can tell you from experience, that I've seen issues
>> >> >> with
>> >> >> one
>> >> >> brand or other of USB drives that simply don't work right. I don't
>> >> >> know
>> >> >> why.
>> >> >> I don't even remember the brand name. I know I am using a Seagate
>> >> >> Freedom
>> >> >> 1.5 TB with one customer without any problems. So it is hard to
>> >> >> tell
>> >> >> without
>> >> >> knowing specifics regarding brand, motherboard, all that good
>> >> >> stuff.
>> >> >>
>> >> >> You can post to the Social Technet forums, where are moderated by
>> >> >> Microsoft.
>> >> >> The following link is to the General forum.
>> >> >> http://social.technet.microsoft.com/Forums...rvergen/threads
>> >> >>
>> >> >>
>> >> >> --
>> >> >> Ace
>> >> >>
>> >> >> This posting is provided "AS-IS" with no warranties or guarantees
>> >> >> and
>> >> >> confers no rights.
>> >> >>
>> >> >> Please reply back to the newsgroup or forum for collaboration
>> >> >> benefit
>> >> >> among
>> >> >> responding engineers, and to help others benefit from your
>> >> >> resolution.
>> >> >>
>> >> >> Ace Fekay, MCT, MCTS Exchange, MCSE, MCSA 2003 & 2000, MCSA
>> >> >> Messaging
>> >> >> Microsoft Certified Trainer
>> >> >>
>> >> >> For urgent issues, please contact Microsoft PSS directly. Please
>> >> >> check
>> >> >> http://support.microsoft.com for regional support phone numbers.
>> >> >>
>> >> >>
>> >> >> > Tim,
>> >> >> >
>> >> >> > Thanks for the comments. I understand how frustrating this can
>> >> >> > be.
>> >> >> > In our situation, the server closets are air-conditioned...the
>> >> >> > ambient
>> >> >> > room
>> >> >> > temperature is 68 degrees F. The USB external drive is on a
>> >> >> > shelf
>> >> >> > with
>> >> >> > free
>> >> >> > air flow.
>> >> >> > I'm hoping a moderator can assist because this seems to be an
>> >> >> > issue
>> >> >> > with
>> >> >> > the
>> >> >> > interaction between the operating system and Windows Server
>> >> >> > Backup
>> >> >> > w/
>> >> >> > USB.
>> >> >> > Scott
>> >> >> >
>> >> >> > "Tim Judd" wrote:
>> >> >> >
>> >> >> >> mcintoshs wrote:
>> >> >> >> > I'm running nightly Windows Server Backups with the Hyper-V
>> >> >> >> > application
>> >> >> >> > awareness registry modification every night at midnight on 8
>> >> >> >> > remote
>> >> >> >> > location
>> >> >> >> > Server 2008 SP2 Hyper-V servers running 4 VM's each. The VM's
>> >> >> >> > are
>> >> >> >> > 1)
>> >> >> >> > File/Print & DHCP 2) AD DC 3) Security server running Sophos
>> >> >> >> > endpoint
>> >> >> >> > security and WSUS. One morning users were complaining about
>> >> >> >> > being
>> >> >> >> > unable to
>> >> >> >> > print, so I attempted to logon to the host server but
>> >> >> >> > CTRL-ALT-DEL
>> >> >> >> > would not
>> >> >> >> > generate a logon prompt. I had to regrettably hard power reset
>> >> >> >> > the
>> >> >> >> > server.
>> >> >> >> > There were 26 consecurtive errors in the System Evt Log on the
>> >> >> >> > host
>> >> >> >> > server
>> >> >> >> > over the course of 2 minutes shortly after the scheduled
>> >> >> >> > Windows
>> >> >> >> > Server
>> >> >> >> > Backup occurred: NTFS evt id 55: The file system structure on
>> >> >> >> > the
>> >> >> >> > disk
>> >> >> >> > is
>> >> >> >> > corrupt and unusable. Please run the chkdsk utility on the
>> >> >> >> > volume
>> >> >> >> > .
>> >> >> >> >
>> >> >> >> > I had to delete and recreate the Windows Server Backup job
>> >> >> >> > thereby
>> >> >> >> > reformatting the USB external drive and things were back to
>> >> >> >> > normal.
>> >> >> >> > But
>> >> >> >> > I am
>> >> >> >> > looking for a fix so that if such an event occurs again, it
>> >> >> >> > doesn't
>> >> >> >> > cause the
>> >> >> >> > host server to be totally non-responsive and require power
>> >> >> >> > recycling
>> >> >> >> > during
>> >> >> >> > production hours. Note, it was not the host server
>> >> >> >> > direct-attached-storage
>> >> >> >> > which had somehow become corrupted...it was the external USB
>> >> >> >> > drive.
>> >> >> >>
>> >> >> >> Not sure if this is applicable to your situation or not, here's
>> >> >> >> what
>> >> >> >> we're doing over here and it is causing lots of money in
>> >> >> >> warranty
>> >> >> >> work
>> >> >> >> and service calls:
>> >> >> >>
>> >> >> >>
>> >> >> >> We install video systems, and when the time comes to archive the
>> >> >> >> live
>> >> >> >> video to disk (2x daily, or more), it causes the external usb
>> >> >> >> drives,
>> >> >> >> 2
>> >> >> >> physical drives in 1 enclosure in RAID0, causes one drive to
>> >> >> >> overheat
>> >> >> >> the other drive, causing both failure.
>> >> >> >>
>> >> >> >> If either the controller board on the usb drive and/or one of
>> >> >> >> the
>> >> >> >> drives
>> >> >> >> fail in the enclosure, windows will WAIT (what seems like
>> >> >> >> forever,
>> >> >> >> sometimes it is) for a response on that USB connection. I had
>> >> >> >> to
>> >> >> >> kill
>> >> >> >> two USB enclosure-drives this morning because of failure. I am
>> >> >> >> having
>> >> >> >> the drives sent to me and I'll look into them.
>> >> >> >>
>> >> >> >> But cables (USB and power), controller board, and physical
>> >> >> >> drives
>> >> >> >> are
>> >> >> >> failing because of the enclosure construction. Not enough
>> >> >> >> cooling,
>> >> >> >> working too hard.
>> >> >> >>
>> >> >> >>
>> >> >> >> I would wonder if a hard drive stopped working due to overheat,
>> >> >> >> causing
>> >> >> >> FS or component destruction.
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >> I hope you're not having this problem too. Doesn't seem there
>> >> >> >> are
>> >> >> >> any
>> >> >> >> reasonably costed usb drives that can be put through EVERY
>> >> >> >> single
>> >> >> >> task
>> >> >> >> with no problems. The ones that do seem to maybe work would
>> >> >> >> cost
>> >> >> >> 500-600 each.
>> >> >> >>
>> >> >> >>
>> >> >> >> --Tim
>> >> >> >>
>> >> >> >> --
>> >> >> >> This posting is provided for you, from a fellow community
>> >> >> >> member.
>> >> >> >> Use
>> >> >> >> at your own risk.
>> >> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>

>>
>>
>>
 

jclark

New Member
Sep 30, 2009
FWIW, I've had almost exactly the same problems.

I have a 1.5 TB Seagate drive in a USB external case and after 10 - 30 hours of use I get the NTFS evt id 55, same as you. The server stops responding completely in most cases.
 
P

Phillip Windell

Save the contents of the drive.

Remove the partition using Serv2008

Partition it again and then format it using Serv2008

Vista,..Win7,...(and probably Serv2008) have the same trouble with one of my
USB Thumb drives because it was created with an older OS. But in my case
nothing locks up,...it just keeps wanting to run ScanDisk and I just tell it
no because nothing is really wrong with the Thumb drive.

Beyond that I have no idea what to tell you.


--
Phillip Windell

The views expressed, are my own and not those of my employer, or Microsoft,
or anyone else associated with me, including my cats.
-----------------------------------------------------


"jclark" wrote in message
news:jclark.3zbvza@news.home.local...
>
> FWIW, I've had almost exactly the same problems.
>
> I have a 1.5 TB Seagate drive in a USB external case and after 10 - 30
> hours of use I get the NTFS evt id 55, same as you. The server stops
> responding completely in most cases.
>
>
> --
> jclark
> Posted via http://windowsbb.com Forum to Usenet gateway
>
 
A

Ace Fekay [MCT]

"Phillip Windell" wrote in message
news:O7XoTddQKHA.1876@TK2MSFTNGP06.phx.gbl...
> Save the contents of the drive.
>
> Remove the partition using Serv2008
>
> Partition it again and then format it using Serv2008
>
> Vista,..Win7,...(and probably Serv2008) have the same trouble with one of
> my USB Thumb drives because it was created with an older OS. But in my
> case nothing locks up,...it just keeps wanting to run ScanDisk and I just
> tell it no because nothing is really wrong with the Thumb drive.
>
> Beyond that I have no idea what to tell you.
>
>
> --
> Phillip Windell
>
> The views expressed, are my own and not those of my employer, or
> Microsoft,
> or anyone else associated with me, including my cats.
> -----------------------------------------------------
>
>
> "jclark" wrote in message
> news:jclark.3zbvza@news.home.local...
>>
>> FWIW, I've had almost exactly the same problems.
>>
>> I have a 1.5 TB Seagate drive in a USB external case and after 10 - 30
>> hours of use I get the NTFS evt id 55, same as you. The server stops
>> responding completely in most cases.
>>
>>
>> --
>> jclark
>> Posted via http://windowsbb.com Forum to Usenet gateway
>>

>
>


A friend of mine called me up saying the server he was working on for one of
his customers was locking up, running really slow, users mapped drives not
available, etc. I failed to ask him if he had any USB devices on it,
figuring he would offer that info. At the time, I was tied up and couldn't
offer to remote in to take a look. He eventually called Microsoft PSS. PSS
determined it was an Iomega USB drive being used for backup to disk, that
was causing the problem. After unplugging it, the server ran like a charm.

Next time, I'll keep that in mind about reformatting it under the OS it's
intended to be used by. That's a good idea. If that doesn't work, go with
another drive! :)

Ace
 
P

Phillip Windell

"Ace Fekay [MCT]" wrote in message
news:%23$2mJ$kQKHA.3876@TK2MSFTNGP06.phx.gbl...
> Next time, I'll keep that in mind about reformatting it under the OS it's
> intended to be used by. That's a good idea. If that doesn't work, go with
> another drive! :)


Yea, I don't know for sure if it solves the problem,..but it seems like a
logical and "no-cost" thing to try.

--
Phillip Windell

The views expressed, are my own and not those of my employer, or Microsoft,
or anyone else associated with me, including my cats.
-----------------------------------------------------
 
A

Ace Fekay [MCT]

"Phillip Windell" wrote in message
news:OFIOXjpQKHA.1268@TK2MSFTNGP04.phx.gbl...
>
> "Ace Fekay [MCT]" wrote in message
> news:%23$2mJ$kQKHA.3876@TK2MSFTNGP06.phx.gbl...
>> Next time, I'll keep that in mind about reformatting it under the OS it's
>> intended to be used by. That's a good idea. If that doesn't work, go with
>> another drive! :)

>
> Yea, I don't know for sure if it solves the problem,..but it seems like a
> logical and "no-cost" thing to try.
>
> --
> Phillip Windell

It's surely worth a shot! :)

Ace
 
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