EasyPrint on 64bit Server

[Michael Brown]

Hi,

We have a Windows 2008 64bit Terminal Server. All the remote users run
Windows XP and they print to their network printers using Easy Print. They
complain that the applications (Word, Excel..) freeze when they send any
documents to print, preventing them from moving on with their work until it
seems the print job has completed. There are only 2 types of printers so I
was thinking about installing the drivers on the TS box to see if that
improves matters, not using Easy Print. The printers are Toshiba E-Studios
and there seems to be a critix type driver available from the Toshiba
website. Is it possible to install a 32bit print driver on the 64 bit
Server? I haven't gone down the 3rd party driver route yet (i.e. thinprint
or screwdrivers).

thanks.



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[Vera Noest [MVP]]

No, a 64 bit OS requires 64 bit printer drivers.
Have you installed all of the recommended hotfixes for EasyPrint?

946411 - FIX: When you print an XPS file on a Windows XP Service
Pack 2 or Service Pack 3-based computer, the characters in the XPS
file print incorrectly
http://support.microsoft.com/?kbid=946411

954744 - FIX: Some pages are printed in the incorrect orientation
when you use Terminal Services Easy Print to print a document that
contains both portrait-oriented pages and landscape-oriented pages
http://support.microsoft.com/?kbid=954744

954743 - FIX: After you apply hotfix 954744, printing performance
may be significantly slower when you print documents by using
Terminal Services Easy Print
http://support.microsoft.com/?kbid=954743

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Services
RDS troubleshooting: http://ts.veranoest.net

"Michael Brown" wrote on 06 okt 2009 in
microsoft.public.windows.terminal_services:

> Hi,
>
> We have a Windows 2008 64bit Terminal Server. All the remote
> users run Windows XP and they print to their network printers
> using Easy Print. They complain that the applications (Word,
> Excel..) freeze when they send any documents to print,
> preventing them from moving on with their work until it seems
> the print job has completed. There are only 2 types of printers
> so I was thinking about installing the drivers on the TS box to
> see if that improves matters, not using Easy Print. The printers
> are Toshiba E-Studios and there seems to be a critix type driver
> available from the Toshiba website. Is it possible to install a
> 32bit print driver on the 64 bit Server? I haven't gone down the
> 3rd party driver route yet (i.e. thinprint or screwdrivers).
>
> thanks.