Loss of internet service.

[Maddogcf7]

I have Charter high speed connected to my Windows ME. Last Friday we had
thunderstorms and I have completely lost my internet service. My modem is
still receiving signal, but my computer and modem will not connect. Charter
has tried to help, but to no avail, especially since I'm using USB cable. My
computer is not even showing an IP address now and I'm stuck. I have to have
this thing going and can't presently afford a new one. Any suggestions?

 

[Shane]

Try another modem. Its usually the modem. Just because it's receiving a
signal doesn't mean it works 100%. If you can't borrow a modem to try on
yours, they're pretty cheap (especially if you look in the right place).

But, since you're not supposed to go online during a thunderstorm (but it is
a chance many of us take!), if it turns out you don't bother with anti-surge
either...well, there are no workarounds for knackered hardware. The
implication of this post is you hope the modem isn't fried and it's just a
corrupted file or the like. But if you surf in a thunderstorm and afterwards
your internet connection is gone (and it isn't your isp), your modem is
fried. Lightning doesn't come down the line and just bugger a couple of
files.


Shane


Maddogcf7 wrote:
> I have Charter high speed connected to my Windows ME. Last Friday we
> had thunderstorms and I have completely lost my internet service. My
> modem is still receiving signal, but my computer and modem will not
> connect. Charter has tried to help, but to no avail, especially since
> I'm using USB cable. My computer is not even showing an IP address
> now and I'm stuck. I have to have this thing going and can't
> presently afford a new one. Any suggestions?

 

[Mart]

Although I wouldn't disagree with your reply Shane, Maddogcf7 might first
wish to consider the following :-

ASS-U-M(E)ing the th'orms didn't physically damage your modem, have you
tried running System Restore and rolling-back to 'last Thursday'?

You could also try uninstalling your modem (and associated software) and
then re-install it. The th'orms *might* have corrupted files on your hard
drive. (Try running scandisk to see if there are any errors - if so, take
stock and be careful before attempting to 'repair' files, your data *may* be
at risk)

Then follow Shane's advice. Good luck

Mart


"Shane" <shanebeatson@gmail.com> wrote in message
news:%23kkp2FlwHHA.4588@TK2MSFTNGP05.phx.gbl...
> Try another modem. Its usually the modem. Just because it's receiving a
> signal doesn't mean it works 100%. If you can't borrow a modem to try on
> yours, they're pretty cheap (especially if you look in the right place).
>
> But, since you're not supposed to go online during a thunderstorm (but it
> is a chance many of us take!), if it turns out you don't bother with
> anti-surge either...well, there are no workarounds for knackered hardware.
> The implication of this post is you hope the modem isn't fried and it's
> just a corrupted file or the like. But if you surf in a thunderstorm and
> afterwards your internet connection is gone (and it isn't your isp), your
> modem is fried. Lightning doesn't come down the line and just bugger a
> couple of files.
>
>
> Shane
>
>
> Maddogcf7 wrote:
>> I have Charter high speed connected to my Windows ME. Last Friday we
>> had thunderstorms and I have completely lost my internet service. My
>> modem is still receiving signal, but my computer and modem will not
>> connect. Charter has tried to help, but to no avail, especially since
>> I'm using USB cable. My computer is not even showing an IP address
>> now and I'm stuck. I have to have this thing going and can't
>> presently afford a new one. Any suggestions?
>
>

 

[Maddogcf7]

The computer just happened to be on when the t-storms passed through. BTW,
there is a surge protector on this thing and everything works. The only thing
that is amiss is my internet connection. I did reset the computer to a prior
date and I've tried other things, to no avail. I am not a computer genius and
have completely hit a wall. I appreciate the responses, guys. I truly believe
this is a computer issue and not modem related though.

"Mart" wrote:

> Although I wouldn't disagree with your reply Shane, Maddogcf7 might first
> wish to consider the following :-
>
> ASS-U-M(E)ing the th'orms didn't physically damage your modem, have you
> tried running System Restore and rolling-back to 'last Thursday'?
>
> You could also try uninstalling your modem (and associated software) and
> then re-install it. The th'orms *might* have corrupted files on your hard
> drive. (Try running scandisk to see if there are any errors - if so, take
> stock and be careful before attempting to 'repair' files, your data *may* be
> at risk)
>
> Then follow Shane's advice. Good luck
>
> Mart
>
>
> "Shane" <shanebeatson@gmail.com> wrote in message
> news:%23kkp2FlwHHA.4588@TK2MSFTNGP05.phx.gbl...
> > Try another modem. Its usually the modem. Just because it's receiving a
> > signal doesn't mean it works 100%. If you can't borrow a modem to try on
> > yours, they're pretty cheap (especially if you look in the right place).
> >
> > But, since you're not supposed to go online during a thunderstorm (but it
> > is a chance many of us take!), if it turns out you don't bother with
> > anti-surge either...well, there are no workarounds for knackered hardware.
> > The implication of this post is you hope the modem isn't fried and it's
> > just a corrupted file or the like. But if you surf in a thunderstorm and
> > afterwards your internet connection is gone (and it isn't your isp), your
> > modem is fried. Lightning doesn't come down the line and just bugger a
> > couple of files.
> >
> >
> > Shane
> >
> >
> > Maddogcf7 wrote:
> >> I have Charter high speed connected to my Windows ME. Last Friday we
> >> had thunderstorms and I have completely lost my internet service. My
> >> modem is still receiving signal, but my computer and modem will not
> >> connect. Charter has tried to help, but to no avail, especially since
> >> I'm using USB cable. My computer is not even showing an IP address
> >> now and I'm stuck. I have to have this thing going and can't
> >> presently afford a new one. Any suggestions?
> >
> >
>
>
>

 

[Heather]

If it was a halfway decent surge protector and not one of those $10 bar
ones, you can test it to see if it works. They are supposed to hold 15
to 20 minutes of power, so disconnect it from the wall socket and plug a
small lamp into it and turn it on. If there is light, it is still
working. If there isn't, it died and probably some of your cpu parts.

Unfortunately, none of them give any indication that they have taken a
hit and *died for your computer*.....(that is one of Heirloom's
descriptions)

Cheers....Heather

"Maddogcf7" <Maddogcf7@discussions.microsoft.com> wrote in message
news:168D3330-1095-4898-B90F-26103B6515C2@microsoft.com...
> The computer just happened to be on when the t-storms passed through.
> BTW,
> there is a surge protector on this thing and everything works. The
> only thing
> that is amiss is my internet connection. I did reset the computer to a
> prior
> date and I've tried other things, to no avail. I am not a computer
> genius and
> have completely hit a wall. I appreciate the responses, guys. I truly
> believe
> this is a computer issue and not modem related though.
>
> "Mart" wrote:
>
>> Although I wouldn't disagree with your reply Shane, Maddogcf7 might
>> first
>> wish to consider the following :-
>>
>> ASS-U-M(E)ing the th'orms didn't physically damage your modem, have
>> you
>> tried running System Restore and rolling-back to 'last Thursday'?
>>
>> You could also try uninstalling your modem (and associated software)
>> and
>> then re-install it. The th'orms *might* have corrupted files on your
>> hard
>> drive. (Try running scandisk to see if there are any errors - if so,
>> take
>> stock and be careful before attempting to 'repair' files, your data
>> *may* be
>> at risk)
>>
>> Then follow Shane's advice. Good luck
>>
>> Mart
>>
>>
>> "Shane" <shanebeatson@gmail.com> wrote in message
>> news:%23kkp2FlwHHA.4588@TK2MSFTNGP05.phx.gbl...
>> > Try another modem. Its usually the modem. Just because it's
>> > receiving a
>> > signal doesn't mean it works 100%. If you can't borrow a modem to
>> > try on
>> > yours, they're pretty cheap (especially if you look in the right
>> > place).
>> >
>> > But, since you're not supposed to go online during a thunderstorm
>> > (but it
>> > is a chance many of us take!), if it turns out you don't bother
>> > with
>> > anti-surge either...well, there are no workarounds for knackered
>> > hardware.
>> > The implication of this post is you hope the modem isn't fried and
>> > it's
>> > just a corrupted file or the like. But if you surf in a
>> > thunderstorm and
>> > afterwards your internet connection is gone (and it isn't your
>> > isp), your
>> > modem is fried. Lightning doesn't come down the line and just
>> > bugger a
>> > couple of files.
>> >
>> >
>> > Shane
>> >
>> >
>> > Maddogcf7 wrote:
>> >> I have Charter high speed connected to my Windows ME. Last Friday
>> >> we
>> >> had thunderstorms and I have completely lost my internet service.
>> >> My
>> >> modem is still receiving signal, but my computer and modem will
>> >> not
>> >> connect. Charter has tried to help, but to no avail, especially
>> >> since
>> >> I'm using USB cable. My computer is not even showing an IP address
>> >> now and I'm stuck. I have to have this thing going and can't
>> >> presently afford a new one. Any suggestions?
>> >
>> >
>>
>>
>>

 

[Mart]

Maddogcf7 wrote :-

> have completely hit a wall. I appreciate the responses, guys. I truly
> believe
> this is a computer issue and not modem related though.

and I note that earlier you said that :-

> My modem is still receiving signal, but my computer
> and modem will not connect.

That 'signal' may be from your computer and not from line. Some years ago, I
had a th'orm spike which took out the line-side of my modem. The PC reacted
as though there was nothing wrong (except it wouldn't connect!) all looked
correct as far as the PC was concerned, but the line-side had blown
open-circuit.

Presuming that you are on dial-up, to check that the modem itself (not the
internet!) is working, try using WinMe's Dialer. Confirm that your modem is
at least connecting to your local exchange and dialling!!

Run dialer.exe (note only one L) and confirm that the modem connects to your
line and dials. (NB this is a dialler - NOT a call handler utility).
Dial your own number, give it a couple of seconds and then lift your
telephone
handset and listen for the engaged signal.

If dialling tone remains and dialer.exe does not connect, then your modem
has probably fried. As previously suggested, substitution is the next step.

Mart



"Maddogcf7" <Maddogcf7@discussions.microsoft.com> wrote in message
news:168D3330-1095-4898-B90F-26103B6515C2@microsoft.com...
> The computer just happened to be on when the t-storms passed through. BTW,
> there is a surge protector on this thing and everything works. The only
> thing
> that is amiss is my internet connection. I did reset the computer to a
> prior
> date and I've tried other things, to no avail. I am not a computer genius
> and
> have completely hit a wall. I appreciate the responses, guys. I truly
> believe
> this is a computer issue and not modem related though.
>
> "Mart" wrote:
>
>> Although I wouldn't disagree with your reply Shane, Maddogcf7 might first
>> wish to consider the following :-
>>
>> ASS-U-M(E)ing the th'orms didn't physically damage your modem, have you
>> tried running System Restore and rolling-back to 'last Thursday'?
>>
>> You could also try uninstalling your modem (and associated software) and
>> then re-install it. The th'orms *might* have corrupted files on your hard
>> drive. (Try running scandisk to see if there are any errors - if so, take
>> stock and be careful before attempting to 'repair' files, your data *may*
>> be
>> at risk)
>>
>> Then follow Shane's advice. Good luck
>>
>> Mart
>>
>>
>> "Shane" <shanebeatson@gmail.com> wrote in message
>> news:%23kkp2FlwHHA.4588@TK2MSFTNGP05.phx.gbl...
>> > Try another modem. Its usually the modem. Just because it's receiving a
>> > signal doesn't mean it works 100%. If you can't borrow a modem to try
>> > on
>> > yours, they're pretty cheap (especially if you look in the right
>> > place).
>> >
>> > But, since you're not supposed to go online during a thunderstorm (but
>> > it
>> > is a chance many of us take!), if it turns out you don't bother with
>> > anti-surge either...well, there are no workarounds for knackered
>> > hardware.
>> > The implication of this post is you hope the modem isn't fried and it's
>> > just a corrupted file or the like. But if you surf in a thunderstorm
>> > and
>> > afterwards your internet connection is gone (and it isn't your isp),
>> > your
>> > modem is fried. Lightning doesn't come down the line and just bugger a
>> > couple of files.
>> >
>> >
>> > Shane
>> >
>> >
>> > Maddogcf7 wrote:
>> >> I have Charter high speed connected to my Windows ME. Last Friday we
>> >> had thunderstorms and I have completely lost my internet service. My
>> >> modem is still receiving signal, but my computer and modem will not
>> >> connect. Charter has tried to help, but to no avail, especially since
>> >> I'm using USB cable. My computer is not even showing an IP address
>> >> now and I'm stuck. I have to have this thing going and can't
>> >> presently afford a new one. Any suggestions?
>> >
>> >
>>
>>
>>

 

[Shane]

Mart, he's on USB cable.

Shane

Mart wrote:
> Maddogcf7 wrote :-
>
>> have completely hit a wall. I appreciate the responses, guys. I truly
>> believe
>> this is a computer issue and not modem related though.
>
> and I note that earlier you said that :-
>
>> My modem is still receiving signal, but my computer
>> and modem will not connect.
>
> That 'signal' may be from your computer and not from line. Some years
> ago, I had a th'orm spike which took out the line-side of my modem.
> The PC reacted as though there was nothing wrong (except it wouldn't
> connect!) all looked correct as far as the PC was concerned, but the
> line-side had blown open-circuit.
>
> Presuming that you are on dial-up, to check that the modem itself
> (not the internet!) is working, try using WinMe's Dialer. Confirm
> that your modem is at least connecting to your local exchange and
> dialling!!
> Run dialer.exe (note only one L) and confirm that the modem connects
> to your line and dials. (NB this is a dialler - NOT a call handler
> utility). Dial your own number, give it a couple of seconds and then lift
> your
> telephone
> handset and listen for the engaged signal.
>
> If dialling tone remains and dialer.exe does not connect, then your
> modem has probably fried. As previously suggested, substitution is
> the next step.
> Mart
>
>
>
> "Maddogcf7" <Maddogcf7@discussions.microsoft.com> wrote in message
> news:168D3330-1095-4898-B90F-26103B6515C2@microsoft.com...
>> The computer just happened to be on when the t-storms passed
>> through. BTW, there is a surge protector on this thing and
>> everything works. The only thing
>> that is amiss is my internet connection. I did reset the computer to
>> a prior
>> date and I've tried other things, to no avail. I am not a computer
>> genius and
>> have completely hit a wall. I appreciate the responses, guys. I truly
>> believe
>> this is a computer issue and not modem related though.
>>
>> "Mart" wrote:
>>
>>> Although I wouldn't disagree with your reply Shane, Maddogcf7 might
>>> first wish to consider the following :-
>>>
>>> ASS-U-M(E)ing the th'orms didn't physically damage your modem, have
>>> you tried running System Restore and rolling-back to 'last
>>> Thursday'? You could also try uninstalling your modem (and associated
>>> software) and then re-install it. The th'orms *might* have
>>> corrupted files on your hard drive. (Try running scandisk to see if
>>> there are any errors - if so, take stock and be careful before
>>> attempting to 'repair' files, your data *may* be
>>> at risk)
>>>
>>> Then follow Shane's advice. Good luck
>>>
>>> Mart
>>>
>>>
>>> "Shane" <shanebeatson@gmail.com> wrote in message
>>> news:%23kkp2FlwHHA.4588@TK2MSFTNGP05.phx.gbl...
>>>> Try another modem. Its usually the modem. Just because it's
>>>> receiving a signal doesn't mean it works 100%. If you can't borrow
>>>> a modem to try on
>>>> yours, they're pretty cheap (especially if you look in the right
>>>> place).
>>>>
>>>> But, since you're not supposed to go online during a thunderstorm
>>>> (but it
>>>> is a chance many of us take!), if it turns out you don't bother
>>>> with anti-surge either...well, there are no workarounds for
>>>> knackered hardware.
>>>> The implication of this post is you hope the modem isn't fried and
>>>> it's just a corrupted file or the like. But if you surf in a
>>>> thunderstorm and
>>>> afterwards your internet connection is gone (and it isn't your
>>>> isp), your
>>>> modem is fried. Lightning doesn't come down the line and just
>>>> bugger a couple of files.
>>>>
>>>>
>>>> Shane
>>>>
>>>>
>>>> Maddogcf7 wrote:
>>>>> I have Charter high speed connected to my Windows ME. Last Friday
>>>>> we had thunderstorms and I have completely lost my internet
>>>>> service. My modem is still receiving signal, but my computer and
>>>>> modem will not connect. Charter has tried to help, but to no
>>>>> avail, especially since I'm using USB cable. My computer is not
>>>>> even showing an IP address now and I'm stuck. I have to have this
>>>>> thing going and can't presently afford a new one. Any
>>>>> suggestions?

 

[Heirloom]

Just out of curiosity, how many lights do you have on your modem????
Should be one for the "cable", the "pc", "data", a "test" lamp and a "power"
lamp (most cable modems have these). You should have a steady lamp on the
cable and pc lamps, a flickering lamp on the data, the test lamp will not
come on unless you power off the modem for a minute or so and then reapply
power and, of course, the power lamp should be on steady if power is getting
to the modem.

Look in your modem manual, it should tell you how to put the modem address
in your browser and make sure your computer is communicating with the
modem.....there should be set up and test procedures noted, as well.

Also, you may have lost your IP addy, have you been into ipconfig and
looked for your IP address or tried to release and renew it??? Maybe the
following sites might help if nothing above does:

http://homepage.ntlworld.com/robin.d.h.walker/cmtips/ipaddr.html
http://www.cablemodemhelp.com/

Heirloom, old and hope that helps

BTW, if, as Heather mentioned, you are using one of those power strip, surge
protectors.........no offense, but, most of them are not even worth taking
up space in your garbage. Bite the bullet and get a good backup UPS
(uninterruptable power supply, APC makes some good ones and they even cover
any damage to your system!!).


"Shane" <shanebeatson@gmail.com> wrote in message
news:%232cGKfmwHHA.3796@TK2MSFTNGP04.phx.gbl...
> Mart, he's on USB cable.
>
> Shane
>
> Mart wrote:
>> Maddogcf7 wrote :-
>>
>>> have completely hit a wall. I appreciate the responses, guys. I truly
>>> believe
>>> this is a computer issue and not modem related though.
>>
>> and I note that earlier you said that :-
>>
>>> My modem is still receiving signal, but my computer
>>> and modem will not connect.
>>
>> That 'signal' may be from your computer and not from line. Some years
>> ago, I had a th'orm spike which took out the line-side of my modem.
>> The PC reacted as though there was nothing wrong (except it wouldn't
>> connect!) all looked correct as far as the PC was concerned, but the
>> line-side had blown open-circuit.
>>
>> Presuming that you are on dial-up, to check that the modem itself
>> (not the internet!) is working, try using WinMe's Dialer. Confirm
>> that your modem is at least connecting to your local exchange and
>> dialling!!
>> Run dialer.exe (note only one L) and confirm that the modem connects
>> to your line and dials. (NB this is a dialler - NOT a call handler
>> utility). Dial your own number, give it a couple of seconds and then lift
>> your
>> telephone
>> handset and listen for the engaged signal.
>>
>> If dialling tone remains and dialer.exe does not connect, then your
>> modem has probably fried. As previously suggested, substitution is
>> the next step.
>> Mart
>>
>>
>>
>> "Maddogcf7" <Maddogcf7@discussions.microsoft.com> wrote in message
>> news:168D3330-1095-4898-B90F-26103B6515C2@microsoft.com...
>>> The computer just happened to be on when the t-storms passed
>>> through. BTW, there is a surge protector on this thing and
>>> everything works. The only thing
>>> that is amiss is my internet connection. I did reset the computer to
>>> a prior
>>> date and I've tried other things, to no avail. I am not a computer
>>> genius and
>>> have completely hit a wall. I appreciate the responses, guys. I truly
>>> believe
>>> this is a computer issue and not modem related though.
>>>
>>> "Mart" wrote:
>>>
>>>> Although I wouldn't disagree with your reply Shane, Maddogcf7 might
>>>> first wish to consider the following :-
>>>>
>>>> ASS-U-M(E)ing the th'orms didn't physically damage your modem, have
>>>> you tried running System Restore and rolling-back to 'last
>>>> Thursday'? You could also try uninstalling your modem (and associated
>>>> software) and then re-install it. The th'orms *might* have
>>>> corrupted files on your hard drive. (Try running scandisk to see if
>>>> there are any errors - if so, take stock and be careful before
>>>> attempting to 'repair' files, your data *may* be
>>>> at risk)
>>>>
>>>> Then follow Shane's advice. Good luck
>>>>
>>>> Mart
>>>>
>>>>
>>>> "Shane" <shanebeatson@gmail.com> wrote in message
>>>> news:%23kkp2FlwHHA.4588@TK2MSFTNGP05.phx.gbl...
>>>>> Try another modem. Its usually the modem. Just because it's
>>>>> receiving a signal doesn't mean it works 100%. If you can't borrow
>>>>> a modem to try on
>>>>> yours, they're pretty cheap (especially if you look in the right
>>>>> place).
>>>>>
>>>>> But, since you're not supposed to go online during a thunderstorm
>>>>> (but it
>>>>> is a chance many of us take!), if it turns out you don't bother
>>>>> with anti-surge either...well, there are no workarounds for
>>>>> knackered hardware.
>>>>> The implication of this post is you hope the modem isn't fried and
>>>>> it's just a corrupted file or the like. But if you surf in a
>>>>> thunderstorm and
>>>>> afterwards your internet connection is gone (and it isn't your
>>>>> isp), your
>>>>> modem is fried. Lightning doesn't come down the line and just
>>>>> bugger a couple of files.
>>>>>
>>>>>
>>>>> Shane
>>>>>
>>>>>
>>>>> Maddogcf7 wrote:
>>>>>> I have Charter high speed connected to my Windows ME. Last Friday
>>>>>> we had thunderstorms and I have completely lost my internet
>>>>>> service. My modem is still receiving signal, but my computer and
>>>>>> modem will not connect. Charter has tried to help, but to no
>>>>>> avail, especially since I'm using USB cable. My computer is not
>>>>>> even showing an IP address now and I'm stuck. I have to have this
>>>>>> thing going and can't presently afford a new one. Any
>>>>>> suggestions?
>
>

 

[Mart]

Ooops! .. missed that one Shane <g>

However, it still doesn't stop him from being zapped.

Try HL's more detailed advice.

Mart


"Shane" <shanebeatson@gmail.com> wrote in message
news:%232cGKfmwHHA.3796@TK2MSFTNGP04.phx.gbl...
> Mart, he's on USB cable.
>
> Shane
>
<snipped>

 

[Shane]

Mart wrote:
> Ooops! .. missed that one Shane <g>
>
> However, it still doesn't stop him from being zapped.
>

My own feeling is that the odds against it being fried are so slim - and if
he seriously depends on the connection - he should replace the modem post
haste and not waste any more time hoping against hope that a thunderstorm
did anything less. If he seriously depends on internet access, that is, as
we're given to believe. There aren't many situations in which one can depend
upon internet access while being so poor as to be unable to replace a modem.

I hope it can be fixed! I like being proven wrong. There's nothing better in
this life than learning. And I certainly don't know everything. But if I was
a gambler, I'd put money on this requiring a new modem. So if Maddogcf7 'has
to have this going' (owtte), pursuing the unlikely is counterproductive.

We'll see, though!

Shane

 

[Heirloom]

Oh, I'm with you, Shane. Were I putting money on this one, I would be
betting on the modem being 'toast.' But, the hints I provided only take a
minute, he could do that while his car is cooling down for the trip to Wally
World (you probably don't have those in England, then again, maybe you do!)
Heirloom, old and hope it's just a lost IP
addy

"Shane" <shanebeatson@gmail.com> wrote in message
news:OhNPkvnwHHA.5008@TK2MSFTNGP05.phx.gbl...
> Mart wrote:
>> Ooops! .. missed that one Shane <g>
>>
>> However, it still doesn't stop him from being zapped.
>>
>
> My own feeling is that the odds against it being fried are so slim - and
> if he seriously depends on the connection - he should replace the modem
> post haste and not waste any more time hoping against hope that a
> thunderstorm did anything less. If he seriously depends on internet
> access, that is, as we're given to believe. There aren't many situations
> in which one can depend upon internet access while being so poor as to be
> unable to replace a modem.
>
> I hope it can be fixed! I like being proven wrong. There's nothing better
> in this life than learning. And I certainly don't know everything. But if
> I was a gambler, I'd put money on this requiring a new modem. So if
> Maddogcf7 'has to have this going' (owtte), pursuing the unlikely is
> counterproductive.
>
> We'll see, though!
>
> Shane
>

 

[Shane]

'Wally' is a derogatory description of someone here. H. As in said with
exasperation 'What a wally!' So it'd be pretty amusing if we had them here!
<vbg> Kind of hope we do!


Shane


Heirloom wrote:
> Oh, I'm with you, Shane. Were I putting money on this one, I would
> be betting on the modem being 'toast.' But, the hints I provided
> only take a minute, he could do that while his car is cooling down
> for the trip to Wally World (you probably don't have those in
> England, then again, maybe you do!)
> Heirloom, old and hope it's just a lost IP addy
>
> "Shane" <shanebeatson@gmail.com> wrote in message
> news:OhNPkvnwHHA.5008@TK2MSFTNGP05.phx.gbl...
>> Mart wrote:
>>> Ooops! .. missed that one Shane <g>
>>>
>>> However, it still doesn't stop him from being zapped.
>>>
>>
>> My own feeling is that the odds against it being fried are so slim -
>> and if he seriously depends on the connection - he should replace
>> the modem post haste and not waste any more time hoping against hope
>> that a thunderstorm did anything less. If he seriously depends on
>> internet access, that is, as we're given to believe. There aren't
>> many situations in which one can depend upon internet access while
>> being so poor as to be unable to replace a modem.
>>
>> I hope it can be fixed! I like being proven wrong. There's nothing
>> better in this life than learning. And I certainly don't know
>> everything. But if I was a gambler, I'd put money on this requiring
>> a new modem. So if Maddogcf7 'has to have this going' (owtte),
>> pursuing the unlikely is counterproductive.
>>
>> We'll see, though!
>>
>> Shane

 

[Joan Archer]

<ROFL>
Joan


Shane wrote:
> 'Wally' is a derogatory description of someone here. H. As in said
> with exasperation 'What a wally!' So it'd be pretty amusing if we had
> them here! <vbg> Kind of hope we do!
>
>
> Shane
>
>
> Heirloom wrote:
>> Oh, I'm with you, Shane. Were I putting money on this one, I would
>> be betting on the modem being 'toast.' But, the hints I provided
>> only take a minute, he could do that while his car is cooling down
>> for the trip to Wally World (you probably don't have those in
>> England, then again, maybe you do!)
>> Heirloom, old and hope it's just a lost IP addy
>>

 

[Heather]

I think it means "Walmart"......unfortunately we have them here as well.
I refuse to shop in one.

Figgs

"Shane" <shanebeatson@gmail.com> wrote in message
news:ufNkK9uwHHA.2432@TK2MSFTNGP04.phx.gbl...
> 'Wally' is a derogatory description of someone here. H. As in said
> with exasperation 'What a wally!' So it'd be pretty amusing if we had
> them here! <vbg> Kind of hope we do!
>
>
> Shane
>
>
> Heirloom wrote:
>> Oh, I'm with you, Shane. Were I putting money on this one, I would
>> be betting on the modem being 'toast.' But, the hints I provided
>> only take a minute, he could do that while his car is cooling down
>> for the trip to Wally World (you probably don't have those in
>> England, then again, maybe you do!)
>> Heirloom, old and hope it's just a lost IP addy
>>
>> "Shane" <shanebeatson@gmail.com> wrote in message
>> news:OhNPkvnwHHA.5008@TK2MSFTNGP05.phx.gbl...
>>> Mart wrote:
>>>> Ooops! .. missed that one Shane <g>
>>>>
>>>> However, it still doesn't stop him from being zapped.
>>>>
>>>
>>> My own feeling is that the odds against it being fried are so slim -
>>> and if he seriously depends on the connection - he should replace
>>> the modem post haste and not waste any more time hoping against hope
>>> that a thunderstorm did anything less. If he seriously depends on
>>> internet access, that is, as we're given to believe. There aren't
>>> many situations in which one can depend upon internet access while
>>> being so poor as to be unable to replace a modem.
>>>
>>> I hope it can be fixed! I like being proven wrong. There's nothing
>>> better in this life than learning. And I certainly don't know
>>> everything. But if I was a gambler, I'd put money on this requiring
>>> a new modem. So if Maddogcf7 'has to have this going' (owtte),
>>> pursuing the unlikely is counterproductive.
>>>
>>> We'll see, though!
>>>
>>> Shane
>
>

 

[Heirloom]

Ok Figgs, just for you............
"on his way to Needless Markup"..........howzat???
Heirloom, old and I refuse to shop at Neiman
Marcus

"Heather" <figgyd@nospam.invalid> wrote in message
news:eR8XEPwwHHA.5108@TK2MSFTNGP03.phx.gbl...
>I think it means "Walmart"......unfortunately we have them here as well. I
>refuse to shop in one.
>
> Figgs
>
> "Shane" <shanebeatson@gmail.com> wrote in message
> news:ufNkK9uwHHA.2432@TK2MSFTNGP04.phx.gbl...
>> 'Wally' is a derogatory description of someone here. H. As in said with
>> exasperation 'What a wally!' So it'd be pretty amusing if we had them
>> here! <vbg> Kind of hope we do!
>>
>>
>> Shane
>>
>>
>> Heirloom wrote:
>>> Oh, I'm with you, Shane. Were I putting money on this one, I would
>>> be betting on the modem being 'toast.' But, the hints I provided
>>> only take a minute, he could do that while his car is cooling down
>>> for the trip to Wally World (you probably don't have those in
>>> England, then again, maybe you do!)
>>> Heirloom, old and hope it's just a lost IP addy
>>>
>>> "Shane" <shanebeatson@gmail.com> wrote in message
>>> news:OhNPkvnwHHA.5008@TK2MSFTNGP05.phx.gbl...
>>>> Mart wrote:
>>>>> Ooops! .. missed that one Shane <g>
>>>>>
>>>>> However, it still doesn't stop him from being zapped.
>>>>>
>>>>
>>>> My own feeling is that the odds against it being fried are so slim -
>>>> and if he seriously depends on the connection - he should replace
>>>> the modem post haste and not waste any more time hoping against hope
>>>> that a thunderstorm did anything less. If he seriously depends on
>>>> internet access, that is, as we're given to believe. There aren't
>>>> many situations in which one can depend upon internet access while
>>>> being so poor as to be unable to replace a modem.
>>>>
>>>> I hope it can be fixed! I like being proven wrong. There's nothing
>>>> better in this life than learning. And I certainly don't know
>>>> everything. But if I was a gambler, I'd put money on this requiring
>>>> a new modem. So if Maddogcf7 'has to have this going' (owtte),
>>>> pursuing the unlikely is counterproductive.
>>>>
>>>> We'll see, though!
>>>>
>>>> Shane
>>
>>
>
>

 

[cattanack@yahoo.com]

Heirloom wrote:
> Just out of curiosity, how many lights do you have on your modem????
> Should be one for the "cable", the "pc", "data", a "test" lamp and a "power"
> lamp (most cable modems have these). You should have a steady lamp on the
> cable and pc lamps, a flickering lamp on the data, the test lamp will not
> come on unless you power off the modem for a minute or so and then reapply
> power and, of course, the power lamp should be on steady if power is getting
> to the modem.
>
> Look in your modem manual, it should tell you how to put the modem address
> in your browser and make sure your computer is communicating with the
> modem.....there should be set up and test procedures noted, as well.
>
> Also, you may have lost your IP addy, have you been into ipconfig and
> looked for your IP address or tried to release and renew it???

I might be mistaken but I believe it's msconfig to release.

 

[cattanack@yahoo.com]

Maddogcf7 wrote:
> The computer just happened to be on when the t-storms passed through. BTW,
> there is a surge protector on this thing and everything works. The only thing
> that is amiss is my internet connection. I did reset the computer to a prior
> date and I've tried other things, to no avail. I am not a computer genius and
> have completely hit a wall. I appreciate the responses, guys. I truly believe
> this is a computer issue and not modem related though.
>
Not sure of routers use usb I don't think so but reset the router if
applicable.

Do you have a network card? Do you have a section of cat 5 cable that
likely came with the modem.

Try that method by removing the USB cable and using the cat 5 from the
modem to the network card.

If you don't have a network card then you can likely get one for about
$5.00

 

[Heather]

Sorry......you are mistaken. Heirloom was right. Msconfig just brings
up a box with Startup, and 4 or 5 other tabs. I am using XP and can
never remember what the command is for the IP release, grin.

Heather
<cattanack@yahoo.com> wrote in message
news:1184550201.687396.54300@n2g2000hse.googlegroups.com...
>
> Heirloom wrote:
>> Also, you may have lost your IP addy, have you been into ipconfig
>> and
>> looked for your IP address or tried to release and renew it???
>
> I might be mistaken but I believe it's msconfig to release.
>