F
FabianN
I have this really weird (but apparently common) issue, but all the
fixes that seem to have worked for most do not apply in this scenario.
The system is Windows XP Media Center Edition SP3
When Windows Live Messenger opens I get an error window with whats in
the brackets the title of the message
[ CRTCMediaController : MSNMSGR.exe ]
And the content is
[ The procedure entry point_except_handler4_common could not be
located in the dynamic link library msvcrt.dll ]
Heres what I've tried to fix it:
- The first thing I did was use the recovery console and copy a new
version of that dll from a windows install disk. No change.
- Uninstalling Live Messenger will make the error box go away,
installing an older version of MSN messenger does not get the window
to appear, but the user of this system specifically wants the Live
Messenger
- checked for the dwmapi.dll file (a Vista dll that sometimes get
loaded by accident), it did not exist on the system
[Discussed here: http://support.mozilla.com/tiki-view_forum...17674&forumId=1
]
- I have done a .NET framework clean-up and then re-installed .NET
framework to the current version
- Run SFC, which fixed another error message that popped up at boot,
but not this error
- installed the Microsoft Visual C++ 2008 Redistributable Package
(x86)
[ http://www.microsoft.com/downloads/details...&displaylang=en
]
- It's also been pointed as being an issue related to creative
drivers. It's got a Realtek audio and the file that breaks it is not
found on the system
[
http://www.microsoft.com/communities/newsg...c=en-us&m=1&p=1
]
- It's also been attributed to McAffee, but the system is running
Avast (I also ran the MCE removal tool just to be sure)
After some further research I got the idea to check the live messenger
exe with dependency walker.
That is telling me that IESHISM.dll and WER.dll are missing. That lead
me to believe it was an issue IE8
[ http://social.technet.microsoft.com/Forums...d3-c720ccbd3d2c
]
Either of those files are non-existant on the entire system. Adding
the %ProgramFiles%\Internet Explorer path to the PATH Environment
Variable did not change anything.
- I then uninstalled IE8, and then IE7, the error message continued. I
reinstalled IE8, and still no change (though, when it was IE6,
IESHISM.dll and WER.dll were not listed as missing, but MSJAVA.dll
was, which sometimes happens with dependency walker and so I didn't
think much of it). I then started looking for either of those files on
other XP systems, and I couldn't find them, so maybe it's an error
that it's saying those files are needed.
Does ANYONE have even a clue of what direction I could go in?
I can't uninstall SP3. It's listed in the add-remove program list, but
the button to remove it will not show up (the backed-up SP2 files were
cleaned out?)
The owner of the system is really adamant about not wiping the system,
or else I would have done that already.
fixes that seem to have worked for most do not apply in this scenario.
The system is Windows XP Media Center Edition SP3
When Windows Live Messenger opens I get an error window with whats in
the brackets the title of the message
[ CRTCMediaController : MSNMSGR.exe ]
And the content is
[ The procedure entry point_except_handler4_common could not be
located in the dynamic link library msvcrt.dll ]
Heres what I've tried to fix it:
- The first thing I did was use the recovery console and copy a new
version of that dll from a windows install disk. No change.
- Uninstalling Live Messenger will make the error box go away,
installing an older version of MSN messenger does not get the window
to appear, but the user of this system specifically wants the Live
Messenger
- checked for the dwmapi.dll file (a Vista dll that sometimes get
loaded by accident), it did not exist on the system
[Discussed here: http://support.mozilla.com/tiki-view_forum...17674&forumId=1
]
- I have done a .NET framework clean-up and then re-installed .NET
framework to the current version
- Run SFC, which fixed another error message that popped up at boot,
but not this error
- installed the Microsoft Visual C++ 2008 Redistributable Package
(x86)
[ http://www.microsoft.com/downloads/details...&displaylang=en
]
- It's also been pointed as being an issue related to creative
drivers. It's got a Realtek audio and the file that breaks it is not
found on the system
[
http://www.microsoft.com/communities/newsg...c=en-us&m=1&p=1
]
- It's also been attributed to McAffee, but the system is running
Avast (I also ran the MCE removal tool just to be sure)
After some further research I got the idea to check the live messenger
exe with dependency walker.
That is telling me that IESHISM.dll and WER.dll are missing. That lead
me to believe it was an issue IE8
[ http://social.technet.microsoft.com/Forums...d3-c720ccbd3d2c
]
Either of those files are non-existant on the entire system. Adding
the %ProgramFiles%\Internet Explorer path to the PATH Environment
Variable did not change anything.
- I then uninstalled IE8, and then IE7, the error message continued. I
reinstalled IE8, and still no change (though, when it was IE6,
IESHISM.dll and WER.dll were not listed as missing, but MSJAVA.dll
was, which sometimes happens with dependency walker and so I didn't
think much of it). I then started looking for either of those files on
other XP systems, and I couldn't find them, so maybe it's an error
that it's saying those files are needed.
Does ANYONE have even a clue of what direction I could go in?
I can't uninstall SP3. It's listed in the add-remove program list, but
the button to remove it will not show up (the backed-up SP2 files were
cleaned out?)
The owner of the system is really adamant about not wiping the system,
or else I would have done that already.