IE7 on XP Not Functioning

[PA Bear [MS MVP]]

[Crosspost to IE General newsgroup]



Always state your full Windows version (e.g., WinXP SP3 WinXP 64-bit SP2)

when posting in a forum or newsgroup. Please do so in your next reply.



Did the recently-installed updates include WinXP SP3?



When (approx. date) did your Norton subscription expire? What anti-virus

application is installed now?



Was your anti-virus application running in the background when you installed

IE7 (and/or SP3)?

--

IE-specific newsgroup:

news://msnews.microsoft.com/microsoft.public.internetexplorer.general



~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002





AndreaL wrote:

> I just updated my XP with every update under the sun. I also removed

> norton

> with a removal tool. I updated to IE7 and cannot get anything at all to

> load. It opens, the diagnostic tool says there is no connection issue, but

> it won't work. I did disable add ons and did a reset and they didn't help.

> What next? I do not want to go to IE8 and IE6 has no tabs, which I love.

> Help!

 

[AndreaL]

I did install SP3. Uninstalled it, didn't help even after reloading IE7. The

Norton expired in 2004. I did a complete removal. It was not running during

installation.



I just uninstalled IE7 in the hopes that it would revert to IE6 and now it

won't even open.



"PA Bear [MS MVP]" wrote:



> [Crosspost to IE General newsgroup]

>

> Always state your full Windows version (e.g., WinXP SP3 WinXP 64-bit SP2)

> when posting in a forum or newsgroup. Please do so in your next reply.

>

> Did the recently-installed updates include WinXP SP3?

>

> When (approx. date) did your Norton subscription expire? What anti-virus

> application is installed now?

>

> Was your anti-virus application running in the background when you installed

> IE7 (and/or SP3)?

> --

> IE-specific newsgroup:

> news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Client - since 2002

>

>

> AndreaL wrote:

> > I just updated my XP with every update under the sun. I also removed

> > norton

> > with a removal tool. I updated to IE7 and cannot get anything at all to

> > load. It opens, the diagnostic tool says there is no connection issue, but

> > it won't work. I did disable add ons and did a reset and they didn't help.

> > What next? I do not want to go to IE8 and IE6 has no tabs, which I love.

> > Help!

>

> .

>

 

[PA Bear [MS MVP]]

Repost: What anti-virus application is installed now?



What anti-virus application did you install after you removed your Norton

application and did you install it before or after your Norton subscription

(or free trial) expired?





AndreaL wrote:

> I did install SP3. Uninstalled it, didn't help even after reloading IE7.

> The

> Norton expired in 2004. I did a complete removal. It was not running

> during

> installation.

>

> I just uninstalled IE7 in the hopes that it would revert to IE6 and now it

> won't even open.

>

> "PA Bear [MS MVP]" wrote:

>

>> [Crosspost to IE General newsgroup]

>>

>> Always state your full Windows version (e.g., WinXP SP3 WinXP 64-bit

>> SP2)

>> when posting in a forum or newsgroup. Please do so in your next reply.

>>

>> Did the recently-installed updates include WinXP SP3?

>>

>> When (approx. date) did your Norton subscription expire? What anti-virus

>> application is installed now?

>>

>> Was your anti-virus application running in the background when you

>> installed IE7 (and/or SP3)?

>> --

>> IE-specific newsgroup:

>> news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>>

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Client - since 2002

>>

>>

>> AndreaL wrote:

>>> I just updated my XP with every update under the sun. I also removed

>>> norton

>>> with a removal tool. I updated to IE7 and cannot get anything at all to

>>> load. It opens, the diagnostic tool says there is no connection issue,

>>> but

>>> it won't work. I did disable add ons and did a reset and they didn't

>>> help.

>>> What next? I do not want to go to IE8 and IE6 has no tabs, which I love.

>>> Help!

>>

>> .

 

[AndreaL]

None. I didn't install anything.



I ended up doing a system restore and now I'm back to IE6. I'd like to

update to IE7 but am now afraid to. I removed all of the anti-virus Norton

through a removal tool (again) and as far as I can see there is no other

anti-virus on here now.



"PA Bear [MS MVP]" wrote:



> Repost: What anti-virus application is installed now?

>

> What anti-virus application did you install after you removed your Norton

> application and did you install it before or after your Norton subscription

> (or free trial) expired?

>

>

> AndreaL wrote:

> > I did install SP3. Uninstalled it, didn't help even after reloading IE7.

> > The

> > Norton expired in 2004. I did a complete removal. It was not running

> > during

> > installation.

> >

> > I just uninstalled IE7 in the hopes that it would revert to IE6 and now it

> > won't even open.

> >

> > "PA Bear [MS MVP]" wrote:

> >

> >> [Crosspost to IE General newsgroup]

> >>

> >> Always state your full Windows version (e.g., WinXP SP3 WinXP 64-bit

> >> SP2)

> >> when posting in a forum or newsgroup. Please do so in your next reply.

> >>

> >> Did the recently-installed updates include WinXP SP3?

> >>

> >> When (approx. date) did your Norton subscription expire? What anti-virus

> >> application is installed now?

> >>

> >> Was your anti-virus application running in the background when you

> >> installed IE7 (and/or SP3)?

> >> --

> >> IE-specific newsgroup:

> >> news://msnews.microsoft.com/microsoft.public.internetexplorer.general

> >>

> >> ~Robear Dyer (PA Bear)

> >> MS MVP-IE, Mail, Security, Windows Client - since 2002

> >>

> >>

> >> AndreaL wrote:

> >>> I just updated my XP with every update under the sun. I also removed

> >>> norton

> >>> with a removal tool. I updated to IE7 and cannot get anything at all to

> >>> load. It opens, the diagnostic tool says there is no connection issue,

> >>> but

> >>> it won't work. I did disable add ons and did a reset and they didn't

> >>> help.

> >>> What next? I do not want to go to IE8 and IE6 has no tabs, which I love.

> >>> Help!

> >>

> >> .

>

> .

>

 

[C]

AndreaL wrote:

> None. I didn't install anything.

>

> I ended up doing a system restore and now I'm back to IE6. I'd like to

> update to IE7 but am now afraid to. I removed all of the anti-virus Norton

> through a removal tool (again) and as far as I can see there is no other

> anti-virus on here now.



Both IE 6 and 7 are vulnerable. Go for IE8



>

> "PA Bear [MS MVP]" wrote:

>

>> Repost: What anti-virus application is installed now?

>>

>> What anti-virus application did you install after you removed your Norton

>> application and did you install it before or after your Norton subscription

>> (or free trial) expired?

>>

>>

>> AndreaL wrote:

>>> I did install SP3. Uninstalled it, didn't help even after reloading IE7.

>>> The

>>> Norton expired in 2004. I did a complete removal. It was not running

>>> during

>>> installation.

>>>

>>> I just uninstalled IE7 in the hopes that it would revert to IE6 and now it

>>> won't even open.

>>>

>>> "PA Bear [MS MVP]" wrote:

>>>

>>>> [Crosspost to IE General newsgroup]

>>>>

>>>> Always state your full Windows version (e.g., WinXP SP3 WinXP 64-bit

>>>> SP2)

>>>> when posting in a forum or newsgroup. Please do so in your next reply.

>>>>

>>>> Did the recently-installed updates include WinXP SP3?

>>>>

>>>> When (approx. date) did your Norton subscription expire? What anti-virus

>>>> application is installed now?

>>>>

>>>> Was your anti-virus application running in the background when you

>>>> installed IE7 (and/or SP3)?

>>>> --

>>>> IE-specific newsgroup:

>>>> news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>>>>

>>>> ~Robear Dyer (PA Bear)

>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002

>>>>

>>>>

>>>> AndreaL wrote:

>>>>> I just updated my XP with every update under the sun. I also removed

>>>>> norton

>>>>> with a removal tool. I updated to IE7 and cannot get anything at all to

>>>>> load. It opens, the diagnostic tool says there is no connection issue,

>>>>> but

>>>>> it won't work. I did disable add ons and did a reset and they didn't

>>>>> help.

>>>>> What next? I do not want to go to IE8 and IE6 has no tabs, which I love.

>>>>> Help!

>>>> .

>> .

>>





--

C

 

[AndreaL]

I'm sorry to be a bother. I did end up downloading IE7 and it is installed. I

double checked everywhere I could figure to check and there is no anti-virus

on this computer. When I open IE7 I get the IE cannot display this page

notice with a blank screen. I cannot load any pages at all in it.



"AndreaL" wrote:



> None. I didn't install anything.

>

> I ended up doing a system restore and now I'm back to IE6. I'd like to

> update to IE7 but am now afraid to. I removed all of the anti-virus Norton

> through a removal tool (again) and as far as I can see there is no other

> anti-virus on here now.

>

> "PA Bear [MS MVP]" wrote:

>

> > Repost: What anti-virus application is installed now?

> >

> > What anti-virus application did you install after you removed your Norton

> > application and did you install it before or after your Norton subscription

> > (or free trial) expired?

> >

> >

> > AndreaL wrote:

> > > I did install SP3. Uninstalled it, didn't help even after reloading IE7.

> > > The

> > > Norton expired in 2004. I did a complete removal. It was not running

> > > during

> > > installation.

> > >

> > > I just uninstalled IE7 in the hopes that it would revert to IE6 and now it

> > > won't even open.

> > >

> > > "PA Bear [MS MVP]" wrote:

> > >

> > >> [Crosspost to IE General newsgroup]

> > >>

> > >> Always state your full Windows version (e.g., WinXP SP3 WinXP 64-bit

> > >> SP2)

> > >> when posting in a forum or newsgroup. Please do so in your next reply.

> > >>

> > >> Did the recently-installed updates include WinXP SP3?

> > >>

> > >> When (approx. date) did your Norton subscription expire? What anti-virus

> > >> application is installed now?

> > >>

> > >> Was your anti-virus application running in the background when you

> > >> installed IE7 (and/or SP3)?

> > >> --

> > >> IE-specific newsgroup:

> > >> news://msnews.microsoft.com/microsoft.public.internetexplorer.general

> > >>

> > >> ~Robear Dyer (PA Bear)

> > >> MS MVP-IE, Mail, Security, Windows Client - since 2002

> > >>

> > >>

> > >> AndreaL wrote:

> > >>> I just updated my XP with every update under the sun. I also removed

> > >>> norton

> > >>> with a removal tool. I updated to IE7 and cannot get anything at all to

> > >>> load. It opens, the diagnostic tool says there is no connection issue,

> > >>> but

> > >>> it won't work. I did disable add ons and did a reset and they didn't

> > >>> help.

> > >>> What next? I do not want to go to IE8 and IE6 has no tabs, which I love.

> > >>> Help!

> > >>

> > >> .

> >

> > .

> >

 

[smlunatick]

On Mar 11, 7:42 pm, AndreaL wrote:

> None. I didn't install anything.

>

> I ended up doing a system restore and now I'm back to IE6. I'd like to

> update to IE7 but am now afraid to. I removed all of the anti-virus Norton

> through a removal tool (again) and as far as I can see there is no other

> anti-virus on here now.

>

> "PA Bear [MS MVP]" wrote:

>

> > Repost: What anti-virus application is installed now?

>

> > What anti-virus application did you install after you removed your Norton

> > application and did you install it before or after your Norton subscription

> > (or free trial) expired?

>

> > AndreaL wrote:

> > > I did install SP3. Uninstalled it, didn't help even after reloading IE7.

> > > The

> > > Norton expired in 2004. I did a complete removal. It was not running

> > > during

> > > installation.

>

> > > I just uninstalled IE7 in the hopes that it would revert to IE6 and now it

> > > won't even open.

>

> > > "PA Bear [MS MVP]" wrote:

>

> > >> [Crosspost to IE General newsgroup]

>

> > >> Always state your full Windows version (e.g., WinXP SP3 WinXP 64-bit

> > >> SP2)

> > >> when posting in a forum or newsgroup. Please do so in your next reply.

>

> > >> Did the recently-installed updates include WinXP SP3?

>

> > >> When (approx. date) did your Norton subscription expire?  What anti-virus

> > >> application is installed now?

>

> > >> Was your anti-virus application running in the background when you

> > >> installed IE7 (and/or SP3)?

> > >> --

> > >> IE-specific newsgroup:

> > >> news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>

> > >> ~Robear Dyer (PA Bear)

> > >> MS MVP-IE, Mail, Security, Windows Client - since 2002

>

> > >> AndreaL wrote:

> > >>> I just updated my XP with every update under the sun. I also removed

> > >>> norton

> > >>> with a removal tool. I updated to IE7 and cannot get anything at all to

> > >>> load. It opens, the diagnostic tool says there is no connection issue,

> > >>> but

> > >>> it won't work. I did disable add ons and did a reset and they didn't

> > >>> help.

> > >>> What next? I do not want to go to IE8 and IE6 has no tabs, which I love.

> > >>> Help!

>

> > >> .

>

> > .



What was the update sequence?





A recommended update sequence is:



SP3

IE7 or IE8



You may need to uninst

 

[AndreaL]

I uninstalled SP3 and installed IE7. I did not update again with SP3.

I can't use IE8 due to some website incompatibilities.

It's still dead as a doornail.





"smlunatick" wrote:



> On Mar 11, 7:42 pm, AndreaL wrote:

> > None. I didn't install anything.

> >

> > I ended up doing a system restore and now I'm back to IE6. I'd like to

> > update to IE7 but am now afraid to. I removed all of the anti-virus Norton

> > through a removal tool (again) and as far as I can see there is no other

> > anti-virus on here now.

> >

> > "PA Bear [MS MVP]" wrote:

> >

> > > Repost: What anti-virus application is installed now?

> >

> > > What anti-virus application did you install after you removed your Norton

> > > application and did you install it before or after your Norton subscription

> > > (or free trial) expired?

> >

> > > AndreaL wrote:

> > > > I did install SP3. Uninstalled it, didn't help even after reloading IE7.

> > > > The

> > > > Norton expired in 2004. I did a complete removal. It was not running

> > > > during

> > > > installation.

> >

> > > > I just uninstalled IE7 in the hopes that it would revert to IE6 and now it

> > > > won't even open.

> >

> > > > "PA Bear [MS MVP]" wrote:

> >

> > > >> [Crosspost to IE General newsgroup]

> >

> > > >> Always state your full Windows version (e.g., WinXP SP3 WinXP 64-bit

> > > >> SP2)

> > > >> when posting in a forum or newsgroup. Please do so in your next reply.

> >

> > > >> Did the recently-installed updates include WinXP SP3?

> >

> > > >> When (approx. date) did your Norton subscription expire? What anti-virus

> > > >> application is installed now?

> >

> > > >> Was your anti-virus application running in the background when you

> > > >> installed IE7 (and/or SP3)?

> > > >> --

> > > >> IE-specific newsgroup:

> > > >> news://msnews.microsoft.com/microsoft.public.internetexplorer.general

> >

> > > >> ~Robear Dyer (PA Bear)

> > > >> MS MVP-IE, Mail, Security, Windows Client - since 2002

> >

> > > >> AndreaL wrote:

> > > >>> I just updated my XP with every update under the sun. I also removed

> > > >>> norton

> > > >>> with a removal tool. I updated to IE7 and cannot get anything at all to

> > > >>> load. It opens, the diagnostic tool says there is no connection issue,

> > > >>> but

> > > >>> it won't work. I did disable add ons and did a reset and they didn't

> > > >>> help.

> > > >>> What next? I do not want to go to IE8 and IE6 has no tabs, which I love.

> > > >>> Help!

> >

> > > >> .

> >

> > > .

>

> What was the update sequence?

>

>

> A recommended update sequence is:

>

> SP3

> IE7 or IE8

>

> You may need to uninst

> .

>

 

[Robert Aldwinckle]

>> the diagnostic tool says there is no connection issue



Unfortunately that doesn't tell you anything about how IE will be treated

through that connection. E.g. you might have a personal firewall set up

which is blocking an "unauthorized" version of iexplore.exe as being a

possible Trojan.





---





"PA Bear [MS MVP]" wrote in message

news:e94Dl6SwKHA.4752@TK2MSFTNGP04.phx.gbl...

> [Crosspost to IE General newsgroup]

>

> Always state your full Windows version (e.g., WinXP SP3 WinXP 64-bit SP2)

> when posting in a forum or newsgroup. Please do so in your next reply.

>

> Did the recently-installed updates include WinXP SP3?

>

> When (approx. date) did your Norton subscription expire? What anti-virus

> application is installed now?

>

> Was your anti-virus application running in the background when you

> installed IE7 (and/or SP3)?

> --

> IE-specific newsgroup:

> news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Client - since 2002

>

>

> AndreaL wrote:

>> I just updated my XP with every update under the sun. I also removed

>> norton

>> with a removal tool. I updated to IE7 and cannot get anything at all to

>> load. It opens, the diagnostic tool says there is no connection issue,

>> but

>> it won't work. I did disable add ons and did a reset and they didn't

>> help.

>> What next? I do not want to go to IE8 and IE6 has no tabs, which I love.

>> Help!

>

 

[PA Bear [MS MVP]]

> I ended up doing a system restore and now I'm back to IE6.



NB: Never, EVER use System Restore to "undo" an update, Service Pack, or IE

upgrade! Instead, uninstall the update, Service Pack, or IE upgrade &

reboot. If that doesn't correct the problem, then try System Restore.



> None. I didn't install [an anti-virus application after I removed

> Norton 2004]





Back-up any personal data (none of which should be considered 100%

trustworthy at this point) then format the HDD & do a clean install of

Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT

fix this!



HOW TO do a clean install of WinXP: See

http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in

http://support.microsoft.com/kb/978307



After the clean install, you'll have the equivalent of a "new computer" so

take care of everything on the following page before otherwise connecting

the machine to the internet or a local network (i.e., other computers) and

before using a flash drive or SDCard that isn't brand-new or hasn't been

freshly formatted:



4 steps to help protect your new computer before you go online

http://www.microsoft.com/security/pypc.aspx



Other helpful references include:



HOW TO get a computer running WinXP Gold (no Service Packs) fully patched

(after a clean install)

http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c



HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a

clean install)

http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b



Tip: After getting the computer fully-patched, download/install KB971029

manually: http://support.microsoft.com/kb/971029



NB: Any Norton or McAfee free-trial that came preinstalled on the computer

when you bought it will be reinstalled (but invalid) when Windows is

reinstalled. You MUST uninstall the free-trial AND download/run the

appropriate removal tool BEFORE installing any updates, Windows Service

Packs or IE upgrades AND BEFORE installing your new anti-virus application

(which will require WinXP SP3 to be installed).



Norton Removal Tool

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe



McAfee Consumer Products Removal Tool

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe



If these procedures look too complex - and there is no shame in admitting

this isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002





AndreaL wrote:

> None. I didn't install anything.

>

> I ended up doing a system restore and now I'm back to IE6. I'd like to

> update to IE7 but am now afraid to. I removed all of the anti-virus Norton

> through a removal tool (again) and as far as I can see there is no other

> anti-virus on here now.

>

> "PA Bear [MS MVP]" wrote:

>> Repost: What anti-virus application is installed now?

>>

>> What anti-virus application did you install after you removed your Norton

>> application and did you install it before or after your Norton

>> subscription

>> (or free trial) expired?

>>

>>

>> AndreaL wrote:

>>> I did install SP3. Uninstalled it, didn't help even after reloading IE7.

>>> The

>>> Norton expired in 2004. I did a complete removal. It was not running

>>> during

>>> installation.

>>>

>>> I just uninstalled IE7 in the hopes that it would revert to IE6 and now

>>> it

>>> won't even open.

>>>

>>> "PA Bear [MS MVP]" wrote:

>>>

>>>> [Crosspost to IE General newsgroup]

>>>>

>>>> Always state your full Windows version (e.g., WinXP SP3 WinXP 64-bit

>>>> SP2)

>>>> when posting in a forum or newsgroup. Please do so in your next reply.

>>>>

>>>> Did the recently-installed updates include WinXP SP3?

>>>>

>>>> When (approx. date) did your Norton subscription expire? What

>>>> anti-virus

>>>> application is installed now?

>>>>

>>>> Was your anti-virus application running in the background when you

>>>> installed IE7 (and/or SP3)?

>>>> --

>>>> IE-specific newsgroup:

>>>> news://msnews.microsoft.com/microsoft.public.internetexplorer.general

>>>>

>>>> ~Robear Dyer (PA Bear)

>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002

>>>>

>>>>

>>>> AndreaL wrote:

>>>>> I just updated my XP with every update under the sun. I also removed

>>>>> norton

>>>>> with a removal tool. I updated to IE7 and cannot get anything at all

>>>>> to

>>>>> load. It opens, the diagnostic tool says there is no connection issue,

>>>>> but

>>>>> it won't work. I did disable add ons and did a reset and they didn't

>>>>> help.

>>>>> What next? I do not want to go to IE8 and IE6 has no tabs, which I

>>>>> love.

>>>>> Help!

>>>>

>>>> .

>>

>> .

 

[AndreaL]

Thank you! I will do this just as soon as I can locate the discs.



"PA Bear [MS MVP]" wrote:



> > I ended up doing a system restore and now I'm back to IE6.

>

> NB: Never, EVER use System Restore to "undo" an update, Service Pack, or IE

> upgrade! Instead, uninstall the update, Service Pack, or IE upgrade &

> reboot. If that doesn't correct the problem, then try System Restore.

>

> > None. I didn't install [an anti-virus application after I removed

> > Norton 2004]

>

>

> Back-up any personal data (none of which should be considered 100%

> trustworthy at this point) then format the HDD & do a clean install of

> Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT

> fix this!

>

> HOW TO do a clean install of WinXP: See

> http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in

> http://support.microsoft.com/kb/978307

>

> After the clean install, you'll have the equivalent of a "new computer" so

> take care of everything on the following page before otherwise connecting

> the machine to the internet or a local network (i.e., other computers) and

> before using a flash drive or SDCard that isn't brand-new or hasn't been

> freshly formatted:

>

> 4 steps to help protect your new computer before you go online

> http://www.microsoft.com/security/pypc.aspx

>

> Other helpful references include:

>

> HOW TO get a computer running WinXP Gold (no Service Packs) fully patched

> (after a clean install)

> http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

>

> HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a

> clean install)

> http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

>

> Tip: After getting the computer fully-patched, download/install KB971029

> manually: http://support.microsoft.com/kb/971029

>

> NB: Any Norton or McAfee free-trial that came preinstalled on the computer

> when you bought it will be reinstalled (but invalid) when Windows is

> reinstalled. You MUST uninstall the free-trial AND download/run the

> appropriate removal tool BEFORE installing any updates, Windows Service

> Packs or IE upgrades AND BEFORE installing your new anti-virus application

> (which will require WinXP SP3 to be installed).

>

> Norton Removal Tool

> ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

>

> McAfee Consumer Products Removal Tool

> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

>

> If these procedures look too complex - and there is no shame in admitting

> this isn't your cup of tea - take the machine to a local, reputable and

> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Client - since 2002

>

>

> AndreaL wrote:

> > None. I didn't install anything.

> >

> > I ended up doing a system restore and now I'm back to IE6. I'd like to

> > update to IE7 but am now afraid to. I removed all of the anti-virus Norton

> > through a removal tool (again) and as far as I can see there is no other

> > anti-virus on here now.

> >

> > "PA Bear [MS MVP]" wrote:

> >> Repost: What anti-virus application is installed now?

> >>

> >> What anti-virus application did you install after you removed your Norton

> >> application and did you install it before or after your Norton

> >> subscription

> >> (or free trial) expired?

> >>

> >>

> >> AndreaL wrote:

> >>> I did install SP3. Uninstalled it, didn't help even after reloading IE7.

> >>> The

> >>> Norton expired in 2004. I did a complete removal. It was not running

> >>> during

> >>> installation.

> >>>

> >>> I just uninstalled IE7 in the hopes that it would revert to IE6 and now

> >>> it

> >>> won't even open.

> >>>

> >>> "PA Bear [MS MVP]" wrote:

> >>>

> >>>> [Crosspost to IE General newsgroup]

> >>>>

> >>>> Always state your full Windows version (e.g., WinXP SP3 WinXP 64-bit

> >>>> SP2)

> >>>> when posting in a forum or newsgroup. Please do so in your next reply.

> >>>>

> >>>> Did the recently-installed updates include WinXP SP3?

> >>>>

> >>>> When (approx. date) did your Norton subscription expire? What

> >>>> anti-virus

> >>>> application is installed now?

> >>>>

> >>>> Was your anti-virus application running in the background when you

> >>>> installed IE7 (and/or SP3)?

> >>>> --

> >>>> IE-specific newsgroup:

> >>>> news://msnews.microsoft.com/microsoft.public.internetexplorer.general

> >>>>

> >>>> ~Robear Dyer (PA Bear)

> >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002

> >>>>

> >>>>

> >>>> AndreaL wrote:

> >>>>> I just updated my XP with every update under the sun. I also removed

> >>>>> norton

> >>>>> with a removal tool. I updated to IE7 and cannot get anything at all

> >>>>> to

> >>>>> load. It opens, the diagnostic tool says there is no connection issue,

> >>>>> but

> >>>>> it won't work. I did disable add ons and did a reset and they didn't

> >>>>> help.

> >>>>> What next? I do not want to go to IE8 and IE6 has no tabs, which I

> >>>>> love.

> >>>>> Help!

> >>>>

> >>>> .

> >>

> >> .

>

> .

>