Upgrade to IE7 or IE8

P

PA Bear [MS MVP]

Speaking of W32/Alureon & MSRT, see

http://blogs.technet.com/mmpc/archive/2010/05/21/msrt-may-threat-reports-and-alureon.aspx





PA Bear [MS MVP] wrote:

> [Who's "Pear Bear?"]

>

> You're welcome and thanks for your feedback.

>

> Before we get any deeper into the possibility of other hijackware's

> presence

> on your system, please tell me more about this "system restore" you did &

> how you did it?

>

> Also tell me if IE7 and/or IE8 were installed when you did this "system

> restore"?

>

>

> Russell Ashenberg wrote:

>> Dear Pear Bear,

>>

>> I first want to thank you for all your advice and assistance in this

>> matter.

>> I can see you are well versed in this area and are an asset to this

>> newsgroups. I thank you for the idea of rescanning the computer again

>> with

>> other choices. I have scanned my computer so many times with

>> superantispyware.com and bitdefender, and for some reason it did not pick

>> up

>> this win32/alureon.ct and win32/alureon.g issues that were in a backup

>> folder that I have. I scanned it with the Microsocft Windows Malicious

>> Software removal tool from May 2010 and it found these on my machine and

>> removed one of them off the machine. Is there anyother information where

>> to

>> find out how to remove any last remnets of these off my machine. Since

>> it

>> did remove the files, IE6 has not so far crashed. I owe you a thanks for

>> all your help and appreciate your being there. THANKS

>> RussellA

>>

>>

>> "PA Bear [MS MVP]" wrote in message

>> news:uVZV343%23KHA.3880@TK2MSFTNGP04.phx.gbl...

>>> With all due respect, hijackware's gotten very complex of late. No

>>> amount

>>> of scanning, be it by an installed application or online, will be able

>>> to

>>> detect and/or remove all of the "Bad Guys" or undo all the unwanted

>>> changes the infections have made. Hence the aviso in Step 3 of my

>>> previous reply: "DO NOT SKIP THIS STEP!!"

>>>

>>> The error you posted...

>>>

>>>> Faulting application iexplore.exe, version 6.0.2900.5512, faulting

>>>> module

>>>> unknown, version 0.0.0.0, fault address 0x6267e4a9

>>>

>>> ...is a big, red flag to hijackware/security experts and very strongly

>>> suggests that you're (still?) seeing the effects of a hijackware

>>> infection.

>>>

>>> Then there's the not trivial matter of the "system restore on [your]

>>> Windows" you mentioned in your first post: What exactly did you do and

>>> how

>>> did you do it?

>>>

>>> If perchance IE7 and/or IE8 had been installed and then you did a Repair

>>> Install without having first uninstalled IE8 and/or IE7, IE6 is totally

>>> horked now and your only recourse is to format the hard-drive & do a

>>> clean

>>> install of Windows. See...

>>>

>>> How to perform a repair installation of Windows XP if a later version

>>> of

>>> Internet Explorer is installed

>>> http://support.microsoft.com/kb/917964

>>>

>>> Furthermore, if you did a Repair Install in hopes of fixing an

>>> already-present infection, it just doesn't work that way.

>>> --

>>> ~PA Bear

>>>

>>>

>>> Russell Ashenberg wrote:

>>>> I appreciate your advice that I have been hijacked by an infection. I

>>>> have

>>>> had it thoroughly checked by Superantispyware, bitdefender, nod32,

>>>> Microsoft malicious software removal and the machine is clean from

>>>> anything.

>>>> So I appreciate your writing to me about an infection, yet this issue

>>>> has

>>>> been a long time issue on my machine and thats why I am writing to see

>>>> to

>>>> upgrade to IE7 or IE8.

>>>>

>>>>> There is a very good chance that you are seeing the effects of a

>>>>> hijackware infection!

>>>>>

>>>>> NB: If you had no anti-virus application installed or the subscription

>>>>> had

>>>>> expired *when the machine first got infected* and/or your subscription

>>>>> has

>>>>> since expired and/or the machine's not been kept fully-patched at

>>>>> Windows

>>>>> Update, don't waste your time with any of the below: Format &

>>>>> reinstall

>>>>> Windows. A Repair Install will NOT help!

>>>>>

>>>>> Microsoft PCSafety provides home users (only) with no-charge support

>>>>> in

>>>>> dealing with malware infections such as viruses, spyware (including

>>>>> unwanted software), and adware.

>>>>> https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1

>>>>>

>>>>> Also available via the Consumer Security Support home page:

>>>>> https://consumersecuritysupport.microsoft.com/

>>>>>

>>>>> Otherwise...

>>>>>

>>>>> 1. See if you can download/run the MSRT manually:

>>>>> http://www.microsoft.com/security/malwareremove/default.mspx

>>>>>

>>>>> NB: Run the FULL scan, not the QUICK scan! You may need to download

>>>>> the

>>>>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected

>>>>> machine and rename it to SCAN.EXE before running it.

>>>>>

>>>>> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan

>>>>> (only!) in Safe Mode with Networking, if need be:

>>>>> http://onecare.live.com/site/en-us/center/howsafe.htm

>>>>>

>>>>> 2b. Vista or Win7=> Run this scan instead:

>>>>> http://onecare.live.com/site/en-us/center/whatsnew.htm

>>>>>

>>>>> 3. Now run a thorough check for hijackware, including posting

>>>>> requested

>>>>> logs in an appropriate forum, not here. DO NOT SKIP THIS STEP!!

>>>>>

>>>>> Checking for/Help with Hijackware:

>>>>> • http://mvps.org/winhelp2002/unwanted.htm

>>>>> • http://inetexplorer.mvps.org/tshoot.html

>>>>> • http://www.mvps.org/sramesh2k/Malware_Defence.htm

>>>>> • http://www.elephantboycomputers.com/page2.html#Removing_Malware

>>>>>

>>>>> **Chances are you will need to seek expert assistance in

>>>>> http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,

>>>>> http://www.spywarewarrior.com/viewforum.php?f=5,

>>>>> http://www.dslreports.com/forum/cleanup,

>>>>> http://www.bluetack.co.uk/forums/index.php,

>>>>> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

>>>>>

>>>>> If these procedures look too complex - and there is no shame in

>>>>> admitting

>>>>> this isn't your cup of tea - take the machine to a local, reputable

>>>>> and

>>>>> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair

>>>>> shop.

>>>>> --

>>>>> ~Robear Dyer (PA Bear)

>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002

>>>>>

>>>>>

>>>>> Russell Ashenberg wrote:

>>>>>> The error message I get is this,

>>>>>> Faulting application iexplore.exe, version 6.0.2900.5512, faulting

>>>>>> module

>>>>>> unknown, version 0.0.0.0, fault address 0x6267e4a9.

>>>>>>

>>>>>> I do not know where to look to fix this.

>>>>>>

>>>>>>

>>>>>>

>>>>>> Any advice?

>>>>>>

>>>>>> Russell Ashenberg

>>>>>>

>>>>>>

>>>>>>

>>>>>> "Russell Ashenberg" wrote in message

>>>>>> news:uPyC53v%23KHA.5280@TK2MSFTNGP05.phx.gbl...

>>>>>>> Tanks for your adivce. I did not mean IE beta team, just IE

>>>>>>> newsgroup

>>>>>>> team. IE6 sometimes hangs on me and have to ctrl, alt, and delete to

>>>>>>> close

>>>>>>> it and restart. I was told to upgrade to the later version of IE

>>>>>>> and

>>>>>>> wanted to know if I shall go to IE7 or IE8?

>>>>>>>

>>>>>>> Russell Ashenberg

>>>>>>>

>>>>>>>> Dear IE Team

>>>>>>>>

>>>>>>>> I am using Window XPSp3 and IE6 Sp3 on my machine. I needed [to?]

>>>>>>>> do

>>>>>>>> a

>>>>>>>> system restore on my Windows recently and IE6 Sp3 has been acting

>>>>>>>> funny.

>>>>>>>> I want to know if should I upgrade to IE7 or go to the latest

>>>>>>>> version

>>>>>>>> of

>>>>>>>> IE8? Is there anything I need to know before the upgrade process

>>>>>>>> or

>>>>>>>> issues that I need to be aware of?

>>>>>>>>

>>>>>>>> Keep me posted

>>>>>>>> Russell A
 
Back
Top Bottom