Help & Support service

[Alan C]

Since installing SP2 to Win2k3 Server, I cannot access Help & Support. The
error message says the service is not running, and should be manually
started. I have run services.msc and looked for a service named Help... but
cannot find it, no services with this name (or similar) is listed.

Any ideas? Please.

--
-------------------------------------------------------------------------------
This message has been checked for all known viruses.

The information contained in this e-mail and any attachments is confidential
and may be the subject of legal, professional or other privilege. It is
intended for the named addressee only and may not be disclosed to any other
parties without the prior permission of the originator.

 

[Alan C]

Sorry Guys, after posting I found kb937231 which informed me that this is a
known (i.e. MS pork-up) error, and gave me a workaround.

I had to search for 'netsvcs' 'cos the phrase 'help and support' returned
nothing.

Anyway, problem solved.

"Alan C" <nospam@noisp.com> wrote in message
news:u9qxfVnwHHA.2068@TK2MSFTNGP06.phx.gbl...
> Since installing SP2 to Win2k3 Server, I cannot access Help & Support. The
> error message says the service is not running, and should be manually
> started. I have run services.msc and looked for a service named Help...
> but cannot find it, no services with this name (or similar) is listed.
>
> Any ideas? Please.
>
> --
> -------------------------------------------------------------------------------
> This message has been checked for all known viruses.
>
> The information contained in this e-mail and any attachments is
> confidential and may be the subject of legal, professional or other
> privilege. It is intended for the named addressee only and may not be
> disclosed to any other parties without the prior permission of the
> originator.
>
>
>

 

[Robert L [MVP - Networking]]

Thank you for the update.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Alan C" <nospam@noisp.com> wrote in message news:OVDzUvnwHHA.4140@TK2MSFTNGP04.phx.gbl...
Sorry Guys, after posting I found kb937231 which informed me that this is a
known (i.e. MS pork-up) error, and gave me a workaround.

I had to search for 'netsvcs' 'cos the phrase 'help and support' returned
nothing.

Anyway, problem solved.

"Alan C" <nospam@noisp.com> wrote in message
news:u9qxfVnwHHA.2068@TK2MSFTNGP06.phx.gbl...
> Since installing SP2 to Win2k3 Server, I cannot access Help & Support. The
> error message says the service is not running, and should be manually
> started. I have run services.msc and looked for a service named Help...
> but cannot find it, no services with this name (or similar) is listed.
>
> Any ideas? Please.
>
> --
> -------------------------------------------------------------------------------
> This message has been checked for all known viruses.
>
> The information contained in this e-mail and any attachments is
> confidential and may be the subject of legal, professional or other
> privilege. It is intended for the named addressee only and may not be
> disclosed to any other parties without the prior permission of the
> originator.
>
>
>