Browser not using internet access

R

Richard Hejde

I'm have the exact same issue listed just above. My computer will connect to my home network just fine. It will allow me to log into MSN Messenger Live, and check e-mail through the little mini-browser window, but when I go to open IE or Firefox it says unable to access internet. If I diagnose the problem with my network, it says I am already connected to the internet. I'm getting "Local and Internet" in the bottom right hand corner. I've gone through the list of what to have checked and not checked from proxy servers to enabling the wireless hardware to operate regardless of power setting. I was thinking it was maybe a hardware issue until I was able to use MSN Messenger just fine.



Unrelated (maybe) but potentially helpful diagnostically... I travel a lot and use hotel wireless for work. On the last one I couldn't "find" the wireless network that was being broadcast on my laptop, even though I could find it on my smart phone and my iPod. I've had problems in the past trying to log into some wireless connections that were unsecured, but in the meantime have been able to connect to my home internet throughout my ownership of the laptop until just recently, right after I got home from this trip where I was not able to find the hotel wireless connection. Any ideas would be very helpful







Mike C. wrote:



wireless internet connectivity problems with Vista web-browsing

14-Dec-07



My system uses Vista and a wireless internet. Usually I have no problem opening web pages using IE and Mozilla. BUT Periodically (I'd say 4 times a day), I am suddenly unable to open any web pages using either browser, but I am still connected to the internet, and have no problem with Skype, AOL IM, MSN Messenger, and other softwares.



Is anyone else suffering from this problem? Is there a fix to it? Your comments are highly appreciated...



Previous Posts In This Thread:



On Thursday, June 14, 2007 2:31 PM

W. wrote:



browser unable to connect

I am unable to connect to the internet. Our other wireless units are working

fine. This is the only one on Vista and it allows us to get on the IM but

does not connect to the internet through the browser. I need help please. If

this just a Vista issue or what?



On Thursday, June 14, 2007 3:08 PM

Michael Solomon wrote:



Re: browser unable to connect

"W.." wrote in message

news:3776F1F0-FCAD-4D37-A9C8-BE1F7F9461C0@microsoft.com...



Have you ever been able to connect through the browser in Vista on this

machine or has this always been an issue?



--

Michael Solomon

Backup is a PC user's best friend

DTS-L.Org: http://www.dts-l.org/



On Thursday, June 14, 2007 3:18 PM

W@discussions.microsoft.com wrote:



Had no problems this morning connecting with this computer.

Had no problems this morning connecting with this computer. It did have a

single update that it took before I shut it down this morning. But at lunch

it would connect the Instant Messengers but not allow the browser to connect.



"Michael Solomon" wrote:



On Thursday, June 14, 2007 4:02 PM

Michael Solomon wrote:



Re: browser unable to connect

"W.." wrote in message

news:24060E3B-2AC9-4DE2-BAEC-AC304DD80027@microsoft.com...



Okay, so it's not a problem that has been there since installation or since

you purchased the PC but is happening randomly.



The next time it happens, on the Start Menu, go to All

Programs\Accessories\System Tools and click Internet Explorer (No Add-ons)

and see if the browser then connects. If yes, this is likely tied to a

browser add-on. The next time the problem appears, you need to disable

add-ons one by one until you find the one that is randomly blocking access.



To disable add-ons, I'm assuming you are using Internet Explorer as your

browser, go to Control Panel, open Internet Options, go to the Programs tab,

click Manage Add-ons, then disable them one by one, checking to see if the

browser will than connect after each one until you find the add-on causing

the problem.



--

Michael Solomon

Backup is a PC user's best friend

DTS-L.Org: http://www.dts-l.org/



On Thursday, June 14, 2007 4:17 PM

W@discussions.microsoft.com wrote:



Thank you Michael. We are using Internet Explorer.

Thank you Michael. We are using Internet Explorer. Do you think we need to

disable the automatic updates since this occured after receiving the update

this morning?



W..



"Michael Solomon" wrote:



On Thursday, June 14, 2007 5:06 PM

Michael Solomon wrote:



Re: browser unable to connect

"W.." wrote in message

news:5B7B520C-2C2A-4D90-9F52-E5BC0783F3D3@microsoft.com...

You're welcome.



Well, there were security updates in the last couple of days that might be a

source of the issue but I'm dubious. I usually set auto-update to "Let me

choose which updates" but that???s primarily to allow me to make the choice

not to install an update if I hear there were problems with it. If such

problems exist, you usually see it show up in these newsgroups pretty

fast.:)



Also, it's not customary for Microsoft to push an update that is a browser

add-on. Those usually have to be installed by user choice so I'd start with

the add-ons as I previously suggested.



--

Michael Solomon

Backup is a PC user's best friend

DTS-L.Org: http://www.dts-l.org/



On Friday, December 14, 2007 12:49 PM

Mike C. wrote:



wireless internet connectivity problems with Vista web-browsing

My system uses Vista and a wireless internet. Usually I have no problem opening web pages using IE and Mozilla. BUT Periodically (I'd say 4 times a day), I am suddenly unable to open any web pages using either browser, but I am still connected to the internet, and have no problem with Skype, AOL IM, MSN Messenger, and other softwares.



Is anyone else suffering from this problem? Is there a fix to it? Your comments are highly appreciated...





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M

Mr. Arnold

Richard Hejde wrote:

> I'm have the exact same issue listed just above. My computer will connect to my home network just fine. It will allow me to log into MSN Messenger Live, and check e-mail through the little mini-browser window, but when I go to open IE or Firefox it says unable to access internet. If I diagnose the problem with my network, it says I am already connected to the internet. I'm getting "Local and Internet" in the bottom right hand corner. I've gone through the list of what to have checked and not checked from proxy servers to enabling the wireless hardware to operate regardless of power setting. I was thinking it was maybe a hardware issue until I was able to use MSN Messenger just fine.

>

> Unrelated (maybe) but potentially helpful diagnostically... I travel a lot and use hotel wireless for work. On the last one I couldn't "find" the wireless network that was being broadcast on my laptop, even though I could find it on my smart phone and my iPod. I've had problems in the past trying to log into some wireless connections that were unsecured, but in the meantime have been able to connect to my home internet throughout my ownership of the laptop until just recently, right after I got home from this trip where I was not able to find the hotel wireless connection. Any ideas would be very helpful

>

>

>




When you have this problem, what IP does the machine have when you use

IPconfig /all at the Command Prompt?
 
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