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I can usually figure stuff out on my own, but this one has been driving me nuts for 2 hours now as it's just one of those things that "should" just work.
I've got a Win 8 test machine here with our MSDN copy of Win 8 on it. I'm trying to "add new features" and get it upgraded to Win 8 Pro with our MSDN Win 8 Pro Key.
The Win 8 Pro key is input and accepted and the upgrade takes off. Upon 1st reboot feature installation gets to around 90%, then fails. 2nd reboot it tries again and immediately fails, then reverts the system to Win 8 Basic.
Error upon logging reads: "Failed Adding Windows Features. Previous version of windows restored. Contact support".
I have scoured the net and try several solutions including:
1. Clean boot without optional apps and services: Same Results
2. Diagnostic boot: unable to verify key as needed services for wifi are disabled. (Guess I could enable them all, but was skeptical).
3. sfc /scannow. Complete with no errors found
4. Ran windows update troubleshooter: found 2 issues and resolved, but same results upon pro upgrade.
5. Applied all available updates: Same Results.
6. Event logs show no associated errors.
I'd rather not spend 4 hours on the phone with MS for this issue, and would rather not have to reinstall our test machine.
Any assistance would be appreciated.
Thank you.
View the full article
I've got a Win 8 test machine here with our MSDN copy of Win 8 on it. I'm trying to "add new features" and get it upgraded to Win 8 Pro with our MSDN Win 8 Pro Key.
The Win 8 Pro key is input and accepted and the upgrade takes off. Upon 1st reboot feature installation gets to around 90%, then fails. 2nd reboot it tries again and immediately fails, then reverts the system to Win 8 Basic.
Error upon logging reads: "Failed Adding Windows Features. Previous version of windows restored. Contact support".
I have scoured the net and try several solutions including:
1. Clean boot without optional apps and services: Same Results
2. Diagnostic boot: unable to verify key as needed services for wifi are disabled. (Guess I could enable them all, but was skeptical).
3. sfc /scannow. Complete with no errors found
4. Ran windows update troubleshooter: found 2 issues and resolved, but same results upon pro upgrade.
5. Applied all available updates: Same Results.
6. Event logs show no associated errors.
I'd rather not spend 4 hours on the phone with MS for this issue, and would rather not have to reinstall our test machine.
Any assistance would be appreciated.
Thank you.
View the full article