Win 8 Pro - user logs on and gets black screen with mouse pointer

AWS

AWS

Staff member
Jan 10, 2007
Florida
Hello all,
We have a new Win 8 pro laptop for a current user. We use roaming profiles. I can log-in to the domain on the laptop just fine. When i try to log in as the other user it becomes black screen with mouse pointer. What is the problem and how can i fix it?
Thanks in advance, Kevin

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