Update from Office 2010 to Office Pro Plus 2013 fails

AWS

Staff member
Jan 10, 2007
Florida
I'm trying to upgrade from Office 2010 to Office Pro Plus 2013 trial which I downloaded from Technet.
Apparently I get to the end of installation and then it all rolls back with the following error:
MS encountered an error during setup
Setup failed rolling back changes.
I've tried running as administrator but the issue persists.
I would appreciate your help

Arturo


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