I am having the same problem: Microsoft says my Windows 7 is not genuine but I know it is?

AWS

Staff member
Jan 10, 2007
Florida
I have been reading some of the other similar problems in this forum but the problem is, the solutions suggested did not work for me:

My COA sticker is no longer readable.
My System Restore Point was turned off (I don't know why)
sfc scans did not report any problem
slui.exe 4 for me does not have a "call-someone" function (I think it is because I'm in some far-flung country)
I scanned my computer with Security essentials and it did not detect malware or anything
and lastly, I don't want to buy an activation key!

My laptop is not first-owned but I am sure that my OS is genuine because I had this for 2 years (?) and I have been updating the OS whenever Windows asks me. The "not-genuine" message appeared just a few days ago and I'm not even connected to the Internet
when it did.

Any help will be greatly appreciated. This is the MGADiag result:


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data--&gt

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {5126613F-05DC-4F98-8A35-058E37F7CEFC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data--&gt
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data--&gt
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data--&gt
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data--&gt
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data--&gt
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32)
Default Browser: C:UsersDrazeAppDataLocalGoogleChromeApplicationchrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Disabled
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data--&gt

Spsys.log Content: 0x80070002

Licensing Data--&gt
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7601.0000-0512013
Installation ID: 017874274316443381829146446683049740946221454982916565
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Notification
Notification Reason: 0xC004F059.
Remaining Windows rearm count: 4
Trusted time: 2/20/2013 5:52:42 PM

Windows Activation Technologies--&gt
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:20:2013 16:32
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data--&gt
HWID Hash Current: NgAAAAIAAgABAAIAAgABAAAAAgABAAEAJJS2Y3cWJLDqTji81I/qL27H7IPm5VIf9NT45iqF

OEM Activation 1.0 Data--&gt
N/A

OEM Activation 2.0 Data--&gt
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL CALISTGA
FACP Compal CALISTGA
HPET Compal CALISTGA
BOOT PTLTD $SBFTBL$
MCFG INTEL CALISTGA
SLIC Compal CALISTGA
APIC INTEL CALISTGA
SSDT SataRe SataPri
SSDT SataRe SataPri
SSDT SataRe SataPri
SSDT SataRe SataPri
SSDT SataRe SataPri


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