New License Key?!

M

Morose

Hi everyone,

My motherboard/CPU recently failed, so I've had to replace them both. I
simply switched the components over and hoped for the best.

Vista coped fine with the new hardware without a clean install, except that
it has decided I need to reactivate. This is fair enough I guess, but when I
try to activate Windows, it tells me the product key is already in use (ie my
old mobo), and that i need to purchase a new key.

Surely I should be able to do this without a new product key? What do I
need to do?

I run Vista Ultimate 32bit, and it's an OEM license.

Thanks in advance,

Martin
 
P

P. Di Stolfo

Hello,

you'll very probably have to reactivate by telephone. This won't take long and you will be redirected to a person who will handle your request.

Greetings,
P. Di Stolfo

"Morose" <Morose@discussions.microsoft.com> schrieb im Newsbeitrag news:70C39D83-3764-4E22-8AF3-281790E5EAD7@microsoft.com...
> Hi everyone,
>
> My motherboard/CPU recently failed, so I've had to replace them both. I
> simply switched the components over and hoped for the best.
>
> Vista coped fine with the new hardware without a clean install, except that
> it has decided I need to reactivate. This is fair enough I guess, but when I
> try to activate Windows, it tells me the product key is already in use (ie my
> old mobo), and that i need to purchase a new key.
>
> Surely I should be able to do this without a new product key? What do I
> need to do?
>
> I run Vista Ultimate 32bit, and it's an OEM license.
>
> Thanks in advance,
>
> Martin
 
M

Martin Harris

Thanks for your advice... worked brilliantly.

Martin
"P. Di Stolfo" <paolodistolfo@hotmail.com> wrote in message news:971FB4A3-236F-4F9C-BF2C-A083BE2AF977@microsoft.com...
Hello,

you'll very probably have to reactivate by telephone. This won't take long and you will be redirected to a person who will handle your request.

Greetings,
P. Di Stolfo

"Morose" <Morose@discussions.microsoft.com> schrieb im Newsbeitrag news:70C39D83-3764-4E22-8AF3-281790E5EAD7@microsoft.com...
> Hi everyone,
>
> My motherboard/CPU recently failed, so I've had to replace them both. I
> simply switched the components over and hoped for the best.
>
> Vista coped fine with the new hardware without a clean install, except that
> it has decided I need to reactivate. This is fair enough I guess, but when I
> try to activate Windows, it tells me the product key is already in use (ie my
> old mobo), and that i need to purchase a new key.
>
> Surely I should be able to do this without a new product key? What do I
> need to do?
>
> I run Vista Ultimate 32bit, and it's an OEM license.
>
> Thanks in advance,
>
> Martin
 
P

P. Di Stolfo

You're welcome!
Greetings,
P. Di Stolfo
"Martin Harris" <mh407@cam.ac.uk> schrieb im Newsbeitrag news:3C1061DE-D32B-433D-8691-85DED8FE987D@microsoft.com...
Thanks for your advice... worked brilliantly.

Martin
"P. Di Stolfo" <paolodistolfo@hotmail.com> wrote in message news:971FB4A3-236F-4F9C-BF2C-A083BE2AF977@microsoft.com...
Hello,

you'll very probably have to reactivate by telephone. This won't take long and you will be redirected to a person who will handle your request.

Greetings,
P. Di Stolfo

"Morose" <Morose@discussions.microsoft.com> schrieb im Newsbeitrag news:70C39D83-3764-4E22-8AF3-281790E5EAD7@microsoft.com...
> Hi everyone,
>
> My motherboard/CPU recently failed, so I've had to replace them both. I
> simply switched the components over and hoped for the best.
>
> Vista coped fine with the new hardware without a clean install, except that
> it has decided I need to reactivate. This is fair enough I guess, but when I
> try to activate Windows, it tells me the product key is already in use (ie my
> old mobo), and that i need to purchase a new key.
>
> Surely I should be able to do this without a new product key? What do I
> need to do?
>
> I run Vista Ultimate 32bit, and it's an OEM license.
>
> Thanks in advance,
>
> Martin
 

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