"Wi-Fi" doesn't have a valid IP configuration

A

Anca Moisa

I have some serious problems with the Internet connection. When I connect to the Wi-Fi from my router, it stays connected only a few minutes, then it appears a yellow exclamation mark with 'no internet, secured'. To resolve this, I have to disconnect and then connect again.

Sometimes, the Internet can work the whole day with no problems, but sometimes from 5 to 5 minutes keeps disconnecting.


Today I can't connect at all, I just have the yellow mark. I used the troubleshot and this is what seems the problem: "Wi-Fi" doesn't have a valid IP configuration. I expanded the details to show you my configurations. What seems to be the problem? I mention that the Internet from router works perfectly on Ubuntu on the same laptop, on other laptops and on my phone. So the problem is with my laptop, or with my router?


'Tenzo' is the name of my Network.


Issues found
"Wi-Fi" doesn't have a valid IP configuration
"Wi-Fi" doesn't have a valid IP configuration

Detected
Reset the "Wi-Fi" adapter

Completed
Investigate router or broadband modem issues

Not run

Issues found
Detection details
5
"Wi-Fi" doesn't have a valid IP configuration
Detected
Reset the "Wi-Fi" adapter
Completed
This can sometimes resolve an intermittent problem.
Network Diagnostics Log​
File Name: CDD0FF25-D3DB-4001-B8A4-A5EA9DCDAD84.Repair.1.etl
Investigate router or broadband modem issues
Not run
If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.
Detection details
Diagnostics Information (Network Adapter)​

Details about network adapter diagnosis:

Network adapter VirtualBox Host-Only Network driver information:

Description . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
Manufacturer . . . . . . . . . : Oracle Corporation
Provider . . . . . . . . . . . : Oracle Corporation
Version . . . . . . . . . . . : 5.2.8.0
Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem30.inf
Inf File Date . . . . . . . . . : Monday, February 26, 2018 2:44:34 PM
Section Name . . . . . . . . . : VBoxNetAdp6.ndi
Hardware ID . . . . . . . . . . : sun_vboxnetadp
Instance Status Flags . . . . . : 0x180200b
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 6
Physical Media Type . . . . . . : 0
Diagnostics Information (Network Adapter)​

Details about network adapter diagnosis:

Network adapter Wi-Fi driver information:

Description . . . . . . . . . . : Broadcom 802.11n Network Adapter
Manufacturer . . . . . . . . . : Broadcom
Provider . . . . . . . . . . . : Broadcom
Version . . . . . . . . . . . : 6.35.223.11
Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem33.inf
Inf File Date . . . . . . . . . : Tuesday, April 14, 2015 4:02:30 PM
Section Name . . . . . . . . . : BCM43XNG20_NT61
Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4727
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
Diagnostics Information (Wireless Connectivity)​

Details about wireless connectivity diagnosis:

Information for connection being diagnosed
Interface GUID: 2895a66b-1c87-41f6-a299-a797cc145d3d
Interface name: Broadcom 802.11n Network Adapter
Interface type: Native Wi-Fi

Connection incident diagnosed
Auto Configuration ID: 6
Connection ID: 8

Connection status summary
Connection started at: 2018-05-01 14:07:52-198
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success

List of visible access point(s): 14 item(s) total, 14 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
D8-EB-97-27-31-42 Infra <unknown> -37 1 Tenzo
30-A8-DB-CD-DE-24 Infra <unknown> -41 1 Xperia Z1_f2db
2A-B2-BD-0A-4B-E6 Infra <unknown> -60 1 DIRECT-SGDESKTOP-DORELmsYZ
80-8C-97-75-B6-43 Infra <unknown> -69 1 DIGI-24-75B643
00-6B-8E-4A-36-DE Infra <unknown> -80 1 tudor
84-16-F9-30-A5-8A Infra <unknown> -61 6 Nu Intentionat
98-DE-D0-F0-DB-D4 Infra <unknown> -75 8 MADA
00-E0-4C-80-90-B1 Infra <unknown> -80 6 WiFi Net (Mihai)
04-8D-38-28-BD-A8 Infra <unknown> -80 11 netis
C4-6E-1F-0C-25-4E Infra <unknown> -83 11 Alex _|_
70-4D-7B-5F-66-08 Infra <unknown> -75 13 cobratony
60-E3-27-9F-74-80 Infra <unknown> -75 4 cosminccs
F4-F2-6D-8B-14-BA Infra <unknown> -85 11 Ventuza
C4-6E-1F-87-C9-3E Infra <unknown> -87 11 N-ai net si vrei de la noi!

Connection History

Information for Auto Configuration ID 6

List of visible networks: 14 item(s) total, 14 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 95 Yes Tenzo
Infra <unknown> Yes 92 Yes Xperia Z1_f2db
Infra <unknown> Yes 76 Yes DIRECT-SGDESKTOP-DORELmsYZ
Infra <unknown> Yes 50 Yes DIGI-24-75B643
Infra <unknown> Yes 20 Yes tudor
Infra <unknown> Yes 74 Yes Nu Intentionat
Infra <unknown> Yes 30 Yes MADA
Infra <unknown> Yes 20 Yes WiFi Net (Mihai)
Infra <unknown> Yes 20 Yes netis
Infra <unknown> Yes 14 Yes Alex _|_
Infra <unknown> Yes 30 Yes cobratony
Infra <unknown> Yes 30 Yes cosminccs
Infra <unknown> Yes 10 Yes Ventuza
Infra <unknown> Yes 6 Yes N-ai net si vrei de la noi!

List of preferred networks: 8 item(s)
Profile: ALLVIEW X3_Soul_Style
SSID: ALLVIEW X3_Soul_Style
SSID length: 21
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: PapuculNorocos
SSID: PapuculNorocos
SSID length: 14
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Gaste
SSID: Gaste
SSID length: 5
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: TechHub-Guest
SSID: TechHub-Guest
SSID length: 13
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Tenzo
SSID: Tenzo
SSID length: 5
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: Xperia Z1_f2db
SSID: Xperia Z1_f2db
SSID length: 14
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: 360 - DIGI
SSID: 360 - DIGI
SSID length: 10
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: eduroam
SSID: eduroam
SSID length: 7
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002

Information for Connection ID 8
Connection started at: 2018-05-01 14:07:52-198
Auto Configuration ID: 6
Profile: Tenzo
SSID: Tenzo
SSID length: 5
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: d8-eb-97-27-31-42
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 0
Ndis Tx: 0
Unicast decrypt success: 6
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 668
Rx failure: 1464
Tx success: 655
Tx failure: 0
Tx retry: 0
Tx multiple retry: 0
Tx max lifetime exceeded: 0
Tx ACK failure: 0
Roaming history: 0 item(s)

Information for Auto Configuration ID 5

List of visible networks: 11 item(s) total, 11 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 92 Yes Tenzo
Infra <unknown> Yes 87 Yes Xperia Z1_f2db
Infra <unknown> Yes 74 Yes DIRECT-SGDESKTOP-DORELmsYZ
Infra <unknown> Yes 38 Yes DIGI-24-75B643
Infra <unknown> Yes 16 Yes tudor
Infra <unknown> Yes 68 Yes Nu Intentionat
Infra <unknown> Yes 30 Yes MADA
Infra <unknown> Yes 16 Yes WiFi Net (Mihai)
Infra <unknown> Yes 20 Yes netis
Infra <unknown> Yes 14 Yes Alex _|_
Infra <unknown> Yes 28 Yes cobratony

List of preferred networks: 8 item(s)
Profile: ALLVIEW X3_Soul_Style
SSID: ALLVIEW X3_Soul_Style
SSID length: 21
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: PapuculNorocos
SSID: PapuculNorocos
SSID length: 14
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Gaste
SSID: Gaste
SSID length: 5
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: TechHub-Guest
SSID: TechHub-Guest
SSID length: 13
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Xperia Z1_f2db
SSID: Xperia Z1_f2db
SSID length: 14
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: Tenzo
SSID: Tenzo
SSID length: 5
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: 360 - DIGI
SSID: 360 - DIGI
SSID length: 10
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: eduroam
SSID: eduroam
SSID length: 7
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002

Information for Connection ID 7
Connection started at: 2018-
Diagnostics Information (Wireless Connectivity)​

Details about wireless connectivity diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
Initialize status: Success

Information for connection being diagnosed
Interface GUID: 2895a66b-1c87-41f6-a299-a797cc145d3d
Interface name: Broadcom 802.11n Network Adapter
Interface type: Native Wi-Fi

Result of diagnosis: There may be problem
Diagnostics Information (Wireless Network Adapter)​

Details about wireless network adapter diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Native Wi-Fi MSM
Initialize status: Success

Information for connection being diagnosed
Interface GUID: 2895a66b-1c87-41f6-a299-a797cc145d3d
Interface name: Broadcom 802.11n Network Adapter
Interface type: Native Wi-Fi
Profile: Tenzo
SSID: Tenzo
SSID length: 5
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No

Result of diagnosis: There may be problem
Network Diagnostics Log​
File Name: CDD0FF25-D3DB-4001-B8A4-A5EA9DCDAD84.Diagnose.0.etl
Other Networking Configuration and Logs​
File Name: NetworkConfiguration.cab
Collection information
Computer Name: DESKTOP-N3GDKTL
Windows Version:
10.0
Architecture:
x64
Time:
Tuesday, May 1, 2018 2:07:58 PM
Publisher details
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version:
4.0
Publisher:
Microsoft Windows

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