Can't open programs. Administrator without permissions

L

LeaJana

Dear,


Yesterday I came back from vacation. When I started my PC, I noticed that some programs didn't work.

After that, I checked if there was an update. I installed the latest update, the update from April 10th. When the PC was up-to-date, I wasn't able anymore to go to my desktop. After I logged in the loginscreen, there was a blackscreen. After some time, I fixed the blackscreen. Then there was the problem that I wasn't able to do Administrator things. When I tried to do administrator things, then the program or the screen froze.

After some time, a pop-up appears with the text that I don't have permissions to that file. You possible don't have the right permissions.

I tried to reinstall Windows and even bring my PC back to factory. Both didn't work.

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