Thunderbolt 3 not able to display?

  • Thread starter AlexandreCorbett
  • Start date
A

AlexandreCorbett

Hey there, having huge problem with my new adapter.

I have a gaming laptop and used a HDMI cable to plug it in to a monitor.

The Monitor is 144hz and g-sync capable, so I decided to ditch HDMI and go for DisplayPort.

I have recently bought a Thunderbolt 3 to DisplayPort adapter (LAPTOP<--TB3---DisplayPort-->Monitor)

I know that my computer is TB3 capable since there is the little "lightning" sign on top of the input area.

When I connect the Adapter, it emits light, I therefore know Its being powered, though there is no signal received by the monitor.

-Every time I connect the TB3 into my laptop, it says "thunderbolt device functionality might be limited" and that links me to a very unhelpful Windows support page telling me to literally verify that I plugged it in well.


I am running Windows 10 Home 64bit version 10.0.16299 build 16299

Laptop is Dell's Alienware 17r3

monitor is an Acer Predator

adapter is a Startech TB3 to DP

(drivers are normally up to date)


can someone help me fix my issue? I really wan't to be able to use TB3's full potential.

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