Cannot Connect Cortana to Nest

  • Thread starter Shawn 'Cmdr' Keene [MVP]
  • Start date

Shawn 'Cmdr' Keene [MVP]

This has been going on for a month. I've talked to Microsoft and Nest, no one wants to help.

Nest told me it's literally "not supposed to work". After I took this screenshot, the Nest agent went on to tell me that "Maybe Microsoft is trying to hack our system to make Cortana work with it without our knowledge." Yeah.... that must be it.... sure (sarcasm).

Microsoft even specifically blogged about the Nest+Cortana integration in the April 2018 Update release notes blog (search for "Nest" on this page: What’s new in the Windows 10 April 2018 Update - Windows Experience Blog)

But yet when I try to connect it, I get this failure:

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