Reboot Required, but no indication of a reboot requirement can be found

O

Octavian Düm

I'm troublehsooting a Server 2012 R2 server which has no updates on it, it is running just fine but has no security updates. The server manager will not show me the roles and features installed. When I attempt to do Get-WindowsFeature in powershell, I get an error that indicates: GetEnumerationState_Failed_Reboot_Required.

Powershell> Get-WindowsFeature

Get-WindowsFeature : The request to list features available on the specified server failed.
The operation cannot be completed, because the server that you specified requires a restart.
At line:1 char:1
+ Get-WindowsFeature
+ ~~~~~~~~~~~~~~~~~~
+ CategoryInfo : DeviceError: (@{Vhd=; Credent...Name=localhost}:pSObject) [Get-WindowsFeature], DeploymentProviderException
+ FullyQualifiedErrorId : GetEnumerationState_Failed_Reboot_Required,Microsoft.Windows.ServerManager.
Commands.GetWindowsFeatureCommand





  1. Repair-WindowsImage -Online -RestoreHealth - didn’t help


    1. From a Recovery CMD booted off the Server 2012 R2 disk allowed the Malicious Software Removal Tool and Silverlight update to install, but nothing else.

  2. sfc /Scannow - asks to reboot the system, but after that nothing

  3. The CBS log only shows me that a reboot is required

  4. DISM log shows me that a reboot is required

  5. Registry entries - I looked at the registry entries for where pending reboot operations should live and nothing is present for pending reboots actions.



Updates


2018.05.21 KB4023307 - Silverlight

2018.05.21 KB890830 - Malicious Software Removal Tool

Failed KB2919355 - 2014.04 security update

Failed *KB3118401 - depends on KB2919355

Failed *KB3054203 - depends on KB2919355

Failed *KB2955164 - depends on KB2919355

Failed *KB3172729 - depends on KB2919355

Failed *KB3061512 - depends on KB2919355

Host OS version is 6.3.9600.17200


Get-PendingReboot script shows all False indicators for things that might be requiring a restart:

( Get-PendingReboot-Query-bdb79542 )


Computer : CISNET

CBServicing : False

WindowsUpdate : False

CCMClientSDK :

PendComputerRename : False

PendFileRename : False

PendFileRenVal :

RebootPending : False


Ultimately I think the server will need to be rebuilt in order to get the updates done, but I'm trying to get them installed without that. So far I haven't been able to get any of the security updates installed because I can't get KB2919355 to install. The non-security software updates went through fine for Silverlight and the malicious software removal tool. I uninstalled and re-installed the other software on the system that is non-essential so I know the Microsoft Installer Service is working.

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