Prompt for Microsoft account login crashes Win10 pro

M

MadsJeppsen

Today I installed a new update, and this has brought a whole lot of trouble my way. I consider myself no slouch at computers, but this is above my paygrade and google-fu.


Whenever I try to log in to a microsoft account, be it in windows when trying to change the user, in office (when just trying to log in), or any other place on my computer, I never get the prompt that asks for either password or just my login. It often very shortly opens a window that says "account settings" (in Danish), but that then crashes.


None of the Microsoft apps will launch, apps like sticky notes, calculator and the store will open, and crashes after a second. Even when I click the magnifying glass for the search option, it won't open.

When in office, say Excel, and I press the log in option in the top right, I get as far as typing in the email, but then it crashes.

WSReset.exe gives me an error. (-2147219196)

I've run a few diagnostics with troubleshooter, and they tell me I should log in with a Microsoft account, which it won't let me do.


This is my computer for work so all I need is:
To be able to log in to Office, which is very important for one drive purposes.
To be able to use the sticky notes app.


What should I do?

Thank you.

Continue reading...
 
Back
Top Bottom