Windows 10 is actually just breaking my laptop

V

victoriawong1

So i just got a new laptop 3 days ago and my god, one windows 10 update has already made everything unresponsive. During a game, my laptop restarted automatically in the middle of it and was stuck on 0% for maybe 2 hours and i let it sit still, nothing happened so i shut it off after losing patience because there was no progress shown whatsoever. Now that ive opened it back again i decided to see whether or not i could try updating since i did not want it to interrupt another task i was doing unexpectedly but things were extremely unresponsive. My mouse could move and when i hovered over apps they had the box thing show up but if i tried to click anything it wouldnt work. I was thinking it was a virus maybe but i have an anti virus application installed that has worked perfectly fine in the past. To this point i restarted it again and it was stuck on the “restarting” page for nearly 2 hours. I have now given up please help.

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