after updating windows 10 to latest update it got stuck

H

Hussam Alhajlah

Hi

i have windows 10 i installed the latest update and it worked fine for a day and then when i turned on it got stuck at desktop and i cant click on anything even the windows logo the only thing working is the mouse.

I tried safe mode the same problem i tried go to restore point it worked for a minute but then the problem returned.

i don't want to format it just yet i have important files and the deadline is in 2 days.

please help i just want these files.

is there a way to just save these files or uploaded to the internet?

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