Windows 10 latest update has disabled my finger print scanner!

H

Helicaloptera

Hello,


I guess other people have had similar issues but this is starting to get annoying for me.


I have a HP Envy Notebook.


A previous update to Windows 10 disabled the ability to sign back in to Windows after entering sleep mode, which meant I lost all unsaved work after the update as I had to restart.


Now, after the recent update, Microsoft has taken control of my fingerprint scanner and is forcing me to use Windows Hello to log in when I start my laptop. If I don't use Windows Hello, by not entering a pin, then my fingerprint scanner doesn't work at all. Also, if I use Windows Hello and I am not connected to the internet at start up I cannot use the fingerprint reader and have to enter a pin. In addition to this Windows Hello, once, apparently, set up, also doesn't read my fingerprint properly.


Is there a way to reinstate my finger print reader so that I can sign on normally without all of this additional fuss and online check-in?


I am just a normal laptop user, I expect to be able to go to my device and access it with the security features that I select and not have some sign in system dictated to me by the company that makes the operating system.


Thanks, if anyone can help.

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