Problem about Windows Hello Registration

L

leungp

Dears,


I am now using Windows 10 version 1803 on my Fujitsu T904 notebook and I am trying to register my fingerprint using my left thumb finger.


It runs pretty smooth at the beginnings.


However, at the final "curve", it keeps on prompting out messages translated like "Your device cannot recognize your. Please make sure the sensors is not dirty".


Anyone encountered similar problems before or anyone have any ideas on why this happen? Thanks a lot.


Peter

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