C
Cakesemoule
Hello everyone.
I have a HP laptop, 1 year old. After a year without malfunction I booted it today, and it rebooted on its own when on desktop.
From then on, Windows 10 crashes each time I try to boot my computer, after I log in on my user account. I have no access to desktop and further functionalities (bear that in mind if you have a solution). Just a deep black screen.
Sometimes I get a BSOD telling me something like "driver irql isn't less or equal" mentioning it is a storport.sys error.
Windows then tries to fix the problem, always fails.
I tried so far :
- Clean boot : makes me get to the desktop but I can't do anything, nothing works when I try to launch a program or open anything.
- sfc/scannow : works until like 70% then says Windows couldn't complete the task.
- Loading a restauration save : tried it twice with save from 4 and 15 days ago, no luck.
- Reinstall Windows from boot menu : at nearly 30% it says it couldn't reinstall, thus no change has been made.
- Chkdsk doesn't work for some reason
- BIOS : loaded default setup already
No new program installed before crash.
Soooo... is there a way to make Windows launch again without losing all my data?
Thanks
Continue reading...
I have a HP laptop, 1 year old. After a year without malfunction I booted it today, and it rebooted on its own when on desktop.
From then on, Windows 10 crashes each time I try to boot my computer, after I log in on my user account. I have no access to desktop and further functionalities (bear that in mind if you have a solution). Just a deep black screen.
Sometimes I get a BSOD telling me something like "driver irql isn't less or equal" mentioning it is a storport.sys error.
Windows then tries to fix the problem, always fails.
I tried so far :
- Clean boot : makes me get to the desktop but I can't do anything, nothing works when I try to launch a program or open anything.
- sfc/scannow : works until like 70% then says Windows couldn't complete the task.
- Loading a restauration save : tried it twice with save from 4 and 15 days ago, no luck.
- Reinstall Windows from boot menu : at nearly 30% it says it couldn't reinstall, thus no change has been made.
- Chkdsk doesn't work for some reason
- BIOS : loaded default setup already
No new program installed before crash.
Soooo... is there a way to make Windows launch again without losing all my data?
Thanks
Continue reading...