video_memory_management_internal BSOD after updating to Windows 10 version 1803

  • Thread starter KeshavChoudhary
  • Start date
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KeshavChoudhary

I am a Intel 600p SSD user my laptop is ACER VX 15 and this SSD was facing issue with this new update version 1803. Microsoft released the patch KB4100403. After the installation of the patch system is stable but now i am getting a new major problem and its a graphics driver problem. My computer is freezing on the startup of Windows 10. Its just freezes there and other times it give me this BSOD error video_memory_management_internal. My laptop has Intel HD 630 graphics card and Nvidia GTX 1050Ti. Display is connected to Intel HD Graphics 630. I tried updating my driver to latest version but that doesnt work. I tried installing driver given on my manufacturer website and that also doesnt worked. Drivers given on my laptop's support page are out-dated. They have version 21.20.16.4526 on their website but the latest is 24.20.100.6094. But the thing is on both the drivers my laptop is freezing on the startup. So I have uninstalled the graphic drivers and now running Microsoft Basic Display Adapter . Now my laptop is working fine. Is it ok to run this graphic adapter from Microsoft as it is the only way right now for me. I have dump file too. I am attaching it. Is there any chances that it could be the hardware problem like my integrated graphics card got corrupted or something or it is just a software driver problem ? PLEASE HELP !


MINIDUMP FILE : 060418-9375-01.rar

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