Laptop has a black screen, and says location/desktop is unavailable

M

mira8121

Hi so I have a windows 10 laptop, and my laptop was running just fine but once I updated it a black screen showed up with the “desktop is unavailable...location can not be found” message. I also cant access my file folder as the option isnt there and none of the options “start, search, task view) none of them work as I continuesly click on them. So does anyone know how to fix this?


I also had the message of “hard drive isnt working or there” pop up because many times ive restarted the laptop and hardrive message appear too.I dont know if its a seperate issue or ties in with this.

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