Bluetooth mouse disconnetion on win 10

S

SeanNiu

Hello, I have a sculpt comfort mouse, it works well with my old laptop with win7.

  • After I changed my new laptop with win 10, right after the pairs and connected, it is just work for a while then the connection lost.
  • If I turned the bluetooth off and on again, it works for a while then lose again. And It is no use, with power cycle for the mouse.
  • I have tried some measure as the online comment, make the laptop bluetooth could be idenfied, disfunction the power saving mode for bluetooth, network adapter, HID, univeral serial bus controller ,

It is not work.

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