A
Abhijith V Sreedharan
Hello friends
I am using a HP 2000 series Laptop. Its somewhat old (7 years). Few months back I received an update(1709) and it is when the problem started. During the installation my lap went off and after that I downloaded the update again and installed it. After that when I turn on the laptop and get till the log in screen or get logged in then it suddenly go to sleep/hibernation and the power button went off. Again I press the button it turns on and start the laptop and pick up where I left (If I had opened file explorer or browser it will be there) and again it go to sleep/ hibernation (Sometimes it shows hibernation). The third time I power on again everything was well. Recently I received the April update (1803) and after that the condition got worse. The above said problem happens not for to times but 10 - 15 times when ever I start the laptop.
Another time when I started the laptop it showed a message " Diagnosing Problem" and an automatic repair screen showed but it couldn't repair. As a result a reset option came and reset all the system files without touching the personal files. After that when I checked the update history every update data has been erased and it is running in the latest version 1803.
Please help me with this problem and tell me know how to tackle it.
Continue reading...
I am using a HP 2000 series Laptop. Its somewhat old (7 years). Few months back I received an update(1709) and it is when the problem started. During the installation my lap went off and after that I downloaded the update again and installed it. After that when I turn on the laptop and get till the log in screen or get logged in then it suddenly go to sleep/hibernation and the power button went off. Again I press the button it turns on and start the laptop and pick up where I left (If I had opened file explorer or browser it will be there) and again it go to sleep/ hibernation (Sometimes it shows hibernation). The third time I power on again everything was well. Recently I received the April update (1803) and after that the condition got worse. The above said problem happens not for to times but 10 - 15 times when ever I start the laptop.
Another time when I started the laptop it showed a message " Diagnosing Problem" and an automatic repair screen showed but it couldn't repair. As a result a reset option came and reset all the system files without touching the personal files. After that when I checked the update history every update data has been erased and it is running in the latest version 1803.
Please help me with this problem and tell me know how to tackle it.
Continue reading...