Unable to download updates

N

Nina T

Hello...For the past 2 weeks, I am getting this notification saying " Unable to install updates. Try this fix". I try to download this fix being the troubleshooter which then says It is fixed. The next day, the same notification returns saying" Unable to install updates. Try this fix". And again!
Then once I try to troubleshoot again, it says that I have to uninstall Avira Antivirus to be able to download the updates. I have NO Avira antivirus on my computer. Never downloaded this Avira.
I have Windows 10 and use Internet Explorer 11. Don't do much on my desktop.
Anyone with an answer please? Thank u
Nina

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