problem importing pics from iphone 7+

F

fetikeksmiley

1. I'm looking for help to import ALL my pics from iphone 7+ to my computer or external hard drive. I have tried all the steps mentioned along with at least 10+ Apple senior advisors and apple engineers, but still can not import pics & still getting something went wrong. I have noticed some pics have AA on them & the apple sr rep stated it's an action photos on the cell, but I think they are pics that has been edit. Even after deleting pics that have other letters on it, it still wont import. Today I cant view previous videos that I imported the backdoor way months ago & videos dont show as a video unless you click on the pic then youll see its a video...help plz


2. My pics will not sync from my icloud to my computer even though we have uninstalled 100x. Ive been trying for almost 3 years to get my pics from icloud with the help of apple advisors & engineers with luck. Pics are also duplicating triple times when i go to import from cell on the computer & a lot are missing. Apple rep stated they have been working with Microsoft for the last month or so, but I found out today from Microsoft that was not true :( any help would be appreciated...

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