Windows 10 can not communicate with MP3 player

T

T.T.033

This question has been asked before, but the reply option was blocked. I can not change the settings in the device and the troubleshoot option that MS provides gave the messsage that the problem wasnt recognized. It is a cheap mp3 player for which i bought an SD card because it doesnt have a internal memory. I tried tot acces the card be installing 2 different card readers, I tried installing USB drivers , I tried a program that checks all the drivers.


Tommorow I will give it a go on a old laptop, but surely there must be a solution for my Windows 10. It is just a simple device that can store all kind of files en only has to communicate on a basic level.

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