Windows Server 2016 Stuck Downloading Updates

G

galland101

Hello,

I am trying to build a Windows Server 2016 template for VMWare and I am hitting a problem with trying to install the initial set of Windows Updates.

Symptoms:

The server would attempt to download updates directly from Microsoft and will stay stuck downloading at 95% for hours and will never complete. TiWorker.exe is constantly maxing out 12-13% of an 8 vCPU VM and occasionally svchost.exe would use some CPU cycles. The CBS.log shows these messages after trying to stage the update packages:

2017-09-15 17:43:08, Info CBS Exec: This is a PSF Package. Job has been saved and we are returning to client.
2017-09-15 17:43:08, Info CSI 00000013@2017/9/15:21:43:08.094 CSI Transaction @0x1d067d0fc20 destroyed
2017-09-15 17:43:08, Info CBS Exec: DPX job state saved for one or more packages, aborting the staging and install of execution.
2017-09-15 17:43:08, Info CBS CommitPackagesState: Started persisting state of packages
2017-09-15 17:43:08, Info CBS CommitPackagesState: Completed persisting state of packages
2017-09-15 17:43:08, Info CSI 00000014@2017/9/15:21:43:08.172 CSI Transaction @0x1d067d0f1d0 destroyed
2017-09-15 17:43:08, Info CBS Perf: Stage chain complete.
2017-09-15 17:43:08, Info CBS Failed to stage execution chain. [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]
2017-09-15 17:43:08, Info CBS Failed to process single phase execution. [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]
2017-09-15 17:43:08, Info CBS WER: Failure is not worth reporting [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]


Environment:

The server is a VM running on VMWare ESXi 6.5 Update 1 and is a fresh install off the volume licensing ISO with nothing other than VMWare Tools 10.1.7 installed on it.

The only thing not "typical" about this build is that Windows Updates is going through a proxy server (which works fine for updating Windows Server 2012 R2).

Other Information:

I looked in the CBS.log file and the process to expand or download the update package of the latest Cumulative Update (KB4038782) seems to be stuck in some kind of loop. I tried building a similar VM at home using VMWare Workstation Player 12.5 and it updates fine, but does not use a proxy server.

Any help or ideas would be appreciated.

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