Directory size of user folder under-reported in "Properties"

I

igarvey

I'm trying to ascertain the size of my User folder. Right clicking on C:\Users\myusername directory shows 297 GB, however, I know it is much larger than that; a certain folder within my User folder, for example, is over 400GB. I believe the size of my User folder is actually about 1.4TB.

I re-indexed and this did not fix the problem. I ran chkdsk upon reboot and this did not fix the problem (no errors were reported by chkdsk). My hard drive has no bad sectors according to Crystaldiskinfo (it is a 4TB Samsung 860 EVO SSD). The SSD is on the latest firmware from Samsung.

Any ideas why "Properties" would mis-report (underreport!) the size of my User folder?

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