Cannot log on

D

DaniH1

Since this morning I am unable to log on to my laptop. I reset the password online 6 times now but it keeps saying JUST A MOMENT and then "You cannot log in right now, Reset your password." The link to that didn't work the first 5 times I tried. It did work now but all I have after this reset is a black screen.


Edit: I just restarted the laptop yet again and after this 6th password reset something did indeed happen. But it's now even worse. After the JUST A MOMENT the screen turns black. All I can see is the cursor arrow. No desktop picture, no icons, no menu bar, nothing!

Continue reading...
 
Back
Top Bottom