Targus Docking Station Model acp77usz-66 USB not recognized.

L

Liam Carden

Hello,


A member of my team is running Windows 10 on his computer and he is trying to connect to his Targus docking station. However, every time he places the device in the dock he receives a system notification, "USB not recognized, The last USB device you connected to this computer malfunctioned and Windows does not recognize it".


I attempted to update the drivers for the USB dock via the Windows Device Manager. It seems that the drivers are up to date. What else can I do to help him?


Please advise.

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