C
CiraAnnGuest
I need serious help, I turned on my 3 year old HP Pavilion laptop and it was on the logo screen when it said,"Preparing Automatic Repair." I left it alone but, it was on a black screen so I tried moving the mouse, the enter button, and shutting it off multiple times but it just did the exact same thing. I don't know what to do, I talked to someone and they said I have to do a factory reset, first of all I don't have a flash drive to do it and second of all I can't lose all of my important work. Someone, PLEASE HELP ME!
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