Windows version update failure

[Terry Morlan]

I have a acer spin 7. It is running with Windows 10 version 1607. I need to update the version, but it fails repeatedly to boot after downloading. I've read lots of info and it seems that the problem stems from the "trusted platform module 2.0. It gets an error message that device cannot start code 10 and a protocol error between driver and device c0000186. I checked and the driver is the most recent. Any suggestions would be appreciated. T

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