Referenced memory error

  • Thread starter Joanna Stasiolek
  • Start date
J

Joanna Stasiolek

Hi all,


I have a problem with few PCs. They stop responding/are freezing. I did update all drivers and BIOS, reinstalled Windows and changed graphics card. Non of these work. I did uninstall NVIDIA Driver pack and after that it looks like Windows is crashing. I get error code Exception Processing Message 0x0000006 Parameters 0x7ff8db971b58 and after while The instruction at 0x00007ff8dd47f3e1 referenced memory at 0x0000000013585658. The required data was not placed into memory because of I/O error status of 0x000000e

Does anyone know about what the Exception Processing Message 0x0000006 is?

I did check EventViewer and there is a continuous error Event ID: 10016 DistributedCOM.


What I also did:

run diagnostics

chkdsk

updated graphics drivers

disabled sleep

extended turning off hard disk (power settings)

disabled USB selective suspend setting (power settings)

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