No sound after Windows 10 Update

F

FlorenciaBotta

Hello,


I have Windows 10 64 bits on a PC, after an update I lost sound, being now unable to hear anything from the PC.


I have tried the following things to fix it:

I have checked all wiring and connected different devices, testing all on them in several PCs, finding that they all worked perpectly fine except in the PC in question.

I have updated drivers from device manager (they were all up-to-date), uninstalled them and restarted (just in case), following all of the instructions available online with no change

I have downloaded the lastest drivers from the manufacturer's website and installed them manually. It also did not work

I also made sure that the sound card (VIA HD sound) was working properly.

I also made sure that the headphones I was using were working properly, plugged as they should and selected as default device.

I also made sure nothing was on silent mode or with low volume.


If I play music everything in the computer indicates it's playing, however, I still have no sound.

Is there anything else I can do?


Thank you,

Sincerely,

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