Since automatic update a week ago my printer does not work.

D

DOROTHYMARKUSH

Ever since the automatic update to Windows 10 my printer does not work. At first nothing worked and I contacted Microsoft and they repaired my systems remotely, that took a day, but they failed to do so to my printer. My computer shows no printers what so ever. I did manage to put the name of my printer, Brother J410 on my computer and actually did a check to see what the issues were and it showed it was working fine, but when I checked to see what printers were available it shows there are none. Do I now have to spend another day having someone remotely repair that as well? Why are there so many issues present after your automatic updating computers, this is the second time this has happened with the updating. I have to print some very important data for next week and cannot, please HELP.

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