Changing screen brightness issue after latest update

Z

Zainab Shabbir

Hello,


I had issues with screen brightness after the latest updates were installed on my Win 10, 64 bit. I contacted live chat agent and after few hours of service, I was asked to download something called ISO DOWNLOAD which would solve my driver in built problem. I did but lost contact with the agent who said I'll still be able to connect with them. But now, after the download, I received the email which contains a link that takes me to buy a subscription in order to get my problem solved. Isn't it cheating? I am so close to my solution and yet I have been ditched like that! I would like to get assistance on this problem as soon as possible.


My case number : 1429118773.

I talked to the agent named JOHN F.


Thank you.

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