R
RungunNathan
I have a surface book and a surface dock.
Recently (april 2019) I ran into the problem that the USB ports on the dock did not work when the surface book was on. MS support asked me to update firmware and that failed too. So thanks to them, they replaced both my surface docks. - Again Thanks MS.
Here is a new problem (and yes I had to update the firmware on the new docks too. Yes I have the latest drivers for my monitor.)
1. I use extended display, with the mini display port and using cables from MS
2. I use the surface book fully folded down (meaning display is up so I can write freely and the base is docked, but the keys cannot be used).
3. My monitor is in portrait more.
4. Every now then the display will stop working on the extended monitor mode and will only display on the surface screen, Then suddenly in one of the reboots it will start working again and continue till it cycles again
5. What I found to trigger this behavior is when I am traveling or using the surface in a standalone mode and then plug it back on my desk it occurs. Thought not all the times
Any idea what is going on?
Running Windows 10, build 1809 (latest) with all updates
Continue reading...
Recently (april 2019) I ran into the problem that the USB ports on the dock did not work when the surface book was on. MS support asked me to update firmware and that failed too. So thanks to them, they replaced both my surface docks. - Again Thanks MS.
Here is a new problem (and yes I had to update the firmware on the new docks too. Yes I have the latest drivers for my monitor.)
1. I use extended display, with the mini display port and using cables from MS
2. I use the surface book fully folded down (meaning display is up so I can write freely and the base is docked, but the keys cannot be used).
3. My monitor is in portrait more.
4. Every now then the display will stop working on the extended monitor mode and will only display on the surface screen, Then suddenly in one of the reboots it will start working again and continue till it cycles again
5. What I found to trigger this behavior is when I am traveling or using the surface in a standalone mode and then plug it back on my desk it occurs. Thought not all the times
Any idea what is going on?
Running Windows 10, build 1809 (latest) with all updates
Continue reading...