My personal documents and downloads are not showing in FILE EXPLORER.

B

Beverly Fuller

I have many files that I have made folders for saved on my computer, all under "documents" and "downloads". When I click on these the folders and files are not there. However, if I do a search in "This PC" the files are all there, but only if I search for them and know what the names are. I have videos I have converted to MP4 to use on my mobile devices and pictures I have saved for as long as 15 years. They are on the computer somewhere, but file explorer won't let me see any of it unless I do a search. I think OneDrive is the culprit and I have "quit" the program, but though "onedrive" is not showing in file explorer, but it did not bring up my hidden files and yes I did do the "show hidden files" thing. That didn't work either. This I have noticed for hours today. I really don't know how many days this has been going on. But, it did happen before. That time I just exited out of file explorer and went back in and the issue was fixed. It's not working now, and yes I have restarted my computer. Can you please tell me what to do to fix this problem?

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