i know my password but i can't access my windows account

M

Mc.AlazoxRed X

Hi!

I have a windows 10 professional, and I forgot my old email password which I used to sign it to windows 10 account too and now I rest it.

now I know the password, I can access my email but I can't access my windows account. won't the password sync with the email ?

when I choose the option reset password I get a tab that says "this feature requires a removable media. such as a USB flash drive. please connect a USB flash drive. and then try again"

I lunched safe mod but I still get the lock screen asking for password and reset password option still lunches the "this feature..." tab


any help to fix this is appreciated

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