Lenovo Explorer WMR - Error Code 2181038087-5

[Andrew-Bahls]

I've been struggling to get my brand-new Lenovo Explorer to work. I have 2 VR capable computers, both well within specs for WMR, both throw error code 2181038087-5 despite my exhaustive efforts.


Here are the specs,

Main PC:

• CPU: Intel i7 4790K
• Ram: 32GB DDR3
• MB Chipset: Intel Z97
• GPU: GTX 1060 6GB
• Windows 10 Home, Version 1803, Build 17134.112
  
• Screenshot of Device Manager and WMR error code:

  https://imgur.com/8RiSbC4

  View: https://imgur.com/8RiSbC4
  

Streaming PC:

• CPU: Ryzen 5 1600
• Ram: 16GB DDR4
• MB Chipset: AMD B350
• GPU: RX480 8GB
• Windows 10 Home, Version 1803, Build 17134.112
• Screenshot of Device Manager and WMR error code:

  https://imgur.com/QuAf0Lv

  View: https://imgur.com/QuAf0Lv
  

So far, I have attempted, on both machines:

• Unplugging all other devices and hubs on USB 3.0 and 3.1 ports
• Unplugging and plugging back in the HMD into a different port
• Confirming Host controllers have Microsoft drivers (see pictures)
• Updating UEFI to latest firmware
• Disabling USB selective suspend settings
• Disabling Legacy USB Support in UEFI
• Uninstalling all USB controllers and devices in the Device Manager, and allowing them to reinstall on a restart
• Installing beta versions of the "HoloLens Sensors" firmware
• Plugging HMD into a powered hub

Suggestions?

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